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Is Twilio Down?

No — Twilio is up

Reachable from all 18 checked regions

Average response time: 739ms

Last checked · checks run every 30 minutes

Official status page: https://status.twilio.com

SMS Delivery Failures from Twilio to Dukagjini Kosovo

minor identified

Twilio customers may be experiencing SMS delivery failures from Twilio to Dukagjini network subscribers in Kosovo. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Components the vendor reports as affected: SMS Toll-Free, North America Degraded Performance Bulk Export Degraded Performance SMS, Latin America Degraded Performance MMS, APAC Degraded Performance SMS, Europe Degraded Performance Lookup Line Type Intelligence [Legacy API] Degraded Performance

A component listed here does not necessarily mean a full outage — large providers routinely report maintenance on individual locations. It only affects the verdict above when the vendor marks it major or critical and our own checks also saw Twilio fail from enough regions to rule out probe noise.

Twilio uptime

99.94%
Last 7 days
99.96%
Last 30 days
99.96%
Last 90 days
784ms
Avg response, 30 days

Measured from multiple regions every 30 minutes. Percentages count only checks that returned an availability answer — 30 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

3-day clean streak
Jul 26: 99.76% uptime, 421 checks
Jul 27: 99.89% uptime, 881 checks
Jul 28: 100.00% uptime, 976 checks
Jul 29: 99.89% uptime, 895 checks
Jul 30: 100.00% uptime, 846 checks
Jul 31: 100.00% uptime, 905 checks
Aug 1: 100.00% uptime, 876 checks
Aug 2: 100.00% uptime, 874 checks
Aug 3: 100.00% uptime, 854 checks
Aug 4: 99.89% uptime, 877 checks
Aug 5: 100.00% uptime, 974 checks
Aug 6: 99.78% uptime, 915 checks
Aug 7: 100.00% uptime, 879 checks
Aug 8: 99.89% uptime, 895 checks
Aug 9: 100.00% uptime, 860 checks
Aug 10: 100.00% uptime, 859 checks
Aug 11: 100.00% uptime, 862 checks
Aug 12: 99.90% uptime, 962 checks
Aug 13: 100.00% uptime, 882 checks
Aug 14: 100.00% uptime, 882 checks
Aug 15: 100.00% uptime, 876 checks
Aug 16: 100.00% uptime, 874 checks
Aug 17: 100.00% uptime, 875 checks
Aug 18: 100.00% uptime, 939 checks
Aug 19: 100.00% uptime, 909 checks
Aug 20: 100.00% uptime, 864 checks
Aug 21: 99.66% uptime, 877 checks
Aug 22: 100.00% uptime, 848 checks
Aug 23: 100.00% uptime, 882 checks
Aug 24: 100.00% uptime, 18 checks
Jul 26 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

ams
654ms
DNS 27ms TCP 0ms TLS 3ms TTFB 644ms
arn
538ms
DNS 19ms TCP 0ms TLS 3ms TTFB 529ms
bom
892ms
DNS 27ms TCP 1ms TLS 4ms TTFB 875ms
cdg
568ms
DNS 40ms TCP 1ms TLS 3ms TTFB 554ms
dfw
415ms
DNS 117ms TCP 1ms TLS 4ms TTFB 404ms
ewr
237ms
DNS 88ms TCP 1ms TLS 3ms TTFB 227ms
fra
451ms
DNS 9ms TCP 1ms TLS 5ms TTFB 440ms
gru
788ms
DNS 60ms TCP 4ms TLS 5ms TTFB 754ms
iad
135ms
DNS 13ms TCP 1ms TLS 5ms TTFB 118ms
jnb
1423ms
DNS 229ms TCP 0ms TLS 3ms TTFB 1416ms
lax
552ms
DNS 79ms TCP 2ms TLS 5ms TTFB 537ms
lhr
452ms
DNS 16ms TCP 2ms TLS 5ms TTFB 439ms
nrt
2367ms
DNS 230ms TCP 2ms TLS 4ms TTFB 2355ms
ord
506ms
DNS 107ms TCP 2ms TLS 5ms TTFB 492ms
sin
1098ms
DNS 41ms TCP 1ms TLS 3ms TTFB 1089ms
sjc
768ms
DNS 17ms TCP 20ms TLS 21ms TTFB 671ms
syd
1035ms
DNS 9ms TCP 1ms TLS 4ms TTFB 1026ms
yyz
428ms
DNS 39ms TCP 8ms TLS 11ms TTFB 387ms

What Twilio does

Twilio is a cloud communications platform that provides APIs for SMS, voice calls, video, and email. It enables developers to programmatically send text messages, make phone calls, and build communication workflows. Twilio powers critical communication features for companies like Uber, Airbnb, and thousands of other businesses.

What an outage looks like

When Twilio is down, SMS messages fail to send or are severely delayed. Two-factor authentication codes delivered via Twilio will not arrive, locking users out of accounts. Voice calls placed through Twilio's API will fail to connect, and WhatsApp Business messages may not be delivered.

What to do about it

Check status.twilio.com for the status of specific products (SMS, Voice, Verify, etc.) and regions. If you rely on Twilio for 2FA, have backup authentication methods available like authenticator apps or backup codes. For critical SMS, consider a secondary SMS provider as a failover.

Is it down for everyone, or just you?

If this page says Twilio is up but it is not loading for you, the problem is between you and them. Run a check against any URL from all 18 regions to find out where it breaks.

Test it yourself

Related services

Twilio outage FAQ

Will my 2FA codes arrive if Twilio is down?
No, if the application sending your 2FA codes uses Twilio and Twilio's SMS service is down, you won't receive the code. This is why security experts recommend using authenticator apps (like Google Authenticator or Authy) as your primary 2FA method rather than SMS-based codes.
Are my queued messages sent after Twilio recovers?
Messages submitted to Twilio's API are typically queued and delivered once service is restored, but delivery order and timing are not guaranteed. Messages that failed at the API level (returned an error) will need to be re-sent by your application. Check your Twilio message logs for delivery status.
Does a Twilio outage affect WhatsApp Business messages?
Yes, if you send WhatsApp messages through Twilio's API, those messages will be affected by a Twilio outage. WhatsApp itself may be working fine, but the Twilio-to-WhatsApp bridge won't function. Direct WhatsApp messaging is not impacted by Twilio's status.
How can I build redundancy for critical Twilio workflows?
For mission-critical communications, configure a secondary SMS provider like Vonage, Plivo, or Amazon SNS. Implement automatic failover in your application code that switches providers when Twilio returns errors. For 2FA specifically, offer authenticator app options alongside SMS.

How we measure this

  • We request Twilio's public endpoint every 30 minutes from Fly.io regions across six continents — 18 of them answered the most recent check.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Twilio publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Twilio goes down

This page refreshes every 30 minutes. Your own monitors run as often as every 30 seconds, from the same 18 regions, and tell you the moment something breaks.

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