- Service Status
- /
- Quo (formerly OpenPhone)

Is Quo (formerly OpenPhone) Down?
- Quo (formerly OpenPhone)'s status page
- Operational · no open incidents
- FlareWarden checks
- Website reachable · 8 of 8 regions · 174 ms
Right now
The verdict is the worse of these two. How we decide
Quo (formerly OpenPhone)'s status page
status.quo.com · read · checked every 3 minutes
| Component | Status |
|---|---|
| Calling | Operational |
| Voicemail | Operational |
| Text Messaging | Operational |
| Sona (AI agent) | Operational |
| IOS App | Operational |
| Android App | Operational |
| Web App | Operational |
| Mac App | Operational |
| Windows App | Operational |
| Infrastructure | Operational |
| Quo API | Operational |
| Integrations | Operational |
2 more, all operational · show all 14
| Component | Status |
|---|---|
| Calling | Operational |
| Voicemail | Operational |
| Text Messaging | Operational |
| Sona (AI agent) | Operational |
| IOS App | Operational |
| Android App | Operational |
| Web App | Operational |
| Mac App | Operational |
| Windows App | Operational |
| Infrastructure | Operational |
| Quo API | Operational |
| Integrations | Operational |
| Website | Operational |
| Support | Operational |
FlareWarden checks
quo.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours
- Regions up
- 8 of 8
- Response
- 174 ms
- Checked
By region
- Ashburn reachable, 112 ms
- Dallas reachable, 146 ms
- Frankfurt reachable, 120 ms
- Johannesburg reachable, 250 ms
- Newark reachable, 100 ms
- Paris reachable, 132 ms
- Stockholm reachable, 427 ms
- São Paulo reachable, 110 ms
Timing by region
| Region | DNS | TCP | TLS | TTFB |
|---|---|---|---|---|
| Ashburn | 37 ms | 1 ms | 7 ms | 103 ms |
| Dallas | 82 ms | 2 ms | 9 ms | 135 ms |
| Frankfurt | 41 ms | 2 ms | 9 ms | 112 ms |
| Johannesburg | 189 ms | 1 ms | 7 ms | 242 ms |
| Newark | 37 ms | 2 ms | 9 ms | 90 ms |
| Paris | 33 ms | 2 ms | 9 ms | 123 ms |
| Stockholm | 372 ms | 1 ms | 6 ms | 419 ms |
| São Paulo | 14 ms | 2 ms | 10 ms | 101 ms |
History
Incidents Quo (formerly OpenPhone) reported
Since Oct 23, 20 days · from status.quo.com
- Incidents
- 3
- Major or critical
- 2
- Median to resolve
- 1h 56m
- lasted 50m
- lasted 1h 56m
major ·
- lasted 10d 20h
Delayed contact and task updates
Unrated ·
Quo (formerly OpenPhone) website availability
Measured by FlareWarden · quo.com
- Last 7 days
- 100%
- Last 30 days
- 100%
- Last 90 days
- 100%
- Avg response, 30 days
- 172ms
Last 30 days
20-day clean streakMeasured by FlareWarden's own checks of quo.com from multiple regions every 6 hours. Quo (formerly OpenPhone)'s status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 20 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.
What Quo (formerly OpenPhone) does
Quo, called OpenPhone until it rebranded in September 2025, is a business phone system for small businesses. It puts calls, texts and contacts for shared business numbers in one workspace across iOS, Android, web, Mac and Windows apps. Sona, its AI agent, can answer callers through call flows, and an API, webhooks and integrations such as HubSpot, Salesforce and Slack push call and message data into other tools.
What an outage looks like
Calls fail in both directions: inbound and outbound calling went down for about 53 minutes on October 1, 2026 and for over three hours on July 27, 2026. Other incidents are narrower, such as texts failing to send on September 1, notifications for messages and calls arriving late on October 14, or a rise in calling errors for some APAC numbers on October 17, traced to a regional provider.
What to do about it
Check status.quo.com (the old status.openphone.com address redirects there) and find the component that matches: Calling, Text Messaging, Sona, each app, the API or Integrations. If only one device fails, switch between WiFi and cellular data and turn off any VPN. Webhooks that fail are retried for up to 3 days, so you need not resend them. Contact support through support.quo.com.
Is it down for everyone, or just you?
If this page says Quo (formerly OpenPhone) is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.
Related services
Quo (formerly OpenPhone) outage FAQ
Is OpenPhone the same as Quo?
Will my webhooks be lost during a Quo outage?
Why do my calls fail on one device but not another?
What does Sent or Undelivered mean on a Quo text?
What does the check on this page measure?
How we measure this
- We request Quo (formerly OpenPhone)'s public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
- A region counts as down only when it gets no usable HTTP response. A
403or429means the origin answered and refused us, which we report as blocked, never as an outage. - A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
- Response times average only the regions that actually served the page, so a timeout never inflates the number.
- Where Quo (formerly OpenPhone) publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Quo (formerly OpenPhone) itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.
Get alerted when Quo (formerly OpenPhone) goes down
We check Quo (formerly OpenPhone) every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.
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