Is Splashtop Down?

No — Splashtop is up

Reachable from all 8 checked regions

Average response time: 1059ms

Last checked 31 minutes ago · checks run every 6 hours

Official status page: https://status.splashtop.com

Splashtop uptime

100%

Last 7 days

100%

Last 30 days

100%

Last 90 days

1055ms

Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 8 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

8-day clean streak

Jul 25 Today

No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

ams

1236ms

DNS 178ms TCP 1ms TLS 273ms TTFB 1235ms

arn

1088ms

DNS 3ms TCP 0ms TLS 302ms TTFB 1087ms

bom

1430ms

DNS 3ms TCP 1ms TLS 463ms TTFB 1429ms

cdg

999ms

DNS 67ms TCP 8ms TLS 270ms TTFB 991ms

dfw

403ms

DNS 53ms TCP 1ms TLS 76ms TTFB 402ms

ewr

837ms

DNS 178ms TCP 0ms TLS 121ms TTFB 836ms

fra

1004ms

DNS 26ms TCP 1ms TLS 285ms TTFB 1003ms

gru

1480ms

DNS 358ms TCP 2ms TLS 347ms TTFB 1479ms

yyz

696ms

DNS 121ms TCP 0ms TLS 112ms TTFB 695ms

What Splashtop does

Splashtop provides remote desktop access for support teams and remote workers, connecting a technician or an employee to an unattended computer over a brokered connection. Managed service providers use it to reach client machines, and schools and businesses use it so staff can work from a home device against an office computer.

What an outage looks like

The web console and desktop client fail to sign in, or the computer list loads but every machine shows offline even though those machines are running. Sessions already connected sometimes continue while starting a new one fails, because connecting depends on the same brokering layer as sign-in. Attended support sessions cannot be created.

What to do about it

Check status.splashtop.com, which reports regional stacks separately, so an incident affecting Europe may leave other regions working. Confirm the target computer is powered on and its streamer service running before treating this as an outage, since an offline-looking list is the same symptom either way. Planned maintenance windows are posted there in advance.

Is it down for everyone, or just you?

If this page says Splashtop is up but it is not loading for you, the problem is between you and them. Run a check against any URL from all 18 regions to find out where it breaks.

Test it yourself

Related services

Splashtop outage FAQ

Do connected sessions drop when Splashtop has an outage?

Not always. An incident in the sign-in and brokering layer stops new connections while sessions already running can continue. The first sign of trouble is often a technician unable to start a second session rather than losing the one in front of them. Avoid disconnecting deliberately until the incident clears.

All my computers show offline. Is that an outage?

It can be, but check one machine directly first. A list showing every computer offline looks identical whether the brokering service lost contact or the machines genuinely lost network. If a machine responds to something else on your network while Splashtop shows it offline, the fault is on the Splashtop side.

Is Splashtop down or is my account the problem?

A licence or seat problem usually produces a specific message about the subscription rather than a failure to load. If sign-in hangs or errors without naming a reason, and status.splashtop.com shows an incident in your region, it is the service. Expired subscriptions fail loudly and consistently rather than intermittently.

Does a Splashtop outage affect TeamViewer or other remote tools?

No. These are competing products on separate infrastructure, which is why some support teams keep a second tool configured. If machines are already enrolled in an alternative, that path is unaffected. Enrolling them during an outage is not practical, so the fallback only helps if it was set up beforehand.

How we measure this

We request Splashtop's public endpoint every 6 hours from Fly.io regions across six continents — 8 of them answered the most recent check.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where Splashtop publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Splashtop goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from the same 18 regions, and tell you the moment something breaks.

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