Is Spiceworks Down?

No — Spiceworks is up

Spiceworks's status page: Operational · no open incidents
FlareWarden checks: Website reachable · 8 of 8 regions · 858 ms

Right now

The verdict is the worse of these two. How we decide

Spiceworks's status page

status.spiceworks.com · read 2 minutes ago · checked every 3 minutes

Operational

Spiceworks's components, as its status page reports them
Component	Status
Spiceworks Website	Operational
Spiceworks Community	Operational
Cloud Help Desk	Operational
Connectivity Dashboard	Operational
Inventory Online	Operational

Open their status page

FlareWarden checks

accounts.spiceworks.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable

Regions up: 8 of 8
Response: 858 ms
Checked: 3 hours ago

By region

Ashburn reachable, 149 ms
Dallas reachable, 535 ms
Frankfurt reachable, 439 ms
Johannesburg reachable, 2289 ms
London reachable, 965 ms
Los Angeles reachable, 762 ms
Newark reachable, 276 ms
São Paulo reachable, 1452 ms

Timing by region

Connection timing for each region that loaded the page
Region	DNS	TCP	TLS	TTFB
Ashburn	0 ms	1 ms	7 ms	149 ms
Dallas	0 ms	1 ms	8 ms	534 ms
Frankfurt	13 ms	20 ms	12 ms	439 ms
Johannesburg	0 ms	1 ms	7 ms	2289 ms
London	1 ms	2 ms	12 ms	965 ms
Los Angeles	0 ms	2 ms	10 ms	762 ms
Newark	0 ms	1 ms	7 ms	276 ms
São Paulo	1 ms	2 ms	7 ms	1452 ms

We check that accounts.spiceworks.com loads, not every feature behind it. Test it yourself

History

Incidents Spiceworks reported

Since Oct 22, 2 days · from status.spiceworks.com

Incidents: 0
Major or critical: 0
Median to resolve: —

No incidents reported in this window.

Spiceworks website availability

Measured by FlareWarden · accounts.spiceworks.com

Last 7 days: 100%
Last 30 days: 100%
Last 90 days: 100%
Avg response, 30 days: 973ms

Last 30 days

63-day clean streak

Sep 24 Today

No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of accounts.spiceworks.com from multiple regions every 6 hours. Spiceworks's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 63 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What Spiceworks does

Spiceworks runs a large community forum for IT professionals alongside a set of free tools: a Cloud Help Desk for ticketing, Inventory Online for tracking hardware and software, and a Connectivity Dashboard. Small IT teams use the help desk as their only ticketing system, so an outage stops incoming requests being recorded rather than merely closing a discussion board.

What an outage looks like

The Cloud Help Desk will not load, so new tickets are not captured and technicians cannot see their queue. Sign-in may fail even where the public site responds normally. Spiceworks tracks its website, community, help desk, Connectivity Dashboard and Inventory Online as five separate components, so a forum that loads is no evidence the ticketing system does.

What to do about it

Check status.spiceworks.com, which reports Spiceworks Website, Spiceworks Community, Cloud Help Desk, Connectivity Dashboard and Inventory Online separately. If the help desk is the affected component, tell staff to send requests by email or chat and log them once it returns, because a request typed into a dead form is not queued anywhere. Scheduled maintenance is announced on the same page.

Is it down for everyone, or just you?

If this page says Spiceworks is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

Spiceworks outage FAQ

Is the Spiceworks Community down, or just the help desk?

They are separate components and frequently differ. Spiceworks Community and Cloud Help Desk have their own rows on status.spiceworks.com, along with the website, Connectivity Dashboard and Inventory Online. Reaching the forum tells you nothing about whether ticketing is working, which is the confusion behind most conflicting reports that Spiceworks is or is not down.

Do I lose tickets during a Cloud Help Desk outage?

Tickets already recorded are not affected; the gap is in what arrives during the window. A request submitted into a page that errored was never created, so the person who sent it has to send it again. Teams that keep a fallback intake, usually a shared mailbox, come out of an incident with a list to enter rather than a silence.

Does an outage affect Spiceworks inventory scanning?

Inventory Online is tracked as its own component, separate from the help desk, so it can fail while ticketing works. When it is affected, collected data does not reach the dashboard and asset records show stale last-seen times. Inventory Online is the hosted half of that product, so the effect is on reporting and visibility.

How long do Spiceworks outages usually last?

There is no published figure, and the honest answer is that it depends on which component is affected. What the status page does give you is the incident history and any scheduled maintenance, including windows where sign-in features are deliberately turned off. Reading the incident entry beats an average, because these component outages are not comparable to each other.

How we measure this

We request Spiceworks's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where Spiceworks publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Spiceworks itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.

Get alerted when Spiceworks goes down

We check Spiceworks every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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