Is Smartsheet Down?
We cannot measure Smartsheet directly — it blocks automated checks — but Smartsheet's own status page currently reports no issues.
Last checked · checks run every 6 hours
Official status page: https://status.smartsheet.com
Why there is no uptime figure on this page
The last time we fetched Smartsheet's page directly, our checks failed from every region we tried. On that evidence alone we cannot tell an origin refusing our automation from a service that is genuinely down — the two look identical to us — and we are not willing to call it an outage on a guess.
So we publish no uptime percentage for Smartsheet. What this page does show is each region's most recent result and Smartsheet's own status feed, which you can weigh yourself.
30-day history
Reachability by region
Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.
A static asset loaded in 173ms. That proves the edge is up, but not that the site works.
A static asset loaded in 48ms. That proves the edge is up, but not that the site works.
A static asset loaded in 441ms. That proves the edge is up, but not that the site works.
A static asset loaded in 624ms. That proves the edge is up, but not that the site works.
A static asset loaded in 23ms. That proves the edge is up, but not that the site works.
A static asset loaded in 1212ms. That proves the edge is up, but not that the site works.
A static asset loaded in 308ms. That proves the edge is up, but not that the site works.
A static asset loaded in 422ms. That proves the edge is up, but not that the site works.
A static asset loaded in 814ms. That proves the edge is up, but not that the site works.
What Smartsheet does
Smartsheet is a work management platform built on a spreadsheet-style grid that also renders as Gantt charts, calendars, card boards and dashboards. Teams run project plans, intake forms, approvals and resource schedules on it, and it is often the system of record that PMO, finance and operations groups report from, with connectors pushing data to and from Jira, Salesforce and Tableau.
What an outage looks like
Sheets load blank or hang on a spinner, and saves return timeout errors while the row you edited stays unsaved. Forms submitted by people outside your organisation fail rather than writing a row. Dashboards render empty widgets, workflow emails and approval reminders stop arriving, and the mobile app shows cached data without flagging that the sync failed. API calls and webhooks can fail while the web app still loads.
What to do about it
Check status.smartsheet.com, which lists Core Application, Login, Sheets, Forms, Reports, Dashboards, Workflows, the REST API, webhooks and the mobile and desktop apps as separate components, so a partial incident is visible rather than guessed at. The Jira, Salesforce, ServiceNow, Tableau and Dynamics connectors are reported on their own. Avoid re-submitting a form repeatedly during an incident, because duplicate rows are harder to clean up than a missing one.
Is it down for everyone, or just you?
If this page says Smartsheet is up but it is not loading for you, the problem is between you and them. Run a check against any URL from all 18 regions to find out where it breaks.
Related services
Smartsheet outage FAQ
Is Smartsheet down for everyone or just my account?
Will I lose the row I was editing when Smartsheet times out?
Do form submissions still arrive during an outage?
Does a Smartsheet outage affect our Jira or Salesforce data?
Why does the mobile app show old data?
How we measure this
- We request Smartsheet's public endpoint every 6 hours from Fly.io regions across six continents — 8 of them answered the most recent check.
- A region counts as down only when it gets no usable HTTP response. A
403or429means the origin answered and refused us, which we report as blocked, never as an outage. - A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
- Response times average only the regions that actually served the page, so a timeout never inflates the number.
- Where Smartsheet publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it — and when Smartsheet blocks our checks entirely, we report the vendor's own status directly.
Get alerted when Smartsheet goes down
This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from the same 18 regions, and tell you the moment something breaks.
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