Is Ubiquiti Down?

No — Ubiquiti is up

Reachable from all 8 checked regions

Average response time: 260ms

Last checked 4 hours ago · checks run every 6 hours

Official status page: https://status.ui.com

Ubiquiti uptime

100%

Last 7 days

100%

Last 30 days

100%

Last 90 days

292ms

Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 17 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

17-day clean streak

Jul 25 Today

No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

gru

562ms

DNS 0ms TCP 2ms TLS 6ms TTFB 562ms

iad

201ms

DNS 0ms TCP 2ms TLS 4ms TTFB 200ms

jnb

198ms

DNS 0ms TCP 0ms TLS 2ms TTFB 197ms

lax

51ms

DNS 1ms TCP 2ms TLS 4ms TTFB 50ms

lhr

432ms

DNS 0ms TCP 2ms TLS 5ms TTFB 431ms

nrt

339ms

DNS 0ms TCP 1ms TLS 5ms TTFB 336ms

ord

184ms

DNS 0ms TCP 1ms TLS 4ms TTFB 183ms

sin

567ms

DNS 0ms TCP 1ms TLS 9ms TTFB 567ms

sjc

112ms

DNS 0ms TCP 19ms TLS 22ms TTFB 112ms

What Ubiquiti does

Ubiquiti makes UniFi networking hardware including access points, switches, routers and cameras, used in offices, hotels and homes, along with the AmpliFi consumer line and UISP for internet service providers. The equipment runs locally, but Ubiquiti also operates cloud services for remote management, single sign-on, hosted controllers and features such as UniFi Talk and Teleport VPN.

What an outage looks like

The unifi.ui.com console will not load, or shows sites as offline even though the network itself is fine, because remote access is a cloud service while the hardware keeps switching traffic locally. Signing in fails when the SSO or account service is affected. Official UniFi Hosting controllers, UniFi Talk calls, Teleport VPN and AmpliFi remote access can each fail on their own.

What to do about it

Check status.ui.com, which separates UI Account Management and SSO from UniFi Remote Access, Official UniFi Hosting, UISP Cloud, UniFi Talk, Teleport VPN and AmpliFi. If only remote access is degraded, reach the controller on its local address over the LAN, which a cloud incident does not affect. Avoid adopting, resetting or re-provisioning devices during an incident, because those steps depend on the failing cloud services.

Is it down for everyone, or just you?

If this page says Ubiquiti is up but it is not loading for you, the problem is between you and them. Run a check against any URL from all 18 regions to find out where it breaks.

Test it yourself

Related services

Ubiquiti outage FAQ

My UniFi network still works but the app says it is offline. Why?

Because remote access and the network itself are different things. UniFi hardware switches and routes traffic locally without needing Ubiquiti's cloud, so an incident on UniFi Remote Access or unifi.ui.com makes a site look offline in the app while wifi and internet keep working for everyone on the premises. Reach the controller on its local address to confirm what is actually happening.

Can I manage my network while Ubiquiti's cloud is down?

Locally, yes. A controller on your own network or a UniFi console on site is reachable over the LAN at its local address and does not depend on the cloud services listed on the status page. What you lose is remote administration from outside the network, plus any feature that is itself cloud-hosted, such as Teleport VPN or Official UniFi Hosting.

Does an outage affect UniFi Talk phones?

It can, and UniFi Talk is its own component on the status page. Because Talk is a hosted voice service rather than something the local hardware provides by itself, an incident there can stop calls while the rest of the network is entirely unaffected. Check that component specifically instead of assuming that a working internet connection means the phones will work too.

Is my Ubiquiti account safe if I cannot sign in?

A sign-in failure during an incident is an availability problem rather than an account one. The status page reports UI Account Management, the SSO service and the account service separately, so authentication can fail while everything else is healthy. Avoid repeated password resets while SSO is degraded, since the reset flow depends on the same services and can leave you locked out for longer.

How we measure this

We request Ubiquiti's public endpoint every 6 hours from Fly.io regions across six continents — 8 of them answered the most recent check.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where Ubiquiti publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Ubiquiti goes down

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