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Is Pipl Down?

No — Pipl is up

Reachable from all 8 checked regions

Average response time: 1037ms

Last checked · checks run every 6 hours

Official status page: https://status.pipl.com

Components the vendor reports as affected: Pipl Trust API Under Maintenance Pipl Trust Insights Under Maintenance Pipl Search API Under Maintenance Pipl Search Insights Under Maintenance Pipl Account Management Under Maintenance

A component listed here does not necessarily mean a full outage — large providers routinely report maintenance on individual locations. It only affects the verdict above when the vendor marks it major or critical and our own checks also saw Pipl fail from enough regions to rule out probe noise.

Pipl uptime

100%
Last 7 days
100%
Last 30 days
100%
Last 90 days
880ms
Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 9 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

9-day clean streak
Aug 22: no data
Aug 23: no data
Aug 24: no data
Aug 25: no data
Aug 26: no data
Aug 27: no data
Aug 28: no data
Aug 29: no data
Aug 30: no data
Aug 31: no data
Sep 1: no data
Sep 2: no data
Sep 3: no data
Sep 4: no data
Sep 5: no data
Sep 6: no data
Sep 7: no data
Sep 8: no data
Sep 9: no data
Sep 10: no data
Sep 11: no data
Sep 12: 100.00% uptime, 8 checks
Sep 13: 100.00% uptime, 24 checks
Sep 14: 100.00% uptime, 32 checks
Sep 15: 100.00% uptime, 32 checks
Sep 16: 100.00% uptime, 32 checks
Sep 17: 100.00% uptime, 32 checks
Sep 18: 100.00% uptime, 32 checks
Sep 19: 100.00% uptime, 32 checks
Sep 20: 100.00% uptime, 16 checks
Aug 22 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

jnb
1679ms
DNS 202ms TCP 225ms TLS 228ms TTFB 1004ms
lax
642ms
DNS 212ms TCP 36ms TLS 75ms TTFB 503ms
lhr
1327ms
DNS 34ms TCP 151ms TLS 306ms TTFB 833ms
nrt
1225ms
DNS 114ms TCP 138ms TLS 279ms TTFB 787ms
ord
444ms
DNS 64ms TCP 16ms TLS 22ms TTFB 236ms
sin
1333ms
DNS 154ms TCP 163ms TLS 170ms TTFB 840ms
sjc
569ms
DNS 314ms TCP 11ms TLS 14ms TTFB 460ms
syd
1080ms
DNS 134ms TCP 156ms TLS 160ms TTFB 740ms

What Pipl does

Pipl resolves identity data, returning information linked to an email address, phone number or name. Its Trust products score the risk attached to an identity and are called during signup or checkout to flag fraud; its Search products are used by investigators, fraud teams and due-diligence workflows. Both are reached through APIs, so Pipl usually sits inside another company's product rather than in front of a user.

What an outage looks like

API calls to Pipl time out or return errors, and because Pipl is normally called from another service, the failure surfaces there: signups hang at the verification step, checkout risk checks stall, or a fraud review queue stops receiving enrichment. Whether users are blocked or waved through depends on how the calling application handles a failed lookup. The Pipl dashboard itself may be unreachable.

What to do about it

Read status.pipl.com, which reports Pipl Trust API, Trust Insights, Search API, Search Insights and Account Management as separate components, and check the scheduled maintenance list before treating a failure as an incident, because Pipl posts recurring maintenance windows. Then check your own side: decide deliberately whether a failed identity lookup should block a signup or let it through, because that choice is yours and not Pipl's.

Is it down for everyone, or just you?

If this page says Pipl is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 18 cities across three regions to find out where it breaks.

Test it yourself

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Pipl outage FAQ

Pipl is down. Should my signups fail or go through?
That is your application's decision, not Pipl's, and it is worth making before an incident rather than during one. A risk check that fails closed blocks legitimate customers for the length of the outage; one that fails open admits whatever the check would have caught. A common middle path is to admit the signup and queue it for review once Pipl returns, so neither the customer nor the check is simply discarded.
Is the Trust API down if Search is down?
Not necessarily. Pipl lists Trust API, Trust Insights, Search API, Search Insights and Account Management as five separate components, and Trust and Search are different product lines. An incident can take one while the other answers normally. Check the specific row for the endpoint your integration calls, rather than reading the headline state at the top of the page.
How do I tell a Pipl outage from a problem in my own integration?
Check the status page components first, then your own request. Expired credentials, a rate limit and an exhausted quota all produce failed calls that look like an outage from inside your application, and Account Management is a separate component from the APIs, so billing or key management can be unavailable while the APIs answer. The regional measurements on this page show whether Pipl responded to our probes.
Is this maintenance or an incident?
Check the scheduled maintenance list on status.pipl.com before assuming. Pipl posts maintenance windows regularly, with three scheduled across September 2026 covering cloud infrastructure, Pipl services and security patches, and a failure inside a posted window is expected work rather than an unplanned outage. It matters because the two have different timelines: maintenance has a published end, an incident does not.
Will my queries run once Pipl comes back?
Only if your own code retries them. Pipl is a request-and-response API rather than a queue, so a call that failed during an outage is not held anywhere on Pipl's side waiting to be replayed. Anything that must not be lost needs a retry with backoff in your integration, or a record of which lookups were skipped so they can be run again afterwards.

How we measure this

  • We request Pipl's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Pipl publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Pipl goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 18 cities across three regions, and tell you the moment something breaks.

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