Is Salesforce Down?

No — Salesforce is up

Reachable from all 8 checked regions

Average response time: 760ms

Last checked 1 hour ago · checks run every 6 hours

Official status page: https://status.salesforce.com

Salesforce uptime

100%

Last 7 days

100%

Last 30 days

100%

Last 90 days

844ms

Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 23 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

23-day clean streak

Jul 20 Today

No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

ams

1851ms

DNS 0ms TCP 99ms TLS 200ms TTFB 1336ms

arn

164ms

DNS 0ms TCP 0ms TLS 4ms TTFB 149ms

bom

160ms

DNS 1ms TCP 2ms TLS 8ms TTFB 141ms

cdg

941ms

DNS 0ms TCP 1ms TLS 10ms TTFB 861ms

dfw

169ms

DNS 1ms TCP 1ms TLS 6ms TTFB 159ms

ewr

264ms

DNS 0ms TCP 1ms TLS 8ms TTFB 254ms

fra

1864ms

DNS 0ms TCP 102ms TLS 107ms TTFB 1352ms

syd

801ms

DNS 0ms TCP 0ms TLS 5ms TTFB 788ms

yyz

667ms

DNS 3ms TCP 24ms TLS 92ms TTFB 548ms

What Salesforce does

Salesforce is a customer relationship management platform used to track accounts, opportunities, cases and marketing activity. Large organisations build heavily customised workflows on top of it, and internal tools frequently read from its API or authenticate against it, so an outage reaches well beyond the sales team.

What an outage looks like

When Salesforce is down, the interface fails to load or hangs on a spinner, reports and dashboards time out, and API calls from integrated systems return errors. Automated flows and scheduled jobs may not fire, and email-to-case can stop creating records. Availability is often degraded for particular instances rather than everywhere at once.

What to do about it

Check status.salesforce.com and find your specific instance, because availability is reported per instance and a global all-clear can coexist with your org being unavailable. Your instance appears in the org URL. Integrations usually retry, but records created during the incident often need reconciling once service returns.

Is it down for everyone, or just you?

If this page says Salesforce is up but it is not loading for you, the problem is between you and them. Run a check against any URL from all 18 regions to find out where it breaks.

Test it yourself

Related services

Salesforce outage FAQ

How do I find which Salesforce instance I am on?

The instance identifier appears in your org's URL and in Setup under company information. It matters because Salesforce reports availability per instance: the status page can show everything healthy overall while your particular instance is degraded. Checking the headline alone is the most common reason people conclude wrongly that Salesforce is fine.

Is Salesforce down or is my org misconfigured?

If your instance is reported healthy and other users on it are working normally, the problem is more likely a permission, integration or customisation issue than a platform outage. A genuine instance incident affects everyone on it at once, which is usually obvious from colleagues hitting the same failure at the same time.

Do integrations recover on their own after an outage?

Many retry automatically, but not all, and retries can be capped. Records created or updated during the incident are the ones to check, because a failed write that was never retried leaves the two systems disagreeing quietly. Reconciling recent changes is usually more reliable than assuming the integration caught up.

Does a Salesforce outage affect Slack?

Slack is operated as its own platform with its own status page, so a Salesforce instance incident does not automatically take Slack down. Integrations between the two can fail while both platforms remain individually healthy, which is worth checking separately rather than reading either status page as covering both.

How we measure this

We request Salesforce's public endpoint every 6 hours from Fly.io regions across six continents — 8 of them answered the most recent check.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where Salesforce publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Salesforce goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from the same 18 regions, and tell you the moment something breaks.

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