Is Temu Down?

No — Temu is up

Reachable from all 18 checked regions

Average response time: 327ms

Last checked 28 minutes ago · checks run every 30 minutes

Temu uptime

99.90%

Last 7 days

99.96%

Last 30 days

99.96%

Last 90 days

375ms

Avg response, 30 days

Measured from multiple regions every 30 minutes. Percentages count only checks that returned an availability answer — 24 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

4-day clean streak

Jul 20 Today

No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

ams

71ms

DNS 41ms TCP 1ms TLS 5ms TTFB 69ms

arn

121ms

DNS 72ms TCP 1ms TLS 6ms TTFB 119ms

bom

228ms

DNS 5ms TCP 3ms TLS 14ms TTFB 225ms

cdg

138ms

DNS 106ms TCP 1ms TLS 7ms TTFB 136ms

dfw

422ms

DNS 72ms TCP 35ms TLS 36ms TTFB 248ms

ewr

341ms

DNS 171ms TCP 8ms TLS 10ms TTFB 258ms

fra

80ms

DNS 39ms TCP 1ms TLS 7ms TTFB 78ms

gru

179ms

DNS 43ms TCP 3ms TLS 8ms TTFB 177ms

iad

150ms

DNS 3ms TCP 5ms TLS 7ms TTFB 72ms

jnb

252ms

DNS 69ms TCP 0ms TLS 5ms TTFB 249ms

lax

586ms

DNS 72ms TCP 64ms TLS 66ms TTFB 326ms

lhr

86ms

DNS 58ms TCP 1ms TLS 6ms TTFB 84ms

nrt

1515ms

DNS 115ms TCP 167ms TLS 169ms TTFB 681ms

ord

382ms

DNS 82ms TCP 30ms TLS 24ms TTFB 211ms

sin

329ms

DNS 88ms TCP 1ms TLS 7ms TTFB 326ms

sjc

610ms

DNS 11ms TCP 67ms TLS 69ms TTFB 274ms

syd

266ms

DNS 41ms TCP 1ms TLS 6ms TTFB 264ms

yyz

136ms

DNS 101ms TCP 1ms TLS 5ms TTFB 134ms

What Temu does

Temu is a rapidly growing e-commerce marketplace that connects consumers with manufacturers, primarily in China, offering products at deeply discounted prices. Launched in 2022, Temu has quickly become one of the most downloaded shopping apps globally, offering categories ranging from electronics and fashion to home goods and beauty products.

What an outage looks like

When Temu is down, shoppers cannot browse products, add items to their cart, or complete purchases. The app may crash, show loading errors, or display outdated pricing. Order tracking may become unavailable, and customer service chat may be unreachable. Promotional deals and lightning sales may not load.

What to do about it

Wait a few minutes and try again, as Temu outages are typically brief. Check Temu's social media accounts for outage announcements. For existing orders, shipping carriers (USPS, UPS, etc.) maintain their own tracking pages that remain functional during a Temu outage. If you need a similar product urgently, try Amazon, AliExpress, or Shein.

Is it down for everyone, or just you?

If this page says Temu is up but it is not loading for you, the problem is between you and them. Run a check against any URL from all 18 regions to find out where it breaks.

Test it yourself

Related services

Temu outage FAQ

Will my Temu order still ship if the site goes down?

Yes, orders that were already confirmed and paid for continue to be processed and shipped regardless of a website outage. Warehouse operations and shipping are handled by separate systems. Your order tracking may be temporarily unavailable on Temu, but you can track via the carrier's website.

Will I lose my Temu coupons during an outage?

No, coupons and promotional credits are stored in your account and will be available when service returns. Time-sensitive coupon expiration is not typically adjusted for platform outages, so if a coupon expires during the outage period, you may need to contact Temu support for a replacement.

Is the Temu app more reliable than the website?

The Temu app and website share the same backend infrastructure, so both are typically affected during an outage. However, the app may have cached data that allows limited browsing of recently viewed items. For making purchases, both platforms depend on the same servers.

How do I get a refund if I can't access Temu?

Refund requests submitted before the outage continue to be processed. If you need to request a new refund, wait for the site to recover and submit through the app or website. For urgent refund issues, contact your bank or credit card company directly to initiate a chargeback.

How we measure this

We request Temu's public endpoint every 30 minutes from Fly.io regions across six continents — 18 of them answered the most recent check.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where Temu publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Temu goes down

This page refreshes every 30 minutes. Your own monitors run as often as every 30 seconds, from the same 18 regions, and tell you the moment something breaks.

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