Is Spiceworks Down?

No — Spiceworks is up

Reachable from all 8 checked regions

Average response time: 1102ms

Last checked 2 hours ago · checks run every 6 hours

Official status page: https://status.spiceworks.com

Spiceworks uptime

100%

Last 7 days

100%

Last 30 days

100%

Last 90 days

976ms

Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 51 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

51-day clean streak

Sep 13 Today

No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

lax

341ms

DNS 0ms TCP 2ms TLS 9ms TTFB 341ms

lhr

922ms

DNS 0ms TCP 2ms TLS 9ms TTFB 922ms

nrt

1769ms

DNS 0ms TCP 1ms TLS 8ms TTFB 1769ms

ord

234ms

DNS 0ms TCP 2ms TLS 10ms TTFB 234ms

sin

2315ms

DNS 0ms TCP 1ms TLS 10ms TTFB 2315ms

sjc

763ms

DNS 0ms TCP 2ms TLS 12ms TTFB 763ms

syd

2027ms

DNS 0ms TCP 1ms TLS 6ms TTFB 2027ms

yyz

452ms

DNS 0ms TCP 1ms TLS 8ms TTFB 452ms

What Spiceworks does

Spiceworks runs a large community forum for IT professionals alongside a set of free tools: a Cloud Help Desk for ticketing, Inventory Online for tracking hardware and software, and a Connectivity Dashboard. Small IT teams use the help desk as their only ticketing system, so an outage stops incoming requests being recorded rather than merely closing a discussion board.

What an outage looks like

The Cloud Help Desk will not load, so new tickets are not captured and technicians cannot see their queue. Sign-in may fail even where the public site responds normally. Spiceworks tracks its website, community, help desk, Connectivity Dashboard and Inventory Online as five separate components, so a forum that loads is no evidence the ticketing system does.

What to do about it

Check status.spiceworks.com, which reports Spiceworks Website, Spiceworks Community, Cloud Help Desk, Connectivity Dashboard and Inventory Online separately. If the help desk is the affected component, tell staff to send requests by email or chat and log them once it returns, because a request typed into a dead form is not queued anywhere. Scheduled maintenance is announced on the same page.

Is it down for everyone, or just you?

If this page says Spiceworks is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

Spiceworks outage FAQ

Is the Spiceworks Community down, or just the help desk?

They are separate components and frequently differ. Spiceworks Community and Cloud Help Desk have their own rows on status.spiceworks.com, along with the website, Connectivity Dashboard and Inventory Online. Reaching the forum tells you nothing about whether ticketing is working, which is the confusion behind most conflicting reports that Spiceworks is or is not down.

Do I lose tickets during a Cloud Help Desk outage?

Tickets already recorded are not affected; the gap is in what arrives during the window. A request submitted into a page that errored was never created, so the person who sent it has to send it again. Teams that keep a fallback intake, usually a shared mailbox, come out of an incident with a list to enter rather than a silence.

Does an outage affect Spiceworks inventory scanning?

Inventory Online is tracked as its own component, separate from the help desk, so it can fail while ticketing works. When it is affected, collected data does not reach the dashboard and asset records show stale last-seen times. Inventory Online is the hosted half of that product, so the effect is on reporting and visibility.

How long do Spiceworks outages usually last?

There is no published figure, and the honest answer is that it depends on which component is affected. What the status page does give you is the incident history and any scheduled maintenance, including windows where sign-in features are deliberately turned off. Reading the incident entry beats an average, because these component outages are not comparable to each other.

How we measure this

We request Spiceworks's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where Spiceworks publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

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