Is Rackspace Down?
Reachable from all 8 checked regions
Average response time: 70ms
Last checked · checks run every 6 hours
Official status page: https://status.rackspace.com
Rackspace uptime
Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 21 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.
30-day history
21-day clean streakReachability by region
Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.
What Rackspace does
Rackspace sells managed hosting and multicloud services, including dedicated servers, VMware private cloud, managed AWS and Azure, and a separate email and apps business. Its customers are organisations that outsourced infrastructure operations, so an incident lands on production systems that often have no in-house team standing by to work around it.
What an outage looks like
Hosted applications and sites stop responding, or the control panel loads while the servers behind it do not. Managed VMware environments lose access to Cloud Director and the Rackspace Portal, so you can see the problem but cannot act on it. Email customers find webmail, IMAP and SMTP failing, and that failure is tracked on a different status page from the infrastructure one.
What to do about it
Check status.rackspace.com, which redirects to Rackspace's ServiceNow status page and posts maintenance windows per datacenter, named by facility such as IAD3, ORD1, DFW3 and LON3. Email and Apps has its own page at status.apps.rackspace.com, and an infrastructure incident will not appear there, so check both. Rackspace publishes maintenance in advance, so confirm whether what you are seeing is a planned window before escalating.
Is it down for everyone, or just you?
If this page says Rackspace is up but it is not loading for you, the problem is between you and them. Run a check against any URL from all 18 regions to find out where it breaks.
Related services
Rackspace outage FAQ
Is Rackspace down, or is it only my server?
Why does the status page not mention my email problem?
How do I tell an outage from scheduled maintenance?
Which datacenter am I in, and why does it matter?
How we measure this
- We request Rackspace's public endpoint every 6 hours from Fly.io regions across six continents — 8 of them answered the most recent check.
- A region counts as down only when it gets no usable HTTP response. A
403or429means the origin answered and refused us, which we report as blocked, never as an outage. - A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
- Response times average only the regions that actually served the page, so a timeout never inflates the number.
- Where Rackspace publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.
Get alerted when Rackspace goes down
This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from the same 18 regions, and tell you the moment something breaks.
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