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Is Salesforce Down?

No — Salesforce is up

Reachable from all 8 checked regions

Average response time: 1433ms

Last checked · checks run every 6 hours

Official status page: https://status.salesforce.com

Salesforce uptime

100%
Last 7 days
100%
Last 30 days
100%
Last 90 days
1006ms
Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 2 days measured so far. A dash means we have no measurement for that window.

30-day history

2-day clean streak
Jun 29: no data
Jun 30: no data
Jul 1: no data
Jul 2: no data
Jul 3: no data
Jul 4: no data
Jul 5: no data
Jul 6: no data
Jul 7: no data
Jul 8: no data
Jul 9: no data
Jul 10: no data
Jul 11: no data
Jul 12: no data
Jul 13: no data
Jul 14: no data
Jul 15: no data
Jul 16: no data
Jul 17: no data
Jul 18: no data
Jul 19: no data
Jul 20: no data
Jul 21: no data
Jul 22: no data
Jul 23: no data
Jul 24: no data
Jul 25: no data
Jul 26: no data
Jul 27: 100.00% uptime, 8 checks
Jul 28: 100.00% uptime, 32 checks
Jun 29 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

dfw
150ms
DNS 0ms TCP 0ms TLS 5ms TTFB 143ms
ewr
189ms
DNS 0ms TCP 1ms TLS 7ms TTFB 126ms
fra
1063ms
DNS 0ms TCP 1ms TLS 6ms TTFB 892ms
gru
571ms
DNS 0ms TCP 1ms TLS 5ms TTFB 534ms
iad
132ms
DNS 0ms TCP 0ms TLS 4ms TTFB 127ms
jnb
3744ms
DNS 0ms TCP 253ms TLS 258ms TTFB 2516ms
lax
109ms
DNS 0ms TCP 0ms TLS 5ms TTFB 100ms
lhr
653ms
DNS 2ms TCP 1ms TLS 11ms TTFB 604ms
nrt
5010ms
DNS 1ms TCP 270ms TLS 279ms TTFB 3743ms

What Salesforce does

Salesforce is a customer relationship management platform used to track accounts, opportunities, cases and marketing activity. Large organisations build heavily customised workflows on top of it, and internal tools frequently read from its API or authenticate against it, so an outage reaches well beyond the sales team.

What an outage looks like

When Salesforce is down, the interface fails to load or hangs on a spinner, reports and dashboards time out, and API calls from integrated systems return errors. Automated flows and scheduled jobs may not fire, and email-to-case can stop creating records. Availability is often degraded for particular instances rather than everywhere at once.

What to do about it

Check status.salesforce.com and find your specific instance, because availability is reported per instance and a global all-clear can coexist with your org being unavailable. Your instance appears in the org URL. Integrations usually retry, but records created during the incident often need reconciling once service returns.

Is it down for everyone, or just you?

If this page says Salesforce is up but it is not loading for you, the problem is between you and them. Run a check against any URL from all 18 regions to find out where it breaks.

Test it yourself

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Salesforce outage FAQ

How do I find which Salesforce instance I am on?
The instance identifier appears in your org's URL and in Setup under company information. It matters because Salesforce reports availability per instance: the status page can show everything healthy overall while your particular instance is degraded. Checking the headline alone is the most common reason people conclude wrongly that Salesforce is fine.
Is Salesforce down or is my org misconfigured?
If your instance is reported healthy and other users on it are working normally, the problem is more likely a permission, integration or customisation issue than a platform outage. A genuine instance incident affects everyone on it at once, which is usually obvious from colleagues hitting the same failure at the same time.
Do integrations recover on their own after an outage?
Many retry automatically, but not all, and retries can be capped. Records created or updated during the incident are the ones to check, because a failed write that was never retried leaves the two systems disagreeing quietly. Reconciling recent changes is usually more reliable than assuming the integration caught up.
Does a Salesforce outage affect Slack?
Slack is operated as its own platform with its own status page, so a Salesforce instance incident does not automatically take Slack down. Integrations between the two can fail while both platforms remain individually healthy, which is worth checking separately rather than reading either status page as covering both.

How we measure this

  • We request Salesforce's public endpoint every 6 hours from Fly.io regions across six continents — 8 of them answered the most recent check.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Salesforce publishes an official status feed we read it too, and let it override us in both directions.

Get alerted when Salesforce goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from the same 18 regions, and tell you the moment something breaks.

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