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Is Proton Mail Down?

No — Proton Mail is up
Proton Mail's status page
Operational · no open incidents
FlareWarden checks
Website reachable · 8 of 8 regions · 690 ms

Right now

The verdict is the worse of these two. How we decide

Proton Mail's status page

status.proton.me · read · checked every 3 minutes

Operational
Proton Mail's components, as its status page reports them
ComponentStatus
Web ApplicationOperational
Incoming MailOperational
Outgoing MailOperational
BridgeOperational
Mobile AppsOperational
Push NotificationsOperational
Desktop AppsOperational
Free serversOperational
Regular ServersOperational
Secure Core ServersOperational
StreamingOperational
Mobile and Desktop AppsOperational
15 more, all operational · show all 27
All of Proton Mail's components
ComponentStatus
Proton Mail
Web ApplicationOperational
Incoming MailOperational
Outgoing MailOperational
BridgeOperational
Mobile AppsOperational
Push NotificationsOperational
Desktop AppsOperational
Proton VPN
Free serversOperational
Regular ServersOperational
Secure Core ServersOperational
StreamingOperational
Mobile and Desktop AppsOperational
Browser ExtensionsOperational
protonvpn.com WebsiteOperational
Proton Calendar
Mobile AppsOperational
Web ApplicationOperational
Proton Drive
Web ApplicationOperational
Mobile and Desktop AppsOperational
Proton DocsOperational
Proton Pass
Mobile AppsOperational
Browser ExtensionsOperational
Proton Meet
Web ApplicationOperational
Mobile and Desktop AppsOperational
SimpleLoginOperational
proton.me WebsiteOperational
Proton WalletOperational
Lumo by ProtonOperational

FlareWarden checks

mail.proton.me from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable
Regions up
8 of 8
Response
690 ms
Checked

By region

  • Ashburn reachable, 520 ms
  • Frankfurt reachable, 226 ms
  • Johannesburg reachable, 1002 ms
  • London reachable, 139 ms
  • Los Angeles reachable, 782 ms
  • Newark reachable, 538 ms
  • São Paulo reachable, 1160 ms
  • Tokyo reachable, 1153 ms
Timing by region
Connection timing for each region that loaded the page
RegionDNSTCPTLSTTFB
Ashburn244 ms87 ms92 ms514 ms
Frankfurt153 ms20 ms28 ms224 ms
Johannesburg465 ms171 ms178 ms990 ms
London72 ms18 ms26 ms138 ms
Los Angeles314 ms147 ms159 ms782 ms
Newark207 ms105 ms112 ms531 ms
São Paulo520 ms205 ms213 ms1146 ms
Tokyo418 ms253 ms236 ms1152 ms
We check that mail.proton.me loads, not every feature behind it. Test it yourself

History

Incidents Proton Mail reported

Since Oct 22, 15 days · from status.proton.me

Incidents
1
Major or critical
0
Median to resolve
54m
  1. lasted 54m

Proton Mail website availability

Measured by FlareWarden · mail.proton.me

Last 7 days
100%
Last 30 days
100%
Last 90 days
100%
Avg response, 30 days
644ms

Last 30 days

91-day clean streak
Oct 7: 100.00% uptime, 32 checks
Oct 8: 100.00% uptime, 32 checks
Oct 9: 100.00% uptime, 32 checks
Oct 10: 100.00% uptime, 32 checks
Oct 11: 100.00% uptime, 32 checks
Oct 12: 100.00% uptime, 32 checks
Oct 13: 100.00% uptime, 32 checks
Oct 14: 100.00% uptime, 32 checks
Oct 15: 100.00% uptime, 32 checks
Oct 16: 100.00% uptime, 31 checks
Oct 17: 100.00% uptime, 32 checks
Oct 18: 100.00% uptime, 32 checks
Oct 19: 100.00% uptime, 32 checks
Oct 20: 100.00% uptime, 32 checks
Oct 21: 100.00% uptime, 32 checks
Oct 22: 100.00% uptime, 32 checks
Oct 23: 100.00% uptime, 32 checks
Oct 24: 100.00% uptime, 32 checks
Oct 25: 100.00% uptime, 32 checks
Oct 26: 100.00% uptime, 32 checks
Oct 27: 100.00% uptime, 32 checks
Oct 28: 100.00% uptime, 32 checks
Oct 29: 100.00% uptime, 32 checks
Oct 30: 100.00% uptime, 32 checks
Oct 31: 100.00% uptime, 31 checks
Nov 1: 100.00% uptime, 32 checks
Nov 2: 100.00% uptime, 32 checks
Nov 3: 100.00% uptime, 32 checks
Nov 4: 100.00% uptime, 32 checks
Nov 5: 100.00% uptime, 32 checks
Oct 7 Today
No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of mail.proton.me from multiple regions every 6 hours. Proton Mail's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 90 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What Proton Mail does

Proton Mail is an encrypted email service from Proton, sold alongside a VPN, calendar, drive and password manager under one account. People choose it to keep mail out of advertising systems, and often use it as a primary address, so an outage cuts off correspondence rather than a secondary inbox.

What an outage looks like

The web application fails to load or hangs after the decryption step, which looks like a stalled login. Incoming mail stops arriving without any bounce being visible to you. Outgoing messages sit in the outbox and fail to send. Proton Bridge disconnects, so desktop clients such as Thunderbird or Outlook report authentication errors against a local account.

What to do about it

Check status.proton.me, which reports Proton Mail, VPN, Calendar, Drive, Pass and SimpleLogin separately, and splits Mail into web, incoming mail, outgoing mail, Bridge, mobile and desktop apps. Incoming mail is queued by sending servers and generally delivers after recovery rather than bouncing, so avoid asking senders to resend during the incident.

Is it down for everyone, or just you?

If this page says Proton Mail is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

Proton Mail outage FAQ

Will I lose emails sent to me during a Proton outage?
Almost never. Sending mail servers retry delivery for an extended period when a destination is unreachable, so messages queue on their side and arrive once Proton recovers. Asking people to resend usually produces duplicates rather than rescuing anything. A genuine bounce, which would be visible to the sender, is the only case worth acting on.
Is Proton Mail down or is Bridge the problem?
Bridge is listed as its own component under Proton Mail. If webmail loads but Thunderbird or Outlook cannot authenticate, Bridge is the more likely cause, and restarting it locally often resolves it once the service is healthy. Check both the Bridge component and the web application before troubleshooting your desktop client's settings.
Does a Proton outage affect Proton VPN too?
Not necessarily. Proton reports Mail, VPN, Calendar, Drive and Pass as separate services, and each fails independently. A VPN incident can leave mail untouched, and the reverse is common. Since they share one account, people often assume a single outage; the status page is explicit about which service is actually affected.
Can I still read old messages when Proton Mail is down?
Only through a client that already holds them. Mail is stored encrypted on Proton's servers, so the web application cannot show anything while the service is unreachable. Desktop or mobile clients synced through Bridge or the apps may retain a local cache. That cache is the practical difference between reading old mail and waiting.
Are my messages exposed during a Proton outage?
No. Messages are encrypted at rest and an availability incident means servers are unreachable rather than that data is accessible. The encryption model does not change because of an outage. The effect is entirely on availability: you cannot read, send or sync while the affected component is down.

How we measure this

  • We request Proton Mail's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Proton Mail publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Proton Mail itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.

Get alerted when Proton Mail goes down

We check Proton Mail every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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