- Service Status
- /
- Proton Mail

Is Proton Mail Down?
- Proton Mail's status page
- Operational · no open incidents
- FlareWarden checks
- Website reachable · 8 of 8 regions · 690 ms
Right now
The verdict is the worse of these two. How we decide
Proton Mail's status page
status.proton.me · read · checked every 3 minutes
| Component | Status |
|---|---|
| Web Application | Operational |
| Incoming Mail | Operational |
| Outgoing Mail | Operational |
| Bridge | Operational |
| Mobile Apps | Operational |
| Push Notifications | Operational |
| Desktop Apps | Operational |
| Free servers | Operational |
| Regular Servers | Operational |
| Secure Core Servers | Operational |
| Streaming | Operational |
| Mobile and Desktop Apps | Operational |
15 more, all operational · show all 27
| Component | Status |
|---|---|
| Proton Mail | |
| Web Application | Operational |
| Incoming Mail | Operational |
| Outgoing Mail | Operational |
| Bridge | Operational |
| Mobile Apps | Operational |
| Push Notifications | Operational |
| Desktop Apps | Operational |
| Proton VPN | |
| Free servers | Operational |
| Regular Servers | Operational |
| Secure Core Servers | Operational |
| Streaming | Operational |
| Mobile and Desktop Apps | Operational |
| Browser Extensions | Operational |
| protonvpn.com Website | Operational |
| Proton Calendar | |
| Mobile Apps | Operational |
| Web Application | Operational |
| Proton Drive | |
| Web Application | Operational |
| Mobile and Desktop Apps | Operational |
| Proton Docs | Operational |
| Proton Pass | |
| Mobile Apps | Operational |
| Browser Extensions | Operational |
| Proton Meet | |
| Web Application | Operational |
| Mobile and Desktop Apps | Operational |
| SimpleLogin | Operational |
| proton.me Website | Operational |
| Proton Wallet | Operational |
| Lumo by Proton | Operational |
FlareWarden checks
mail.proton.me from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours
- Regions up
- 8 of 8
- Response
- 690 ms
- Checked
By region
- Ashburn reachable, 520 ms
- Frankfurt reachable, 226 ms
- Johannesburg reachable, 1002 ms
- London reachable, 139 ms
- Los Angeles reachable, 782 ms
- Newark reachable, 538 ms
- São Paulo reachable, 1160 ms
- Tokyo reachable, 1153 ms
Timing by region
| Region | DNS | TCP | TLS | TTFB |
|---|---|---|---|---|
| Ashburn | 244 ms | 87 ms | 92 ms | 514 ms |
| Frankfurt | 153 ms | 20 ms | 28 ms | 224 ms |
| Johannesburg | 465 ms | 171 ms | 178 ms | 990 ms |
| London | 72 ms | 18 ms | 26 ms | 138 ms |
| Los Angeles | 314 ms | 147 ms | 159 ms | 782 ms |
| Newark | 207 ms | 105 ms | 112 ms | 531 ms |
| São Paulo | 520 ms | 205 ms | 213 ms | 1146 ms |
| Tokyo | 418 ms | 253 ms | 236 ms | 1152 ms |
History
Incidents Proton Mail reported
Since Oct 22, 15 days · from status.proton.me
- Incidents
- 1
- Major or critical
- 0
- Median to resolve
- 54m
- lasted 54m
Partial outage on Proton VPN servers
Unrated ·
Proton Mail website availability
Measured by FlareWarden · mail.proton.me
- Last 7 days
- 100%
- Last 30 days
- 100%
- Last 90 days
- 100%
- Avg response, 30 days
- 644ms
Last 30 days
91-day clean streakMeasured by FlareWarden's own checks of mail.proton.me from multiple regions every 6 hours. Proton Mail's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 90 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.
What Proton Mail does
Proton Mail is an encrypted email service from Proton, sold alongside a VPN, calendar, drive and password manager under one account. People choose it to keep mail out of advertising systems, and often use it as a primary address, so an outage cuts off correspondence rather than a secondary inbox.
What an outage looks like
The web application fails to load or hangs after the decryption step, which looks like a stalled login. Incoming mail stops arriving without any bounce being visible to you. Outgoing messages sit in the outbox and fail to send. Proton Bridge disconnects, so desktop clients such as Thunderbird or Outlook report authentication errors against a local account.
What to do about it
Check status.proton.me, which reports Proton Mail, VPN, Calendar, Drive, Pass and SimpleLogin separately, and splits Mail into web, incoming mail, outgoing mail, Bridge, mobile and desktop apps. Incoming mail is queued by sending servers and generally delivers after recovery rather than bouncing, so avoid asking senders to resend during the incident.
Is it down for everyone, or just you?
If this page says Proton Mail is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.
Related services
Proton Mail outage FAQ
Will I lose emails sent to me during a Proton outage?
Is Proton Mail down or is Bridge the problem?
Does a Proton outage affect Proton VPN too?
Can I still read old messages when Proton Mail is down?
Are my messages exposed during a Proton outage?
How we measure this
- We request Proton Mail's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
- A region counts as down only when it gets no usable HTTP response. A
403or429means the origin answered and refused us, which we report as blocked, never as an outage. - A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
- Response times average only the regions that actually served the page, so a timeout never inflates the number.
- Where Proton Mail publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Proton Mail itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.
Get alerted when Proton Mail goes down
We check Proton Mail every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.
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