Is Shippo Down?
Reachable from all 8 checked regions
Average response time: 237ms
Last checked · checks run every 6 hours
Official status page: https://status.goshippo.com
Elevated error rate on Canada post Shipment API
Hi Team, we are currently observing an elevated error rate on Canada Post's Shipment API. Rate quotes will be unavailable, and label generation may fail as a downstream impact. We have reached out to Canada Post and are actively monitoring the situation. We will provide a further update as soon as we receive one from the carrier..
A component listed here does not necessarily mean a full outage — large providers routinely report maintenance on individual locations. It only affects the verdict above when the vendor marks it major or critical and our own checks also saw Shippo fail from enough regions to rule out probe noise.
Shippo uptime
Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 22 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.
30-day history
22-day clean streakReachability by region
Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.
What Shippo does
Shippo is multi-carrier shipping software for e-commerce businesses. Sellers use its web dashboard or its API to compare carrier rates, buy and print labels, verify addresses and track packages, and it connects to e-commerce platforms so orders flow in on their own. For many online stores it is the step between an order arriving and a parcel leaving, so an outage stops fulfilment rather than sales.
What an outage looks like
Label purchases fail or hang in the Shippo dashboard, rate quotes come back empty, and API calls from a store or warehouse system return errors. Often only one carrier is affected: Shippo lists each carrier's API as its own row, so USPS labels can fail while UPS and FedEx print normally. Tracking updates can also stop for one carrier while the others keep moving.
What to do about it
Open status.goshippo.com and read two places: the Shippo REST API, Platform API and Web Dashboard rows, and the Carrier API group, which has a row per carrier. If only your carrier is flagged, move the affected orders to another carrier for the day. Do not re-buy a label that appeared to fail until you have checked the label history, so the same shipment is not paid for twice.
Is it down for everyone, or just you?
If this page says Shippo is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.
Related services
Shippo outage FAQ
Is it Shippo or the carrier that is down?
My label purchase failed. Was I charged?
Why does my store show shipping errors when the Shippo website works?
Is Shippo down for everyone or just me?
How we measure this
- We request Shippo's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
- A region counts as down only when it gets no usable HTTP response. A
403or429means the origin answered and refused us, which we report as blocked, never as an outage. - A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
- Response times average only the regions that actually served the page, so a timeout never inflates the number.
- Where Shippo publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.
Get alerted when Shippo goes down
This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.
Start Free Monitoring