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Is Secureframe Down?

No — Secureframe is up
Secureframe's status page
Operational · no open incidents
FlareWarden checks
Website reachable · 8 of 8 regions · 625 ms

Right now

The verdict is the worse of these two. How we decide

Secureframe's status page

status.secureframe.com · read · checked every 3 minutes

Operational
Secureframe's components, as its status page reports them
ComponentStatus
Marketing WebsiteOperational
Web ApplicationOperational
APIOperational
Help DeskOperational
Secureframe AgentOperational
TrustOperational
Security QuestionnairesOperational

FlareWarden checks

secureframe.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable
Regions up
8 of 8
Response
625 ms
Checked

By region

  • Amsterdam reachable, 497 ms
  • Chicago reachable, 332 ms
  • San Jose reachable, 332 ms
  • Singapore reachable, 936 ms
  • Stockholm reachable, 532 ms
  • Sydney reachable, 1652 ms
  • Tokyo reachable, 481 ms
  • Toronto reachable, 239 ms
Timing by region
Connection timing for each region that loaded the page
RegionDNSTCPTLSTTFB
Amsterdam40 ms5 ms18 ms404 ms
Chicago132 ms1 ms26 ms308 ms
San Jose19 ms2 ms23 ms257 ms
Singapore189 ms3 ms6 ms719 ms
Stockholm45 ms1 ms10 ms308 ms
Sydney7 ms1 ms9 ms1232 ms
Tokyo73 ms1 ms10 ms473 ms
Toronto34 ms18 ms22 ms187 ms
We check that secureframe.com loads, not every feature behind it. Test it yourself

History

Incidents Secureframe reported

Since Oct 22, 15 days · from status.secureframe.com

Incidents
0
Major or critical
0
Median to resolve
—

No incidents reported in this window.

Secureframe website availability

Measured by FlareWarden · secureframe.com

Last 7 days
100%
Last 30 days
100%
Last 90 days
100%
Avg response, 30 days
551ms

Last 30 days

65-day clean streak
Oct 7: 100.00% uptime, 32 checks
Oct 8: 100.00% uptime, 32 checks
Oct 9: 100.00% uptime, 32 checks
Oct 10: 100.00% uptime, 32 checks
Oct 11: 100.00% uptime, 32 checks
Oct 12: 100.00% uptime, 32 checks
Oct 13: 100.00% uptime, 32 checks
Oct 14: 100.00% uptime, 32 checks
Oct 15: 100.00% uptime, 32 checks
Oct 16: 100.00% uptime, 32 checks
Oct 17: 100.00% uptime, 30 checks
Oct 18: 100.00% uptime, 32 checks
Oct 19: 100.00% uptime, 32 checks
Oct 20: 100.00% uptime, 32 checks
Oct 21: 100.00% uptime, 32 checks
Oct 22: 100.00% uptime, 32 checks
Oct 23: 100.00% uptime, 32 checks
Oct 24: 100.00% uptime, 32 checks
Oct 25: 100.00% uptime, 32 checks
Oct 26: 100.00% uptime, 32 checks
Oct 27: 100.00% uptime, 32 checks
Oct 28: 100.00% uptime, 32 checks
Oct 29: 100.00% uptime, 32 checks
Oct 30: 100.00% uptime, 32 checks
Oct 31: 100.00% uptime, 32 checks
Nov 1: 100.00% uptime, 32 checks
Nov 2: 100.00% uptime, 32 checks
Nov 3: 100.00% uptime, 32 checks
Nov 4: 100.00% uptime, 32 checks
Nov 5: 100.00% uptime, 32 checks
Oct 7 Today
No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of secureframe.com from multiple regions every 6 hours. Secureframe's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 65 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What Secureframe does

Secureframe automates security compliance for frameworks such as SOC 2, ISO 27001 and HIPAA. It connects to cloud accounts and internal systems, collects evidence continuously, tracks controls and policies, and runs an agent on employee devices to check disk encryption and screen locks. Companies preparing for or maintaining an audit run their evidence collection through it.

What an outage looks like

The web application fails to load or controls show stale evidence, and device checks stop reporting. Secureframe reports the Secureframe Agent as its own component, so evidence collection from employee laptops can stop while the console looks normal. Trust and Security Questionnaires are separate again, so a customer-facing trust page can fail while internal work continues.

What to do about it

Read status.secureframe.com and match the failing component to what you need. If the Secureframe Agent row is affected, treat the gap as missing evidence rather than a failed control and confirm coverage once it recovers. If Trust or Security Questionnaires is affected, tell your sales team, because a prospect reviewing your trust page will see the failure directly.

Is it down for everyone, or just you?

If this page says Secureframe is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

Secureframe outage FAQ

My Secureframe console works but device checks stopped. Is that an outage?
It can be. Secureframe reports the Secureframe Agent as a component separate from the Web Application, so evidence collection from employee laptops can stop while the console loads and looks healthy. Controls will slowly drift out of date with no error shown. Check the Secureframe Agent row before chasing individual employees about their machines.
Does a Secureframe outage affect my audit?
A short incident does not break an audit, but a gap in continuous evidence collection is worth recording. Secureframe collects evidence on a schedule, so an outage during a collection window can leave a hole an auditor may ask about. Note the incident dates from status.secureframe.com so you can explain the gap rather than discovering it later.
Customers cannot open our trust page. Is that us or Secureframe?
Check the Trust row on status.secureframe.com, since it is reported separately from the Web Application. A trust page linked from your own sales material can be unavailable while your compliance console works normally, and the people who notice first are prospects rather than your team. Security Questionnaires is a separate component again.
Is Secureframe down for everyone or just my account?
status.secureframe.com reports the service as a whole rather than per account. If the page is green and only your workspace is affected, look at the specific integration involved, since a cloud connection failing on your side produces stale evidence that looks like a Secureframe problem. The Help Desk is its own component, so support may also be affected.

How we measure this

  • We request Secureframe's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Secureframe publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Secureframe itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.

Get alerted when Secureframe goes down

We check Secureframe every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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