Is TaxJar Down?

No — TaxJar is up

TaxJar's status page: Operational · no open incidents
FlareWarden checks: Website reachable · 8 of 8 regions · 746 ms

Right now

The verdict is the worse of these two. How we decide

TaxJar's status page

status.taxjar.com · read 3 minutes ago · checked every 3 minutes

Operational

TaxJar's components, as its status page reports them
Component	Status
TaxJar Reporting	Operational
TaxJar Autofile	Operational
Tax Calculations API	Operational
Tax Rates API	Operational
Transaction Push API	Operational
Other API Services	Operational

Open their status page

FlareWarden checks

taxjar.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable

Regions up: 8 of 8
Response: 746 ms
Checked: 1 hour ago

By region

Ashburn reachable, 178 ms
Chicago reachable, 230 ms
Johannesburg reachable, 1319 ms
London reachable, 598 ms
Los Angeles reachable, 521 ms
Singapore reachable, 1297 ms
São Paulo reachable, 855 ms
Tokyo reachable, 972 ms

Timing by region

Connection timing for each region that loaded the page
Region	DNS	TCP	TLS	TTFB
Ashburn	52 ms	1 ms	10 ms	173 ms
Chicago	32 ms	2 ms	12 ms	226 ms
Johannesburg	20 ms	1 ms	8 ms	1316 ms
London	31 ms	4 ms	9 ms	594 ms
Los Angeles	146 ms	2 ms	11 ms	515 ms
Singapore	78 ms	2 ms	8 ms	1294 ms
São Paulo	181 ms	2 ms	8 ms	852 ms
Tokyo	96 ms	1 ms	8 ms	970 ms

We check that taxjar.com loads, not every feature behind it. Test it yourself

History

Incidents TaxJar reported

Since Oct 22, 15 days · from status.taxjar.com

Incidents: 0
Major or critical: 0
Median to resolve: —

No incidents reported in this window.

TaxJar website availability

Measured by FlareWarden · taxjar.com

Last 7 days: 100%
Last 30 days: 100%
Last 90 days: 100%
Avg response, 30 days: 632ms

Last 30 days

68-day clean streak

Oct 7 Today

No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of taxjar.com from multiple regions every 6 hours. TaxJar's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 68 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What TaxJar does

TaxJar is a sales tax automation service for online sellers. It calculates tax at checkout through an API, imports transactions from ecommerce platforms and marketplaces, produces return-ready reports broken down by jurisdiction, and can file returns automatically through AutoFile. Stores selling across many US states depend on it for both live checkout rates and filing deadlines.

What an outage looks like

A calculation failure shows up at checkout, where carts either error or fall back to zero or stale tax on orders that should be taxed. TaxJar splits its API into Tax Calculations, Tax Rates and Transaction Push, so live rates can fail while transaction imports continue. Reporting and AutoFile are separate again, so a filing problem can exist while checkout is completely unaffected.

What to do about it

Check status.taxjar.com and identify which API component is affected. If Tax Calculations is down, decide deliberately what your checkout should do rather than letting it default, because charging no tax on taxable orders creates a liability you settle later. If only Reporting or AutoFile is affected, checkout is fine, but watch filing dates and confirm returns actually submitted once the incident closes.

Is it down for everyone, or just you?

If this page says TaxJar is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

TaxJar outage FAQ

My checkout is charging no sales tax. Is TaxJar down?

Check the Tax Calculations API row on status.taxjar.com first. Many integrations fall back to zero tax when the calculation call fails, which looks like a configuration mistake but is really an upstream outage. Decide in advance whether your store should block checkout or proceed untaxed during such a failure, because the default is rarely the choice you would make.

Does a TaxJar outage stop my returns being filed?

Only if AutoFile is the affected component. TaxJar reports TaxJar AutoFile separately from its calculation APIs and from Reporting, so filing can be disrupted while checkout works normally, or the reverse. If a filing deadline falls near an incident, confirm the return actually submitted once the component is marked resolved rather than assuming it caught up.

Will orders placed during the outage still import into TaxJar?

Transaction Push API is its own component, so imports can continue while calculations fail, or stop while everything else works. Do not assume the backlog resolves itself: once the incident closes, compare order counts in your store against what TaxJar shows for the same period, and push anything missing before it affects a filing.

What is the difference between the Tax Rates and Tax Calculations APIs?

TaxJar reports them as separate components. Tax Calculations handles the tax owed on a specific order, while Tax Rates serves rate lookups for a location. An integration may use one, the other, or both, so identifying which endpoint your platform calls tells you whether an incident on a given row actually affects your checkout.

Is TaxJar down for everyone or just my store?

Check status.taxjar.com, then call the API directly with a test request rather than going through your storefront. If the API responds and your store still fails, the problem is in your integration, your credentials or your platform's connector. A genuine incident shows on the relevant component row and affects all merchants using that endpoint.

How we measure this

We request TaxJar's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where TaxJar publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of TaxJar itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.

Get alerted when TaxJar goes down

We check TaxJar every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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