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Is Planday Down?

No — Planday is up
Planday's status page
Operational · no open incidents
FlareWarden checks
Website reachable · 8 of 8 regions · 225 ms

Right now

The verdict is the worse of these two. How we decide

Planday's status page

status.planday.com · read · checked every 3 minutes

Operational
Planday's components, as its status page reports them
ComponentStatus
WebOperational
Punch ClockOperational
Mobile App - iOSOperational
Mobile App - AndroidOperational
Mobile Kiosk AppOperational
Open APIOperational
Help ChatOperational

FlareWarden checks

planday.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable
Regions up
8 of 8
Response
225 ms
Checked

By region

  • Amsterdam reachable, 152 ms
  • Dallas reachable, 230 ms
  • Newark reachable, 143 ms
  • Paris reachable, 179 ms
  • San Jose reachable, 374 ms
  • Stockholm reachable, 169 ms
  • Sydney reachable, 314 ms
  • Toronto reachable, 245 ms
Timing by region
Connection timing for each region that loaded the page
RegionDNSTCPTLSTTFB
Amsterdam51 ms4 ms17 ms123 ms
Dallas46 ms0 ms59 ms180 ms
Newark56 ms2 ms20 ms128 ms
Paris55 ms9 ms17 ms138 ms
San Jose253 ms2 ms12 ms355 ms
Stockholm99 ms1 ms9 ms161 ms
Sydney229 ms1 ms7 ms304 ms
Toronto63 ms11 ms28 ms166 ms
We check that planday.com loads, not every feature behind it. Test it yourself

History

Incidents Planday reported

Since Oct 30, 7 days · from status.planday.com

Incidents
2
Major or critical
1
Median to resolve
1h
  1. Degraded Performance

    minor ·

    lasted 1h 21m
  2. Service Disruption

    major ·

    lasted 39m

Planday website availability

Measured by FlareWarden · planday.com

Last 7 days
100%
Last 30 days
100%
Last 90 days
100%
Avg response, 30 days
267ms

Last 30 days

7-day clean streak
Oct 7: no data
Oct 8: no data
Oct 9: no data
Oct 10: no data
Oct 11: no data
Oct 12: no data
Oct 13: no data
Oct 14: no data
Oct 15: no data
Oct 16: no data
Oct 17: no data
Oct 18: no data
Oct 19: no data
Oct 20: no data
Oct 21: no data
Oct 22: no data
Oct 23: no data
Oct 24: no data
Oct 25: no data
Oct 26: no data
Oct 27: no data
Oct 28: no data
Oct 29: no data
Oct 30: 100.00% uptime, 8 checks
Oct 31: 100.00% uptime, 32 checks
Nov 1: 100.00% uptime, 32 checks
Nov 2: 100.00% uptime, 32 checks
Nov 3: 100.00% uptime, 32 checks
Nov 4: 100.00% uptime, 32 checks
Nov 5: 100.00% uptime, 32 checks
Oct 7 Today
No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of planday.com from multiple regions every 6 hours. Planday's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 7 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What Planday does

Planday is workforce management software for shift-based businesses such as restaurants, hotels, shops and care homes. Managers build rotas, track hours and prepare payroll reports from the web portal, while staff check shifts, read messages and clock in through the mobile apps, the punch clock or a kiosk app. An outage means staff cannot see shifts or clock in.

What an outage looks like

Web portals fail to load or show blank screens, as on August 10, 2026, and staff cannot clock in on the punch clock. On October 30, 2026 some users could not reach the web portals between 01:00 and 02:00 CET. Sign-in can fail when MFA texts do not arrive (March 2, 2026), and pages such as payroll export can slow down on their own.

What to do about it

Check status.planday.com, linked as Product status under Support in the planday.com menu and in the help center footer. It lists the web app, punch clock, iOS, Android and kiosk apps, the Open API and Help chat separately. Note clock-in and clock-out times by hand while the punch clock is down, then correct timesheets afterwards before running payroll.

Is it down for everyone, or just you?

If this page says Planday is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

Planday outage FAQ

Is Planday down for everyone or just me?
Compare the checks on this page with status.planday.com. Planday often scopes incidents to some users or accounts, such as login and punch clock problems mainly in the UK on October 17, 2025, so a green status page does not rule out a problem on your account. If only you are affected, try another browser or the mobile app before contacting support.
Can staff still clock in when the Planday web portal is down?
Sometimes. Planday lists the punch clock, the mobile apps and the kiosk app as separate components, and they can recover at different times. During a third-party provider outage on October 29, 2025, Planday restored the app and Open API first, then the kiosk app, then punchclock.planday.com, and the web platform last, with some error messages for a while after.
Why am I not getting my Planday MFA code?
Check status.planday.com for an MFA or messaging incident. On March 2, 2026 some users did not receive MFA codes by SMS for about an hour, which blocked sign-in on the web and mobile apps; Planday said all affected messages were then sent. Email delivery has also been delayed by a provider issue, as on June 23, 2026.
What happened in the October 30, 2026 Planday outage?
From 01:00 to 02:00 CET on October 30, 2026, some users were unable to reach the Planday web portals, and Planday posted the incident afterwards as resolved. A similar short outage on July 13, 2026 lasted from 13:03 to 13:21 CEST, which Planday put down to a configuration change that had an adverse effect.
Is the Planday Help Center down?
Help chat and the Help Center run on a third-party provider and have failed while the product worked. In January 2026 help.planday.com was intermittently unavailable for several days, and Planday said every Help Center article could still be reached through Help chat inside Planday. On November 19, 2025 help chat, email and the help centre were all unavailable for about two hours.

How we measure this

  • We request Planday's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Planday publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Planday itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.

Get alerted when Planday goes down

We check Planday every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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