Is Philo Down?
- Philo's status page
- Operational · no open incidents
- FlareWarden checks
- Website reachable · 8 of 8 regions · 1198 ms
Right now
The verdict is the worse of these two. How we decide
Philo's status page
status.philo.com · read · checked every 3 minutes
| Component | Status |
|---|---|
| Video | Operational |
| Sign Up | Operational |
| Sign In | Operational |
| Apps | Operational |
| help.philo.com | Operational |
| Support (chat and phone) | Operational |
FlareWarden checks
philo.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours
- Regions up
- 8 of 8
- Response
- 1198 ms
- Checked
By region
- Ashburn reachable, 217 ms
- Chicago reachable, 225 ms
- Johannesburg reachable, 2382 ms
- London reachable, 912 ms
- Los Angeles reachable, 643 ms
- Singapore reachable, 2189 ms
- São Paulo reachable, 1383 ms
- Tokyo reachable, 1638 ms
Timing by region
| Region | DNS | TCP | TLS | TTFB |
|---|---|---|---|---|
| Ashburn | 74 ms | 11 ms | 25 ms | 169 ms |
| Chicago | 124 ms | 8 ms | 18 ms | 184 ms |
| Johannesburg | 237 ms | 234 ms | 470 ms | 1444 ms |
| London | 41 ms | 92 ms | 190 ms | 542 ms |
| Los Angeles | 142 ms | 51 ms | 105 ms | 437 ms |
| Singapore | 180 ms | 220 ms | 441 ms | 1309 ms |
| São Paulo | 144 ms | 133 ms | 268 ms | 848 ms |
| Tokyo | 119 ms | 164 ms | 330 ms | 981 ms |
History
Incidents Philo reported
Since Oct 27, 10 days · from status.philo.com
- Incidents
- 1
- Major or critical
- 0
- Median to resolve
- 3h 11m
- lasted 3h 11m
Unrated ·
Philo website availability
Measured by FlareWarden · philo.com
- Last 7 days
- 100%
- Last 30 days
- 100%
- Last 90 days
- 100%
- Avg response, 30 days
- 1049ms
Last 30 days
50-day clean streakMeasured by FlareWarden's own checks of philo.com from multiple regions every 6 hours. Philo's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 50 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.
What Philo does
Philo is a subscription streaming service that offers live TV channels plus on-demand shows and movies, watched through its own apps on smart TVs, streaming devices, phones and the web. It is aimed at people who want cable-style entertainment channels without a cable contract, so an outage usually shows up as a blank or frozen screen during the evening.
What an outage looks like
Video fails to start, buffers endlessly or freezes mid-show while the app menus still load. Sign-in fails or new sign-ups cannot complete. The app crashes or will not open on one type of device. Help pages or chat and phone support are unreachable. Problems can be limited to one platform, such as a streaming stick model, while everything else works.
What to do about it
Check status.philo.com, which reports Video, Sign Up, Sign In, Apps, help.philo.com and Support (chat and phone) separately and has a Report an issue link. Read the incident text for your device, because Philo posts device-specific problems there: on September 15, 2026 it reported video freezing on certain Roku models. If only one device is affected, try another device or the web.
Is it down for everyone, or just you?
If this page says Philo is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.
Related services
Philo outage FAQ
Is Philo down or is it my device?
Why does the Philo app open but video will not play?
I cannot sign in to Philo. Is it down?
How do I report a Philo problem?
Is Philo down for everyone or just me?
How we measure this
- We request Philo's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
- A region counts as down only when it gets no usable HTTP response. A
403or429means the origin answered and refused us, which we report as blocked, never as an outage. - A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
- Response times average only the regions that actually served the page, so a timeout never inflates the number.
- Where Philo publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Philo itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.
Get alerted when Philo goes down
We check Philo every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.
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