Is Temu Down?

No — Temu is up

Reachable from all 18 checked regions

Average response time: 320ms

Last checked 1 minute ago · checks run every 30 minutes

Temu uptime

99.96%

Last 7 days

99.96%

Last 30 days

99.96%

Last 90 days

371ms

Avg response, 30 days

Measured from multiple regions every 30 minutes. Percentages count only checks that returned an availability answer — 30 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

Jul 26 Today

No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

ams

88ms

DNS 53ms TCP 2ms TLS 7ms TTFB 86ms

arn

139ms

DNS 88ms TCP 1ms TLS 6ms TTFB 137ms

bom

256ms

DNS 30ms TCP 3ms TLS 10ms TTFB 254ms

cdg

83ms

DNS 47ms TCP 1ms TLS 7ms TTFB 80ms

dfw

374ms

DNS 43ms TCP 39ms TLS 41ms TTFB 212ms

ewr

281ms

DNS 170ms TCP 8ms TLS 10ms TTFB 247ms

fra

106ms

DNS 67ms TCP 1ms TLS 5ms TTFB 104ms

gru

300ms

DNS 159ms TCP 2ms TLS 7ms TTFB 299ms

iad

96ms

DNS 20ms TCP 4ms TLS 5ms TTFB 79ms

jnb

189ms

DNS 3ms TCP 0ms TLS 8ms TTFB 187ms

lax

596ms

DNS 97ms TCP 64ms TLS 66ms TTFB 338ms

lhr

146ms

DNS 106ms TCP 2ms TLS 11ms TTFB 143ms

nrt

1364ms

DNS 124ms TCP 170ms TLS 171ms TTFB 684ms

ord

310ms

DNS 91ms TCP 25ms TLS 26ms TTFB 209ms

sin

399ms

DNS 154ms TCP 1ms TLS 10ms TTFB 397ms

sjc

553ms

DNS 2ms TCP 71ms TLS 73ms TTFB 266ms

syd

401ms

DNS 174ms TCP 1ms TLS 6ms TTFB 398ms

yyz

91ms

DNS 52ms TCP 1ms TLS 6ms TTFB 89ms

What Temu does

Temu is a rapidly growing e-commerce marketplace that connects consumers with manufacturers, primarily in China, offering products at deeply discounted prices. Launched in 2022, Temu has quickly become one of the most downloaded shopping apps globally, offering categories ranging from electronics and fashion to home goods and beauty products.

What an outage looks like

When Temu is down, shoppers cannot browse products, add items to their cart, or complete purchases. The app may crash, show loading errors, or display outdated pricing. Order tracking may become unavailable, and customer service chat may be unreachable. Promotional deals and lightning sales may not load.

What to do about it

Wait a few minutes and try again, as Temu outages are typically brief. Check Temu's social media accounts for outage announcements. For existing orders, shipping carriers (USPS, UPS, etc.) maintain their own tracking pages that remain functional during a Temu outage. If you need a similar product urgently, try Amazon, AliExpress, or Shein.

Is it down for everyone, or just you?

If this page says Temu is up but it is not loading for you, the problem is between you and them. Run a check against any URL from all 18 regions to find out where it breaks.

Test it yourself

Related services

Temu outage FAQ

Will my Temu order still ship if the site goes down?

Yes, orders that were already confirmed and paid for continue to be processed and shipped regardless of a website outage. Warehouse operations and shipping are handled by separate systems. Your order tracking may be temporarily unavailable on Temu, but you can track via the carrier's website.

Will I lose my Temu coupons during an outage?

No, coupons and promotional credits are stored in your account and will be available when service returns. Time-sensitive coupon expiration is not typically adjusted for platform outages, so if a coupon expires during the outage period, you may need to contact Temu support for a replacement.

Is the Temu app more reliable than the website?

The Temu app and website share the same backend infrastructure, so both are typically affected during an outage. However, the app may have cached data that allows limited browsing of recently viewed items. For making purchases, both platforms depend on the same servers.

How do I get a refund if I can't access Temu?

Refund requests submitted before the outage continue to be processed. If you need to request a new refund, wait for the site to recover and submit through the app or website. For urgent refund issues, contact your bank or credit card company directly to initiate a chargeback.

How we measure this

We request Temu's public endpoint every 30 minutes from Fly.io regions across six continents — 18 of them answered the most recent check.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where Temu publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Temu goes down

This page refreshes every 30 minutes. Your own monitors run as often as every 30 seconds, from the same 18 regions, and tell you the moment something breaks.

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