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Is Quo (formerly OpenPhone) Down?

No — Quo (formerly OpenPhone) is up
Quo (formerly OpenPhone)'s status page
Operational · no open incidents
FlareWarden checks
Website reachable · 8 of 8 regions · 174 ms

Right now

The verdict is the worse of these two. How we decide

Quo (formerly OpenPhone)'s status page

status.quo.com · read · checked every 3 minutes

Operational
Quo (formerly OpenPhone)'s components, as its status page reports them
ComponentStatus
CallingOperational
VoicemailOperational
Text MessagingOperational
Sona (AI agent)Operational
IOS AppOperational
Android AppOperational
Web AppOperational
Mac AppOperational
Windows AppOperational
InfrastructureOperational
Quo APIOperational
IntegrationsOperational
2 more, all operational · show all 14
All of Quo (formerly OpenPhone)'s components
ComponentStatus
CallingOperational
VoicemailOperational
Text MessagingOperational
Sona (AI agent)Operational
IOS AppOperational
Android AppOperational
Web AppOperational
Mac AppOperational
Windows AppOperational
InfrastructureOperational
Quo APIOperational
IntegrationsOperational
WebsiteOperational
SupportOperational

FlareWarden checks

quo.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable
Regions up
8 of 8
Response
174 ms
Checked

By region

  • Ashburn reachable, 112 ms
  • Dallas reachable, 146 ms
  • Frankfurt reachable, 120 ms
  • Johannesburg reachable, 250 ms
  • Newark reachable, 100 ms
  • Paris reachable, 132 ms
  • Stockholm reachable, 427 ms
  • São Paulo reachable, 110 ms
Timing by region
Connection timing for each region that loaded the page
RegionDNSTCPTLSTTFB
Ashburn37 ms1 ms7 ms103 ms
Dallas82 ms2 ms9 ms135 ms
Frankfurt41 ms2 ms9 ms112 ms
Johannesburg189 ms1 ms7 ms242 ms
Newark37 ms2 ms9 ms90 ms
Paris33 ms2 ms9 ms123 ms
Stockholm372 ms1 ms6 ms419 ms
São Paulo14 ms2 ms10 ms101 ms
We check that quo.com loads, not every feature behind it. Test it yourself

History

Incidents Quo (formerly OpenPhone) reported

Since Oct 23, 20 days · from status.quo.com

Incidents
3
Major or critical
2
Median to resolve
1h 56m
  1. lasted 50m
  2. Support Chat Outage

    major ·

    lasted 1h 56m
  3. lasted 10d 20h

Quo (formerly OpenPhone) website availability

Measured by FlareWarden · quo.com

Last 7 days
100%
Last 30 days
100%
Last 90 days
100%
Avg response, 30 days
172ms

Last 30 days

20-day clean streak
Oct 13: no data
Oct 14: no data
Oct 15: no data
Oct 16: no data
Oct 17: no data
Oct 18: no data
Oct 19: no data
Oct 20: no data
Oct 21: no data
Oct 22: no data
Oct 23: 100.00% uptime, 24 checks
Oct 24: 100.00% uptime, 32 checks
Oct 25: 100.00% uptime, 32 checks
Oct 26: 100.00% uptime, 32 checks
Oct 27: 100.00% uptime, 32 checks
Oct 28: 100.00% uptime, 32 checks
Oct 29: 100.00% uptime, 32 checks
Oct 30: 100.00% uptime, 32 checks
Oct 31: 100.00% uptime, 32 checks
Nov 1: 100.00% uptime, 31 checks
Nov 2: 100.00% uptime, 32 checks
Nov 3: 100.00% uptime, 32 checks
Nov 4: 100.00% uptime, 32 checks
Nov 5: 100.00% uptime, 32 checks
Nov 6: 100.00% uptime, 32 checks
Nov 7: 100.00% uptime, 31 checks
Nov 8: 100.00% uptime, 32 checks
Nov 9: 100.00% uptime, 32 checks
Nov 10: 100.00% uptime, 32 checks
Nov 11: 100.00% uptime, 16 checks
Oct 13 Today
No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of quo.com from multiple regions every 6 hours. Quo (formerly OpenPhone)'s status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 20 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What Quo (formerly OpenPhone) does

Quo, called OpenPhone until it rebranded in September 2025, is a business phone system for small businesses. It puts calls, texts and contacts for shared business numbers in one workspace across iOS, Android, web, Mac and Windows apps. Sona, its AI agent, can answer callers through call flows, and an API, webhooks and integrations such as HubSpot, Salesforce and Slack push call and message data into other tools.

What an outage looks like

Calls fail in both directions: inbound and outbound calling went down for about 53 minutes on October 1, 2026 and for over three hours on July 27, 2026. Other incidents are narrower, such as texts failing to send on September 1, notifications for messages and calls arriving late on October 14, or a rise in calling errors for some APAC numbers on October 17, traced to a regional provider.

What to do about it

Check status.quo.com (the old status.openphone.com address redirects there) and find the component that matches: Calling, Text Messaging, Sona, each app, the API or Integrations. If only one device fails, switch between WiFi and cellular data and turn off any VPN. Webhooks that fail are retried for up to 3 days, so you need not resend them. Contact support through support.quo.com.

Is it down for everyone, or just you?

If this page says Quo (formerly OpenPhone) is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

Quo (formerly OpenPhone) outage FAQ

Is OpenPhone the same as Quo?
Yes. OpenPhone renamed itself Quo, announced on its blog on September 23, 2025 in a post titled OpenPhone is now Quo, and its website now calls itself Quo (formerly OpenPhone). Old openphone.com and status.openphone.com addresses redirect to quo.com and status.quo.com, so OpenPhone status questions are answered by the Quo status page.
Will my webhooks be lost during a Quo outage?
Not usually. Quo's webhook docs say a non-2xx response or no answer within 10 seconds starts automatic retries with exponential backoff for up to 3 days, after which the webhook creator gets an email. Failed deliveries are marked failure in the webhook details and can be retried by hand at any time, so check those before replaying events yourself.
Why do my calls fail on one device but not another?
Usually the network, not Quo. Quo's troubleshooting guide lists Call failed and Unable to establish media connection errors under connection problems and suggests switching between WiFi and cellular data, resetting the router and disabling a VPN. Voice traffic needs UDP ports 10,000 to 20,000 open in both directions, which corporate firewalls can block. If calls fail everywhere, check Calling on status.quo.com.
What does Sent or Undelivered mean on a Quo text?
Sent means the message left Quo but the carrier has not yet reported its status; Undelivered means the carrier reported a delivery failure. Failed means Quo could not process or send it. On web or desktop, hovering over Undelivered shows the error. Quo's messaging guide lists carrier filtering among the common causes, and US numbers need A2P 10DLC carrier registration to avoid filtering, neither of which is an outage.
What does the check on this page measure?
It loads www.quo.com, the company's website, which Quo lists as its own Website component. It does not test calling, texting, the apps, Sona or the API. Quo's recent incidents hit one of those while the rest stayed up, so check the component you rely on at status.quo.com.

How we measure this

  • We request Quo (formerly OpenPhone)'s public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Quo (formerly OpenPhone) publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Quo (formerly OpenPhone) itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.

Get alerted when Quo (formerly OpenPhone) goes down

We check Quo (formerly OpenPhone) every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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