Is PagerDuty Down?

Alerts sent to PagerDuty during an outage may be queued depending on the nature of the incident. However, you should not rely on this during a full outage. Events sent via the Events API may be buffered, but there is no guarantee of delivery order or timing once service is restored.

This is the classic bootstrapping problem. Use FlareWarden to monitor PagerDuty itself and configure a non-PagerDuty notification method (like direct email or SMS) for PagerDuty alerts. Many teams maintain a backup alerting channel specifically for this scenario.

The on-call schedule itself is stored in PagerDuty and isn't lost during outages. However, the schedule cannot be enforced if PagerDuty can't deliver notifications. Make sure your team knows who is on-call through a shared calendar or backup schedule posted in your team wiki.

PagerDuty's status page at status.pagerduty.com provides an API and RSS feed you can subscribe to. You can also use an external monitoring tool like FlareWarden to ping PagerDuty's endpoints directly, giving you independent verification of their availability.