Is Qualtrics Down?

No — Qualtrics is up

Qualtrics's status page: Operational · no open incidents
FlareWarden checks: Website reachable · 8 of 8 regions · 379 ms

Right now

The verdict is the worse of these two. How we decide

Qualtrics's status page

status.qualtrics.com · read 3 minutes ago · checked every 3 minutes

Operational

Qualtrics's components, as its status page reports them
Component	Status
Survey Taking	Operational
Survey Editing	Operational
Email	Operational
SMS (Text)	Operational
Online Panels	Operational
WAI Project Editing	Operational
Session Replay	Operational
Visitor Intercept Display	Operational
Product Documentation	Operational
Live Support	Operational
Endpoint: https://cxstudio.clarabridge.net/dashboard/	Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/	Operational

16 more, all operational · show all 28

All of Qualtrics's components
Component	Status
Surveys
Survey Taking	Operational
Survey Editing	Operational
Distributions
Email	Operational
SMS (Text)	Operational
Online Panels	Operational
Website / App Insights
WAI Project Editing	Operational
Session Replay	Operational
Visitor Intercept Display	Operational
Support
Product Documentation	Operational
Live Support	Operational
Discover Studio
Endpoint: https://cxstudio.clarabridge.net/dashboard/	Operational
EU Endpoint: https://studio.fra1.qualtrics.com/dashboard/	Operational
ANZ Endpoint: https://studio.aus1.qualtrics.io/dashboard/	Operational
FedRAMP Endpoint: https://studio.gov1.qualtrics.com/	Operational
Logins	Operational
Data Processing	Operational
Projects	Operational
Administration	Operational
XM Directory / Contacts	Operational
Dashboards	Operational
Results and Reports	Operational
Workflows	Operational
Tickets	Operational
API / Developer Platform	Operational
Online Reputation Management	Operational
Qualtrics-owned SFTP server	Operational
Stats iQ & Text iQ	Operational
Experience Community	Operational

3 locations All operational

Open their status page

FlareWarden checks

qualtrics.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable

Regions up: 8 of 8
Response: 379 ms
Checked: 4 hours ago

By region

Amsterdam reachable, 1117 ms
Chicago reachable, 114 ms
London reachable, 145 ms
San Jose reachable, 590 ms
Singapore reachable, 209 ms
Sydney reachable, 248 ms
Tokyo reachable, 306 ms
Toronto reachable, 308 ms

Timing by region

Connection timing for each region that loaded the page
Region	DNS	TCP	TLS	TTFB
Amsterdam	202 ms	97 ms	196 ms	693 ms
Chicago	73 ms	2 ms	3 ms	108 ms
London	14 ms	3 ms	8 ms	127 ms
San Jose	140 ms	45 ms	93 ms	371 ms
Singapore	125 ms	1 ms	4 ms	181 ms
Sydney	201 ms	0 ms	3 ms	238 ms
Tokyo	271 ms	1 ms	3 ms	292 ms
Toronto	93 ms	16 ms	34 ms	203 ms

We check that qualtrics.com loads, not every feature behind it. Test it yourself

History

Incidents Qualtrics reported

Since Oct 22, 15 days · from status.qualtrics.com

Incidents: 4
Major or critical: 0
Median to resolve: 3h 11m

EX project issues in the Western US region
minor · Nov 3
lasted 26m
Legacy Results-Report export issues in FedRAMP environment
minor · Nov 3
lasted 1h 7m
Salesforce Integration issues in all regions
minor · Oct 23
lasted 5h 14m
Customer Hub Issues
Unrated · Oct 23
lasted 12h

Qualtrics website availability

Measured by FlareWarden · qualtrics.com

Last 7 days: 100%
Last 30 days: 100%
Last 90 days: 100%
Avg response, 30 days: 436ms

Last 30 days

91-day clean streak

Oct 7 Today

No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of qualtrics.com from multiple regions every 6 hours. Qualtrics's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 90 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What Qualtrics does

Qualtrics runs surveys and experience programmes for companies and universities, covering distribution, response collection, dashboards and workflows. Research studies and customer feedback programmes have fixed fielding windows, so an outage during collection costs responses that cannot be recovered by extending a deadline afterwards.

What an outage looks like

Respondents reach a survey link that fails to load, and abandon rather than retry. Surveys open but responses error on submit, so partial data is recorded without the respondent knowing. Distribution by email or SMS stalls, delaying an entire send. Dashboards and reports load stale, and workflows that create tickets from responses stop firing.

What to do about it

Check status.qualtrics.com, which reports Survey Taking and Survey Editing separately from Distributions, Logins, Dashboards, Workflows and the API, so a broken dashboard does not mean collection has stopped. Pause a scheduled distribution rather than resending it, since a partially delivered send followed by a second one produces duplicate invitations to the same panel.

Is it down for everyone, or just you?

If this page says Qualtrics is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

Qualtrics outage FAQ

Are responses lost if Qualtrics goes down mid-survey?

Responses Qualtrics recorded are stored, and partial responses are usually retained as incomplete rather than discarded. What is genuinely lost is the respondent who hit a failing link and left, because nothing about that attempt is captured. For time-boxed fielding, that silent loss matters more than the responses already in the dataset.

Is Qualtrics down or is my survey link expired?

Surveys can be closed, quota-full or past their end date, and each produces a specific message rather than a failure to load. An outage gives timeouts or error pages instead. Check status.qualtrics.com and then the survey's own status in the control panel before assuming the platform is at fault, since expiry is far more common.

Should I resend a distribution that failed partway?

Not without checking what was delivered. Distributions is a separate component, and a send interrupted by an incident may have reached part of the list. Resending the whole list then invites some people twice, which damages response rates and looks careless to a panel. Review the distribution history first, then send only to the remainder.

Why do dashboards show old data after an outage?

Data Processing and Dashboards are tracked separately from survey taking, so responses can be arriving correctly while the reporting layer lags. After an incident the backlog usually clears on its own within a while. Treat a stale dashboard as a reporting delay rather than as evidence that responses were lost, and re-check before raising an alarm.

Do Qualtrics workflows run for responses collected during an incident?

Workflows is its own component, and actions triggered while it was degraded may not fire retroactively. A response that should have created a support ticket or an alert can land in the data without the follow-up ever happening. After an incident, reviewing the affected window manually is the only reliable way to catch those.

How we measure this

We request Qualtrics's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where Qualtrics publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Qualtrics itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.

Get alerted when Qualtrics goes down

We check Qualtrics every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

Start Free Monitoring

Free plan available No credit card required