Is NordPass Down?

No — NordPass is up

Reachable from all 8 checked regions

Average response time: 574ms

Last checked 4 hours ago · checks run every 6 hours

Official status page: https://status.nordpass.com

NordPass uptime

100%

Last 7 days

100%

Last 30 days

100%

Last 90 days

487ms

Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 21 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

21-day clean streak

Sep 14 Today

No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

gru

831ms

DNS 386ms TCP 109ms TLS 113ms TTFB 831ms

iad

121ms

DNS 68ms TCP 2ms TLS 6ms TTFB 121ms

jnb

883ms

DNS 121ms TCP 157ms TLS 160ms TTFB 883ms

lax

409ms

DNS 110ms TCP 2ms TLS 6ms TTFB 409ms

lhr

317ms

DNS 53ms TCP 1ms TLS 4ms TTFB 317ms

nrt

707ms

DNS 145ms TCP 110ms TLS 114ms TTFB 707ms

ord

354ms

DNS 237ms TCP 1ms TLS 5ms TTFB 354ms

sin

973ms

DNS 219ms TCP 137ms TLS 141ms TTFB 972ms

What NordPass does

NordPass is a password manager from the company behind NordVPN, used by individuals and by businesses that manage staff credentials through its admin panel. It stores passwords, passkeys and notes in an encrypted vault that syncs across devices and autofills logins, so when it misbehaves people are locked out of everything they rely on it to open.

What an outage looks like

Signing in to NordPass fails, including through company SSO. The vault opens on one device but will not sync new or edited items to others. The web vault does not load. Business admins cannot open the admin panel to add or remove users. MSPs lose access to the providers panel, and activity log exports return errors to connected tools.

What to do about it

Check status.nordpass.com, which reports Login and SSO, Vault Services, the Admin Panel, the MSP Panel and the Activity Logs API separately for the US and the EU. Find your region. If your app is already logged in, use offline mode rather than signing out, and avoid editing passwords until syncing works again.

Is it down for everyone, or just you?

If this page says NordPass is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

NordPass outage FAQ

Can I get my passwords if NordPass is down?

Usually, yes, on a device that is already logged in. NordPass says its apps keep an encrypted copy of the vault and can open it offline with the master password. Logging in on a new device needs a connection, so do not sign out of a working app during an incident. Changes made offline sync later.

Is NordPass down in the US or the EU?

Check both. Every service row on the status page is split into a US and an EU instance, so one can have an incident while the other works. Business accounts are hosted in one region, and that row is the one that matters for you. A colleague on another region signing in proves nothing about yours.

Why can I not sign in with company SSO?

Login and SSO is its own component, separate from Vault Services, so SSO can fail while the vault itself is healthy. Check that row first. If it is fine, the issue may be with your identity provider rather than NordPass, and your IT team will see it there.

Should I change passwords during a NordPass outage?

Avoid it. A password changed on a website while NordPass cannot sync may not save back to your vault, which leaves you with a new password you do not have stored. Wait for Vault Services to recover, or note the new password somewhere safe temporarily and add it once syncing works.

Can admins still manage users during an outage?

Not while the Admin Panel row is degraded. Adding, removing and suspending members goes through the panel, so offboarding a departing employee may have to wait. If access removal is urgent, disable the person's account in your identity provider, which blocks SSO sign-in independently of NordPass.

How we measure this

We request NordPass's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where NordPass publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when NordPass goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

Start Free Monitoring

Free plan available No credit card required