Is SimplePractice Down?
Reachable from all 8 checked regions
Average response time: 841ms
Last checked · checks run every 6 hours
Official status page: https://www.simplepracticestatus.com
SimplePractice uptime
Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 22 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.
30-day history
22-day clean streakReachability by region
Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.
What SimplePractice does
SimplePractice is electronic health record and practice management software for therapists and other health and wellness professionals. Clinicians use it to schedule clients, write notes, run telehealth sessions, send reminders, take online payments and submit insurance claims, and clients use its portal to book and pay. For a solo practice it is often the whole back office, so an outage reaches clients directly.
What an outage looks like
The main application will not load, so clinicians cannot open the calendar or client notes before a session. Telehealth sessions fail to start or drop, and clients waiting for their video link see nothing. Appointment reminders by email or text may not send, online card payments fail, and insurance claims or eligibility checks return errors while the rest of the application keeps working.
What to do about it
Check simplepracticestatus.com, which lists the Main application, Telehealth Service, Online Payments Service, Email Service, SMS Service, Document Storage Service and Insurance Processing separately. If telehealth is down, phone the day's clients and reschedule, or move the session to another video platform your practice already uses for clinical work. If only insurance processing is affected, wait and submit claims later rather than filing them twice.
Is it down for everyone, or just you?
If this page says SimplePractice is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.
Related services
SimplePractice outage FAQ
What should I do if a telehealth session will not start?
Is SimplePractice down or is it the insurance clearinghouse?
Will clients still get their appointment reminders?
Is SimplePractice down for everyone or just me?
How we measure this
- We request SimplePractice's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
- A region counts as down only when it gets no usable HTTP response. A
403or429means the origin answered and refused us, which we report as blocked, never as an outage. - A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
- Response times average only the regions that actually served the page, so a timeout never inflates the number.
- Where SimplePractice publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.
Get alerted when SimplePractice goes down
This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.
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