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Is Twilio Down?

No — Twilio is up

Reachable from all 18 checked regions

Average response time: 709ms

Last checked · checks run every 30 minutes

Official status page: https://status.twilio.com

MMS Delivery Delays From a Subset of Twilio Long Codes to C-Spire United States

minor monitoring

We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Components the vendor reports as affected: Bulk Export Degraded Performance SMS, Europe Under Maintenance Lookup Identity Match Under Maintenance Lookup Line Type Intelligence [Legacy API] Degraded Performance Legacy Identity MatchAndAttributes Under Maintenance

A component listed here does not necessarily mean a full outage — large providers routinely report maintenance on individual locations. It only affects the verdict above when the vendor marks it major or critical and our own checks also saw Twilio fail from enough regions to rule out probe noise.

Twilio uptime

99.98%
Last 7 days
99.96%
Last 30 days
99.96%
Last 90 days
784ms
Avg response, 30 days

Measured from multiple regions every 30 minutes. Percentages count only checks that returned an availability answer — 24 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

6-day clean streak
Jul 20: no data
Jul 21: no data
Jul 22: no data
Jul 23: no data
Jul 24: no data
Jul 25: no data
Jul 26: 99.76% uptime, 421 checks
Jul 27: 99.89% uptime, 881 checks
Jul 28: 100.00% uptime, 976 checks
Jul 29: 99.89% uptime, 895 checks
Jul 30: 100.00% uptime, 846 checks
Jul 31: 100.00% uptime, 905 checks
Aug 1: 100.00% uptime, 876 checks
Aug 2: 100.00% uptime, 874 checks
Aug 3: 100.00% uptime, 854 checks
Aug 4: 99.89% uptime, 877 checks
Aug 5: 100.00% uptime, 974 checks
Aug 6: 99.78% uptime, 915 checks
Aug 7: 100.00% uptime, 879 checks
Aug 8: 99.89% uptime, 895 checks
Aug 9: 100.00% uptime, 860 checks
Aug 10: 100.00% uptime, 859 checks
Aug 11: 100.00% uptime, 862 checks
Aug 12: 99.90% uptime, 962 checks
Aug 13: 100.00% uptime, 882 checks
Aug 14: 100.00% uptime, 882 checks
Aug 15: 100.00% uptime, 876 checks
Aug 16: 100.00% uptime, 874 checks
Aug 17: 100.00% uptime, 875 checks
Aug 18: 100.00% uptime, 921 checks
Jul 20 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

ams
496ms
DNS 101ms TCP 0ms TLS 3ms TTFB 489ms
arn
578ms
DNS 57ms TCP 1ms TLS 3ms TTFB 562ms
bom
969ms
DNS 81ms TCP 2ms TLS 5ms TTFB 949ms
cdg
556ms
DNS 23ms TCP 1ms TLS 3ms TTFB 548ms
dfw
356ms
DNS 50ms TCP 1ms TLS 3ms TTFB 346ms
ewr
249ms
DNS 44ms TCP 1ms TLS 4ms TTFB 240ms
fra
433ms
DNS 25ms TCP 0ms TLS 3ms TTFB 426ms
gru
1598ms
DNS 21ms TCP 79ms TLS 84ms TTFB 1216ms
iad
354ms
DNS 178ms TCP 3ms TLS 5ms TTFB 337ms
jnb
1035ms
DNS 4ms TCP 0ms TLS 2ms TTFB 1029ms
lax
508ms
DNS 166ms TCP 2ms TLS 4ms TTFB 492ms
lhr
416ms
DNS 23ms TCP 1ms TLS 3ms TTFB 409ms
nrt
1024ms
DNS 125ms TCP 2ms TLS 4ms TTFB 1012ms
ord
538ms
DNS 60ms TCP 2ms TLS 4ms TTFB 517ms
sin
1497ms
DNS 215ms TCP 1ms TLS 3ms TTFB 1487ms
sjc
378ms
DNS 4ms TCP 1ms TLS 3ms TTFB 370ms
syd
1413ms
DNS 454ms TCP 1ms TLS 3ms TTFB 1407ms
yyz
368ms
DNS 2ms TCP 0ms TLS 4ms TTFB 360ms

What Twilio does

Twilio is a cloud communications platform that provides APIs for SMS, voice calls, video, and email. It enables developers to programmatically send text messages, make phone calls, and build communication workflows. Twilio powers critical communication features for companies like Uber, Airbnb, and thousands of other businesses.

What an outage looks like

When Twilio is down, SMS messages fail to send or are severely delayed. Two-factor authentication codes delivered via Twilio will not arrive, locking users out of accounts. Voice calls placed through Twilio's API will fail to connect, and WhatsApp Business messages may not be delivered.

What to do about it

Check status.twilio.com for the status of specific products (SMS, Voice, Verify, etc.) and regions. If you rely on Twilio for 2FA, have backup authentication methods available like authenticator apps or backup codes. For critical SMS, consider a secondary SMS provider as a failover.

Is it down for everyone, or just you?

If this page says Twilio is up but it is not loading for you, the problem is between you and them. Run a check against any URL from all 18 regions to find out where it breaks.

Test it yourself

Related services

Twilio outage FAQ

Will my 2FA codes arrive if Twilio is down?
No, if the application sending your 2FA codes uses Twilio and Twilio's SMS service is down, you won't receive the code. This is why security experts recommend using authenticator apps (like Google Authenticator or Authy) as your primary 2FA method rather than SMS-based codes.
Are my queued messages sent after Twilio recovers?
Messages submitted to Twilio's API are typically queued and delivered once service is restored, but delivery order and timing are not guaranteed. Messages that failed at the API level (returned an error) will need to be re-sent by your application. Check your Twilio message logs for delivery status.
Does a Twilio outage affect WhatsApp Business messages?
Yes, if you send WhatsApp messages through Twilio's API, those messages will be affected by a Twilio outage. WhatsApp itself may be working fine, but the Twilio-to-WhatsApp bridge won't function. Direct WhatsApp messaging is not impacted by Twilio's status.
How can I build redundancy for critical Twilio workflows?
For mission-critical communications, configure a secondary SMS provider like Vonage, Plivo, or Amazon SNS. Implement automatic failover in your application code that switches providers when Twilio returns errors. For 2FA specifically, offer authenticator app options alongside SMS.

How we measure this

  • We request Twilio's public endpoint every 30 minutes from Fly.io regions across six continents — 18 of them answered the most recent check.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Twilio publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Twilio goes down

This page refreshes every 30 minutes. Your own monitors run as often as every 30 seconds, from the same 18 regions, and tell you the moment something breaks.

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