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Is ZoomInfo Down?

No — ZoomInfo is up
ZoomInfo's status page
Operational · no open incidents
FlareWarden checks
Website reachable · 5 of 8 regions · 524 ms

Right now

The verdict is the worse of these two. How we decide

ZoomInfo's status page

status.zoominfo.com · read · checked every 3 minutes

Operational
ZoomInfo's components, as its status page reports them
ComponentStatus
ZoomInfo Enterprise APIOperational
EnrichOperational
RingleadOperational
SalesOperational
TalentOperational
MarketingOperational
GTM StudioOperational
GTM WorkspaceOperational
Agent TeamsOperational
EngageOperational
ChorusOperational
ZoomInfo ChatOperational
3 more, all operational · show all 15
All of ZoomInfo's components
ComponentStatus
Operations
ZoomInfo Enterprise APIOperational
EnrichOperational
RingleadOperational
SalesOperational
TalentOperational
MarketingOperational
GTM StudioOperational
GTM WorkspaceOperational
Agent TeamsOperational
EngageOperational
ChorusOperational
ZoomInfo ChatOperational
NeverBounceOperational
ComparablyOperational
DatanyzeOperational

FlareWarden checks

zoominfo.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable
Regions up
5 of 8
Response
524 ms
Checked

By region

  • Ashburn reachable, 543 ms
  • Frankfurt reachable, 477 ms
  • Johannesburg Refused, HTTP 403
  • London reachable, 561 ms
  • Los Angeles reachable, 520 ms
  • Newark reachable, 519 ms
  • São Paulo Refused, HTTP 403
  • Tokyo Refused, HTTP 403

A refused region still got an answer: the origin is serving traffic, it just refused our client.

Timing by region
Connection timing for each region that loaded the page
RegionDNSTCPTLSTTFB
Ashburn61 ms1 ms15 ms536 ms
Frankfurt29 ms2 ms17 ms434 ms
London34 ms3 ms13 ms549 ms
Los Angeles46 ms2 ms15 ms510 ms
Newark36 ms3 ms10 ms508 ms
We check that zoominfo.com loads, not every feature behind it. Test it yourself

History

Incidents ZoomInfo reported

Since Oct 22, 15 days · from status.zoominfo.com

Incidents
2
Major or critical
0
Median to resolve
1h 58m
  1. lasted 14m
  2. lasted 3h 43m

ZoomInfo website availability

Measured by FlareWarden · zoominfo.com

Last 7 days
100%
Last 30 days
100%
Last 90 days
100%
Avg response, 30 days
1055ms

Last 30 days

91-day clean streak
Oct 7: 100.00% uptime, 21 checks
Oct 8: 100.00% uptime, 27 checks
Oct 9: 100.00% uptime, 32 checks
Oct 10: 100.00% uptime, 25 checks
Oct 11: 100.00% uptime, 21 checks
Oct 12: 100.00% uptime, 25 checks
Oct 13: 100.00% uptime, 31 checks
Oct 14: 100.00% uptime, 27 checks
Oct 15: 100.00% uptime, 22 checks
Oct 16: 100.00% uptime, 24 checks
Oct 17: 100.00% uptime, 30 checks
Oct 18: 100.00% uptime, 30 checks
Oct 19: 100.00% uptime, 23 checks
Oct 20: 100.00% uptime, 22 checks
Oct 21: 100.00% uptime, 29 checks
Oct 22: 100.00% uptime, 31 checks
Oct 23: 100.00% uptime, 25 checks
Oct 24: 100.00% uptime, 21 checks
Oct 25: 100.00% uptime, 27 checks
Oct 26: 100.00% uptime, 31 checks
Oct 27: 100.00% uptime, 26 checks
Oct 28: 100.00% uptime, 20 checks
Oct 29: 100.00% uptime, 26 checks
Oct 30: 100.00% uptime, 31 checks
Oct 31: 100.00% uptime, 28 checks
Nov 1: 100.00% uptime, 22 checks
Nov 2: 100.00% uptime, 24 checks
Nov 3: 100.00% uptime, 30 checks
Nov 4: 100.00% uptime, 30 checks
Nov 5: 100.00% uptime, 23 checks
Oct 7 Today
No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of zoominfo.com from multiple regions every 6 hours. ZoomInfo's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 90 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What ZoomInfo does

ZoomInfo sells B2B contact and company data, with tools for prospecting, enrichment and conversation intelligence layered on top. Sales teams build lists from it and pipe enriched records into a CRM automatically, so an outage stops prospecting and quietly leaves new CRM records missing the fields that route and score them.

What an outage looks like

Search returns no results or times out while the interface itself loads. Contact records open with fields blank rather than showing an error. Exports to CRM fail or complete with records missing enrichment. The browser extension stops surfacing data on LinkedIn and company sites. Enterprise API calls used for enrichment return errors, so downstream automation silently degrades.

What to do about it

Check status.zoominfo.com, which reports Sales, Marketing, Talent, Operations, the Enterprise API, Enrich, Engage and Chorus as separate products, so a broken enrichment job does not mean search is affected. Hold CRM imports until Enrich is healthy, because records written without enrichment look complete and are rarely revisited once they land.

Is it down for everyone, or just you?

If this page says ZoomInfo is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

ZoomInfo outage FAQ

Is ZoomInfo down or have I hit my credit limit?
Credit and export limits return an explicit message naming the limit, while an outage produces timeouts or empty results. Check status.zoominfo.com and the specific product you use, since Sales, Marketing and Talent are reported separately. If the platform is healthy and a colleague can export, the constraint is on your seat rather than the service.
Should I import records exported during an outage?
Check them first. Exports that complete during a degraded Enrich component can arrive with missing phone numbers, titles or firmographics, and those gaps are hard to spot in a large file. Records imported incomplete tend to stay incomplete, because nothing later prompts a re-enrichment. Re-running the export after recovery is usually cheaper than cleaning the CRM.
Does a ZoomInfo outage affect data already in my CRM?
No. Records already written to your CRM are yours and are unaffected by ZoomInfo being unreachable. What stops is new enrichment, refreshes of existing records, and any workflow that calls ZoomInfo as part of lead routing. Those workflows may fail silently rather than alerting, which is worth reviewing after an incident.
Why has the browser extension stopped showing contact data?
The extension queries ZoomInfo live for every profile you view, so it fails during an incident even though the page you are on loads normally. It usually shows nothing rather than an error. If the status page is clear, reinstalling or re-authenticating the extension is the next step, since its session can expire independently.
Do Chorus call recordings survive an outage?
Chorus is listed as its own component. Recordings already processed are stored and return with the service. Calls that took place while the component was degraded may not have been captured or transcribed at all, and there is no way to recover a conversation that was never recorded. Confirm capture for any critical call.

How we measure this

  • We request ZoomInfo's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where ZoomInfo publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of ZoomInfo itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.

Get alerted when ZoomInfo goes down

We check ZoomInfo every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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