Is Salesforce Down?

No — Salesforce is up

Salesforce's status page: Not available · we could not read it
FlareWarden checks: Website reachable · 8 of 8 regions · 467 ms

Right now

We could not read Salesforce's status page, so the verdict rests on our checks. Check it yourself How we decide

FlareWarden checks

salesforce.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable

Regions up: 8 of 8
Response: 467 ms
Checked: 1 hour ago

By region

Ashburn reachable, 259 ms
Chicago reachable, 323 ms
Johannesburg reachable, 1251 ms
London reachable, 689 ms
Los Angeles reachable, 278 ms
Singapore reachable, 354 ms
São Paulo reachable, 258 ms
Tokyo reachable, 331 ms

Timing by region

Connection timing for each region that loaded the page
Region	TCP	TLS	TTFB
Ashburn	1 ms	5 ms	177 ms
Chicago	1 ms	4 ms	267 ms
Johannesburg	0 ms	3 ms	1235 ms
London	3 ms	10 ms	663 ms
Los Angeles	2 ms	6 ms	246 ms
Singapore	1 ms	4 ms	337 ms
São Paulo	0 ms	2 ms	245 ms
Tokyo	2 ms	3 ms	324 ms

We check that salesforce.com loads, not every feature behind it. Test it yourself

History

Salesforce website availability

Measured by FlareWarden · salesforce.com

Last 7 days: 100%
Last 30 days: 100%
Last 90 days: 100%
Avg response, 30 days: 876ms

Last 30 days

91-day clean streak

Oct 7 Today

No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of salesforce.com from multiple regions every 6 hours. Salesforce's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 90 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What Salesforce does

Salesforce is a customer relationship management platform used to track accounts, opportunities, cases and marketing activity. Large organisations build heavily customised workflows on top of it, and internal tools frequently read from its API or authenticate against it, so an outage reaches well beyond the sales team.

What an outage looks like

When Salesforce is down, the interface fails to load or hangs on a spinner, reports and dashboards time out, and API calls from integrated systems return errors. Automated flows and scheduled jobs may not fire, and email-to-case can stop creating records. Availability is often degraded for particular instances rather than everywhere at once.

What to do about it

Check status.salesforce.com and find your specific instance, because availability is reported per instance and a global all-clear can coexist with your org being unavailable. Your instance appears in the org URL. Integrations usually retry, but records created during the incident often need reconciling once service returns.

Is it down for everyone, or just you?

If this page says Salesforce is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

Salesforce outage FAQ

How do I find which Salesforce instance I am on?

The instance identifier appears in your org's URL and in Setup under company information. It matters because Salesforce reports availability per instance: the status page can show everything healthy overall while your particular instance is degraded. Checking the headline alone is the most common reason people conclude wrongly that Salesforce is fine.

Is Salesforce down or is my org misconfigured?

If your instance is reported healthy and other users on it are working normally, the problem is more likely a permission, integration or customisation issue than a platform outage. A genuine instance incident affects everyone on it at once, which is usually obvious from colleagues hitting the same failure at the same time.

Do integrations recover on their own after an outage?

Many retry automatically, but not all, and retries can be capped. Records created or updated during the incident are the ones to check, because a failed write that was never retried leaves the two systems disagreeing quietly. Reconciling recent changes is usually more reliable than assuming the integration caught up.

Does a Salesforce outage affect Slack?

Slack is operated as its own platform with its own status page, so a Salesforce instance incident does not automatically take Slack down. Integrations between the two can fail while both platforms remain individually healthy, which is worth checking separately rather than reading either status page as covering both.

How we measure this

We request Salesforce's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where Salesforce publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Salesforce itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. A reading counts for 45 minutes; we read the feed again within minutes of any change to its incidents. The availability figures above are our measurement alone.

Get alerted when Salesforce goes down

We check Salesforce every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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