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Is Secureframe Down?

No — Secureframe is up

Reachable from all 8 checked regions

Average response time: 521ms

Last checked · checks run every 6 hours

Official status page: https://status.secureframe.com

Secureframe uptime

100%
Last 7 days
100%
Last 30 days
100%
Last 90 days
507ms
Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 19 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

19-day clean streak
Aug 22: no data
Aug 23: no data
Aug 24: no data
Aug 25: no data
Aug 26: no data
Aug 27: no data
Aug 28: no data
Aug 29: no data
Aug 30: no data
Aug 31: no data
Sep 1: no data
Sep 2: 100.00% uptime, 16 checks
Sep 3: 100.00% uptime, 30 checks
Sep 4: 100.00% uptime, 21 checks
Sep 5: 100.00% uptime, 30 checks
Sep 6: 100.00% uptime, 16 checks
Sep 7: 100.00% uptime, 32 checks
Sep 8: 100.00% uptime, 30 checks
Sep 9: 100.00% uptime, 32 checks
Sep 10: 100.00% uptime, 32 checks
Sep 11: 100.00% uptime, 31 checks
Sep 12: 100.00% uptime, 31 checks
Sep 13: 100.00% uptime, 32 checks
Sep 14: 100.00% uptime, 32 checks
Sep 15: 100.00% uptime, 31 checks
Sep 16: 100.00% uptime, 31 checks
Sep 17: 100.00% uptime, 32 checks
Sep 18: 100.00% uptime, 37 checks
Sep 19: 100.00% uptime, 32 checks
Sep 20: 100.00% uptime, 16 checks
Aug 22 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

bom
946ms
DNS 245ms TCP 1ms TLS 8ms TTFB 568ms
cdg
439ms
DNS 36ms TCP 9ms TLS 16ms TTFB 264ms
dfw
284ms
DNS 13ms TCP 25ms TLS 28ms TTFB 207ms
ewr
327ms
DNS 31ms TCP 1ms TLS 19ms TTFB 316ms
fra
452ms
DNS 117ms TCP 1ms TLS 8ms TTFB 357ms
gru
664ms
DNS 190ms TCP 2ms TLS 8ms TTFB 437ms
iad
279ms
DNS 50ms TCP 1ms TLS 7ms TTFB 247ms
jnb
780ms
DNS 276ms TCP 0ms TLS 63ms TTFB 748ms

What Secureframe does

Secureframe automates security compliance for frameworks such as SOC 2, ISO 27001 and HIPAA. It connects to cloud accounts and internal systems, collects evidence continuously, tracks controls and policies, and runs an agent on employee devices to check disk encryption and screen locks. Companies preparing for or maintaining an audit run their evidence collection through it.

What an outage looks like

The web application fails to load or controls show stale evidence, and device checks stop reporting. Secureframe reports the Secureframe Agent as its own component, so evidence collection from employee laptops can stop while the console looks normal. Trust and Security Questionnaires are separate again, so a customer-facing trust page can fail while internal work continues.

What to do about it

Read status.secureframe.com and match the failing component to what you need. If the Secureframe Agent row is affected, treat the gap as missing evidence rather than a failed control and confirm coverage once it recovers. If Trust or Security Questionnaires is affected, tell your sales team, because a prospect reviewing your trust page will see the failure directly.

Is it down for everyone, or just you?

If this page says Secureframe is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 18 cities across three regions to find out where it breaks.

Test it yourself

Related services

Secureframe outage FAQ

My Secureframe console works but device checks stopped. Is that an outage?
It can be. Secureframe reports the Secureframe Agent as a component separate from the Web Application, so evidence collection from employee laptops can stop while the console loads and looks healthy. Controls will slowly drift out of date with no error shown. Check the Secureframe Agent row before chasing individual employees about their machines.
Does a Secureframe outage affect my audit?
A short incident does not break an audit, but a gap in continuous evidence collection is worth recording. Secureframe collects evidence on a schedule, so an outage during a collection window can leave a hole an auditor may ask about. Note the incident dates from status.secureframe.com so you can explain the gap rather than discovering it later.
Customers cannot open our trust page. Is that us or Secureframe?
Check the Trust row on status.secureframe.com, since it is reported separately from the Web Application. A trust page linked from your own sales material can be unavailable while your compliance console works normally, and the people who notice first are prospects rather than your team. Security Questionnaires is a separate component again.
Is Secureframe down for everyone or just my account?
status.secureframe.com reports the service as a whole rather than per account. If the page is green and only your workspace is affected, look at the specific integration involved, since a cloud connection failing on your side produces stale evidence that looks like a Secureframe problem. The Help Desk is its own component, so support may also be affected.

How we measure this

  • We request Secureframe's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Secureframe publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Secureframe goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 18 cities across three regions, and tell you the moment something breaks.

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