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Is Sophos Down?

No — Sophos is up

Reachable from all 8 checked regions

Average response time: 1486ms

Last checked · checks run every 6 hours

Official status page: https://status.sophos.com

Sophos uptime

100%
Last 7 days
100%
Last 30 days
100%
Last 90 days
2070ms
Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 12 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

12-day clean streak
Aug 22: no data
Aug 23: no data
Aug 24: no data
Aug 25: no data
Aug 26: no data
Aug 27: no data
Aug 28: no data
Aug 29: no data
Aug 30: no data
Aug 31: no data
Sep 1: blocked from automated checks
Sep 2: blocked from automated checks
Sep 3: blocked from automated checks
Sep 4: blocked from automated checks
Sep 5: blocked from automated checks
Sep 6: blocked from automated checks
Sep 7: blocked from automated checks
Sep 8: blocked from automated checks
Sep 9: 100.00% uptime, 24 checks
Sep 10: 100.00% uptime, 32 checks
Sep 11: 100.00% uptime, 32 checks
Sep 12: 100.00% uptime, 31 checks
Sep 13: 100.00% uptime, 32 checks
Sep 14: 100.00% uptime, 32 checks
Sep 15: 100.00% uptime, 32 checks
Sep 16: 100.00% uptime, 31 checks
Sep 17: 100.00% uptime, 32 checks
Sep 18: 100.00% uptime, 31 checks
Sep 19: 100.00% uptime, 31 checks
Sep 20: 100.00% uptime, 15 checks
Aug 22 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

ams
562ms
DNS 0ms TCP 27ms TLS 57ms TTFB 562ms
arn
797ms
DNS 0ms TCP 37ms TLS 76ms TTFB 796ms
bom
2435ms
DNS 0ms TCP 131ms TLS 264ms TTFB 2435ms
cdg
456ms
DNS 0ms TCP 22ms TLS 47ms TTFB 455ms
dfw
2069ms
DNS 0ms TCP 119ms TLS 241ms TTFB 2069ms
ewr
1405ms
DNS 0ms TCP 85ms TLS 172ms TTFB 1404ms
fra
496ms
DNS 0ms TCP 20ms TLS 44ms TTFB 496ms
gru
3675ms
DNS 0ms TCP 215ms TLS 433ms TTFB 3675ms

What Sophos does

Sophos sells endpoint protection, firewalls, email filtering and managed detection to businesses, all administered through a web console called Sophos Central. Partners and managed service providers use the same console to run security across many client organisations at once. Sophos Home is a separate consumer product with its own dashboard.

What an outage looks like

The Sophos Central console fails to load or sign-in hangs, so administrators cannot push policy, read alerts or investigate detections. Because Central is hosted per region, an administrator in one country is locked out while a colleague on a tenant in another region works normally. Sophos Email, DNS Protection, ZTNA and firewall management are separate components and can fail individually.

What to do about it

Open status.sophos.com and find the region your tenant is hosted in. Sophos breaks the Central dashboards down by region, listing Ireland, Germany, Australia, Brazil, Canada, India, Japan, Ohio and Oregon separately, so the global headline is rarely the answer. The Partner, Admin and Enterprise dashboards are also tracked separately, as are the support portal and product documentation.

Is it down for everyone, or just you?

If this page says Sophos is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 18 cities across three regions to find out where it breaks.

Test it yourself

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Sophos outage FAQ

Sophos Central will not load for me but works for a colleague. Why?
Sophos Central is regional. The status page reports each dashboard against a specific region, including Ireland, Germany, Australia, Brazil, Canada, India, Japan, Ohio and Oregon. Your tenant lives in exactly one of them, so an incident in that region locks you out while a colleague whose tenant sits elsewhere is unaffected. Find your region on the page before raising a case.
Does a Sophos Central outage mean my endpoints are unprotected?
Sophos does not state on its status page what protection does while the console is unreachable, so we will not claim endpoints keep enforcing policy. What the page does show is that management dashboards and protection services such as DNS Protection, ZTNA, Workspace Protection and Phish Threat are listed separately, so an incident can be confined to management alone. Verify against an endpoint rather than assuming.
Is Sophos Home affected when Sophos Central is down?
Not necessarily. Sophos Home and the Sophos Home Dashboard are separate components from Sophos Central on the same status page. Sophos Home is the consumer product and runs on its own infrastructure, so a business console incident and a home product incident are usually distinct events. Check the entry that matches the product you actually use.
Can I still manage my firewall if Sophos Central is unavailable?
Central Firewall Management and Central Firewall Reporting are their own components, so cloud management can be interrupted while other parts of Central work. Sophos does not publish local-management fallback behaviour on the status page, so check your firewall's own local interface directly rather than assuming it is reachable or unreachable.
Why can I not reach Sophos support during an outage?
The support surfaces are separate components and can be affected at the same time. Sophos tracks the Sophos Support Portal, Sophos Community, Sophos Product Documentation, MySophos and Sophos.com individually. That means the console, the place you would raise a case about the console and the documentation explaining it can each be down independently, or together.

How we measure this

  • We request Sophos's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Sophos publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Sophos goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 18 cities across three regions, and tell you the moment something breaks.

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