Is Sophos Down?

No — Sophos is up

Sophos's status page: Not available · we could not read it
FlareWarden checks: Website reachable · 7 of 7 regions · 2073 ms

Right now

We could not read Sophos's status page, so the verdict rests on our checks. Check it yourself How we decide

FlareWarden checks

central.sophos.com from 7 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable

Regions up: 7 of 7
Response: 2073 ms
Checked: 3 hours ago

By region

Ashburn reachable, 1609 ms
Chicago reachable, 1671 ms
Frankfurt reachable, 422 ms
London reachable, 341 ms
Los Angeles reachable, 2754 ms
São Paulo reachable, 3778 ms
Tokyo reachable, 3942 ms

Timing by region

Connection timing for each region that loaded the page
Region	DNS	TCP	TLS	TTFB
Ashburn	1 ms	89 ms	181 ms	1609 ms
Chicago	0 ms	99 ms	200 ms	1671 ms
Frankfurt	0 ms	21 ms	44 ms	422 ms
London	0 ms	12 ms	26 ms	341 ms
Los Angeles	0 ms	162 ms	326 ms	2753 ms
São Paulo	0 ms	224 ms	449 ms	3778 ms
Tokyo	0 ms	236 ms	475 ms	3942 ms

We check that central.sophos.com loads, not every feature behind it. Test it yourself

History

Sophos website availability

Measured by FlareWarden · central.sophos.com

Last 7 days: 100%
Last 30 days: 100%
Last 90 days: 100%
Avg response, 30 days: 2120ms

Last 30 days

58-day clean streak

Oct 8 Today

No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of central.sophos.com from multiple regions every 6 hours. Sophos's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 58 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What Sophos does

Sophos sells endpoint protection, firewalls, email filtering and managed detection to businesses, all administered through a web console called Sophos Central. Partners and managed service providers use the same console to run security across many client organisations at once. Sophos Home is a separate consumer product with its own dashboard.

What an outage looks like

The Sophos Central console fails to load or sign-in hangs, so administrators cannot push policy, read alerts or investigate detections. Because Central is hosted per region, an administrator in one country is locked out while a colleague on a tenant in another region works normally. Sophos Email, DNS Protection, ZTNA and firewall management are separate components and can fail individually.

What to do about it

Open status.sophos.com and find the region your tenant is hosted in. Sophos breaks the Central dashboards down by region, listing Ireland, Germany, Australia, Brazil, Canada, India, Japan, Ohio and Oregon separately, so the global headline is rarely the answer. The Partner, Admin and Enterprise dashboards are also tracked separately, as are the support portal and product documentation.

Is it down for everyone, or just you?

If this page says Sophos is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

Sophos outage FAQ

Sophos Central will not load for me but works for a colleague. Why?

Sophos Central is regional. The status page reports each dashboard against a specific region, including Ireland, Germany, Australia, Brazil, Canada, India, Japan, Ohio and Oregon. Your tenant lives in exactly one of them, so an incident in that region locks you out while a colleague whose tenant sits elsewhere is unaffected. Find your region on the page before raising a case.

Does a Sophos Central outage mean my endpoints are unprotected?

Sophos does not state on its status page what protection does while the console is unreachable, so we will not claim endpoints keep enforcing policy. What the page does show is that management dashboards and protection services such as DNS Protection, ZTNA, Workspace Protection and Phish Threat are listed separately, so an incident can be confined to management alone. Verify against an endpoint rather than assuming.

Is Sophos Home affected when Sophos Central is down?

Not necessarily. Sophos Home and the Sophos Home Dashboard are separate components from Sophos Central on the same status page. Sophos Home is the consumer product and runs on its own infrastructure, so a business console incident and a home product incident are usually distinct events. Check the entry that matches the product you actually use.

Can I still manage my firewall if Sophos Central is unavailable?

Central Firewall Management and Central Firewall Reporting are their own components, so cloud management can be interrupted while other parts of Central work. Sophos does not publish local-management fallback behaviour on the status page, so check your firewall's own local interface directly rather than assuming it is reachable or unreachable.

Why can I not reach Sophos support during an outage?

The support surfaces are separate components and can be affected at the same time. Sophos tracks the Sophos Support Portal, Sophos Community, Sophos Product Documentation, MySophos and Sophos.com individually. That means the console, the place you would raise a case about the console and the documentation explaining it can each be down independently, or together.

How we measure this

We request Sophos's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 7 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where Sophos publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Sophos itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. A reading counts for 45 minutes; we read the feed again within minutes of any change to its incidents. The availability figures above are our measurement alone.

Get alerted when Sophos goes down

We check Sophos every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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