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Is Webex Down?

Webex is responding, but blocks automated checks

When we last reached Webex directly, it answered and refused us — origin returns HTTP 403 bot challenge. An answer is proof the origin was serving traffic, but it measures our access, not the service, so we publish no percentage.

Last checked · checks run every 6 hours

Official status page: https://status.webex.com

Why there is no uptime figure on this page

The last time we fetched Webex's page directly, the origin answered and turned our client away rather than serving the page. That answer tells us the origin was reachable and responding, but it is a response about our automation, not about whether Webex works for you.

A percentage built from those checks would measure our own access, so we do not publish one. What this page does show is each region's most recent result and Webex's own status feed, which you can weigh yourself.

Components the vendor reports as affected: Webex Meetings operational Webex Teams operational Webex User Hub operational Webex Control Hub operational Webex Cloud Registered Device operational Webex Calling operational Webex Meetings under_maintenance Developer API operational Cisco BroadCloud operational Webex Teams operational Webex User Hub operational Webex Hybrid Services operational Dedicated Instance/UCM Cloud operational Webex Control Hub operational Webex Cloud Registered Device operational Webex for BroadWorks operational Webex Calling operational Webex Contact Center operational Webex Hybrid Services operational Gateway and Solutions operational Webex Contact Center Enterprise operational Developer API operational UCM Cloud operational Slido operational Webex Events (formerly Socio) operational Slido operational Slido API operational Europe API operational United States API operational Canada API operational United Arab Emirates API operational Australia API operational 911/Emergency Services operational 911/Emergency Services operational Slido web app - Participant access operational AI Assistant operational 911/Emergency Services operational Slido Presentation Integrations operational Sign in and sign up operational Sign in and sign up operational Calling, Media and Services operational Search operational Webex AI Agent operational 911/Emergency Services operational UCM Cloud operational PowerPoint for Windows Integration operational Supporting Services operational Location Features operational Access Webex URL operational Search operational Streaming operational Sign in and sign up operational Access Webex URL operational PowerPoint for Mac Integration operational Slido Video Integrations operational Start/Join Meetings operational Calling, Media and Services operational User Features operational Sign In and Sign Up operational Start/Join Meetings operational Virtual Agent Voice (CCAI) operational Lead Retrieval operational Start/join meetings operational Start/Join Meetings operational Google Slides Integration operational Location Features operational Video Platform operational Mobility operational Call Delivery operational Client calling and meetings operational Video Platform operational Live Display operational User Features operational Voicemail and Recording Services operational Client Calling and Meetings operational Webex Audio operational Email and chat operational File sharing and viewing operational Web App operational Webex Audio operational Mobility operational Dedicated Instance - Other operational Webex Recording under_maintenance Webex Recording operational AI Assistant operational API operational Directory Connector operational File Sharing and Viewing operational Provisioning operational Developer and App Hub Portal operational Agent Service operational Event Apps operational Slido web app - Host access operational Dedicated Instance - Voicemail operational Meeting Settings operational Microsoft Teams Integration operational Webhooks operational Calendar Service operational Voicemail and Recording Services operational Send and Read Messages operational Schedule Meetings operational API and SDK operational Registration operational Reports and Administrative Service operational Send and read messages operational Devices operational Webex Assistant operational Carrier Calling operational Dedicated Instance - Provisioning operational Device Settings operational Zoom Integration operational Developer Portal operational Hybrid Calling for Webex Devices operational Provisioning operational Room Creation and Management operational Share Content operational Webex Integration operational Webhooks operational Add-ons operational Room creation and management operational Cisco Calling Plans operational Schedule meetings operational Platform operational slido.com operational Native Webex Campaign Manager operational Calling CDR Feed API operational Calling Customer Assist operational Carrier Provisioning operational Calling Customer Assist operational Calling CDR API operational Dedicated Instance - Calling operational Calling Settings operational Hybrid Message Service operational Devices operational Sign in operational Reports operational User management operational Video Mesh Nodes operational Share content operational Webex Contact Center Enterprise operational Push Notification Service operational Webex Cloud-Connected UC operational Slido for Government operational Americas Region operational Meeting Settings operational Device Settings operational Calling Settings operational Room Systems operational Sign In operational Reports operational User Management operational Service Configuration operational Analytics operational Troubleshooting operational Device Management operational Hybrid Service Management operational Video Integration for Microsoft Teams (VIMT) operational Instant Connect operational Service Configuration operational Analytics operational Troubleshooting operational Sign in operational Provisioning operational Directory Connector operational Calendar Service operational Webex Room Systems operational Device management operational Hybrid service management operational Hybrid Calling for Webex Devices operational Hybrid Message Service operational

A component listed here does not necessarily mean a full outage — large providers routinely report maintenance on individual locations. Because Webex blocks our own checks, this feed is the only availability signal we have, and the verdict above reflects it directly.

30-day history

Jul 25: no data
Jul 26: no data
Jul 27: no data
Jul 28: no data
Jul 29: no data
Jul 30: blocked from automated checks
Jul 31: blocked from automated checks
Aug 1: blocked from automated checks
Aug 2: blocked from automated checks
Aug 3: blocked from automated checks
Aug 4: blocked from automated checks
Aug 5: blocked from automated checks
Aug 6: blocked from automated checks
Aug 7: blocked from automated checks
Aug 8: blocked from automated checks
Aug 9: blocked from automated checks
Aug 10: blocked from automated checks
Aug 11: blocked from automated checks
Aug 12: blocked from automated checks
Aug 13: blocked from automated checks
Aug 14: blocked from automated checks
Aug 15: blocked from automated checks
Aug 16: blocked from automated checks
Aug 17: blocked from automated checks
Aug 18: blocked from automated checks
Aug 19: blocked from automated checks
Aug 20: blocked from automated checks
Aug 21: blocked from automated checks
Aug 22: blocked from automated checks
Aug 23: blocked from automated checks
Jul 25 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

iad
edge reachable

A static asset loaded in 17ms. That proves the edge is up, but not that the site works.

jnb
edge reachable

A static asset loaded in 1018ms. That proves the edge is up, but not that the site works.

lax
edge reachable

A static asset loaded in 19ms. That proves the edge is up, but not that the site works.

lhr
edge reachable

A static asset loaded in 20ms. That proves the edge is up, but not that the site works.

nrt
edge reachable

A static asset loaded in 18ms. That proves the edge is up, but not that the site works.

ord
edge reachable

A static asset loaded in 19ms. That proves the edge is up, but not that the site works.

sin
edge reachable

A static asset loaded in 20ms. That proves the edge is up, but not that the site works.

sjc
edge reachable

A static asset loaded in 54ms. That proves the edge is up, but not that the site works.

syd
edge reachable

A static asset loaded in 14ms. That proves the edge is up, but not that the site works.

What Webex does

Webex is Cisco's meetings, calling and contact centre platform, used by enterprises, universities and public-sector bodies for video conferencing, desk phones and customer support lines. It is often the sanctioned alternative to consumer tools, so an outage can stop scheduled meetings, inbound telephony and a live support queue at the same moment.

What an outage looks like

Joining a meeting stalls at the connecting stage or drops everyone after a few seconds, and audio connects while video never appears. The desktop app shows messages as sending without delivering them, and Webex Calling handsets register but cannot place calls. Contact centre agents stay logged in while queued calls stop routing, so the queue reads as empty rather than broken.

What to do about it

Check status.webex.com, which is a grid of services against regions covering North America West and East, South America, Canada, EMEA, APAC and ANZ, so confirm your own region rather than the page as a whole. Cisco states the page is used only for widespread active incidents, so smaller faults will not appear there; raise those through Control Hub instead.

Is it down for everyone, or just you?

If this page says Webex is up but it is not loading for you, the problem is between you and them. Run a check against any URL from all 18 regions to find out where it breaks.

Test it yourself

Related services

Webex outage FAQ

Is Webex down or is it my network?
Try joining a meeting from a phone on mobile data. If that works while the corporate network fails, the problem is local, and blocked UDP media ports are the usual cause of a meeting that connects then drops. Webex publishes status per region, so check the row for your own region before escalating, because a fault in EMEA says nothing about ANZ.
Does a Webex outage in another region affect mine?
Usually not. The status grid separates North America West and East, South America, Canada, EMEA, APAC and ANZ precisely because the platform is operated regionally, and an incident is commonly confined to one column. Meetings hosted by a colleague in an affected region can still fail for you, though, since the meeting runs where it is hosted rather than where you are.
Can I still make calls if Webex Meetings is down?
Often, yes. Webex Meetings, Webex Calling, the Webex App and Contact Center are tracked as distinct services, so telephony can keep working while video conferencing fails. Desk phones registered through Webex Calling and BroadCloud depend on different components again. Check the specific service row rather than assuming one Webex failure means all of them.
Are recordings and chat history lost during an outage?
Stored recordings and message history are not deleted by an outage, though they may be unreachable while it lasts. The genuine risk is a recording of a meeting that was in progress when the failure happened, which can end up truncated at the point the service dropped. Anything already processed and listed in your recordings reappears when access is restored.
Why is nothing showing on the Webex status page?
Cisco limits that page to widespread active incidents, so a fault affecting one organisation, one site or a subset of users is deliberately not published there. An empty page is therefore not evidence that your experience is imagined. Open a case from Control Hub, which is also where Cisco reports problems scoped to a single customer.

How we measure this

  • We request Webex's public endpoint every 6 hours from Fly.io regions across six continents — 8 of them answered the most recent check.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Webex publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it — and when Webex blocks our checks entirely, we report the vendor's own status directly.

Get alerted when Webex goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from the same 18 regions, and tell you the moment something breaks.

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