Skip to main content
NinjaOne logo

Is NinjaOne Down?

No — NinjaOne is up

Reachable from all 8 checked regions

Average response time: 174ms

Last checked · checks run every 6 hours

Official status page: https://status.ninjaone.com

NinjaOne uptime

100%
Last 7 days
100%
Last 30 days
100%
Last 90 days
226ms
Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 19 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

19-day clean streak
Sep 13: no data
Sep 14: no data
Sep 15: no data
Sep 16: no data
Sep 17: no data
Sep 18: no data
Sep 19: no data
Sep 20: no data
Sep 21: no data
Sep 22: no data
Sep 23: 100.00% uptime, 16 checks
Sep 24: 100.00% uptime, 32 checks
Sep 25: 100.00% uptime, 32 checks
Sep 26: 100.00% uptime, 32 checks
Sep 27: 100.00% uptime, 31 checks
Sep 28: 100.00% uptime, 32 checks
Sep 29: 100.00% uptime, 32 checks
Sep 30: 100.00% uptime, 28 checks
Oct 1: 100.00% uptime, 28 checks
Oct 2: 100.00% uptime, 32 checks
Oct 3: 100.00% uptime, 32 checks
Oct 4: 100.00% uptime, 32 checks
Oct 5: 100.00% uptime, 32 checks
Oct 6: 100.00% uptime, 32 checks
Oct 7: 100.00% uptime, 32 checks
Oct 8: 100.00% uptime, 32 checks
Oct 9: 100.00% uptime, 31 checks
Oct 10: 100.00% uptime, 32 checks
Oct 11: 100.00% uptime, 32 checks
Oct 12: no data
Sep 13 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

ams
187ms
DNS 125ms TCP 2ms TLS 13ms TTFB 176ms
arn
95ms
DNS 52ms TCP 1ms TLS 8ms TTFB 78ms
cdg
80ms
DNS 41ms TCP 2ms TLS 10ms TTFB 69ms
ord
178ms
DNS 112ms TCP 3ms TLS 14ms TTFB 160ms
sin
319ms
DNS 274ms TCP 3ms TLS 10ms TTFB 310ms
sjc
160ms
DNS 100ms TCP 1ms TLS 10ms TTFB 148ms
syd
197ms
DNS 171ms TCP 1ms TLS 9ms TTFB 190ms
yyz
183ms
DNS 122ms TCP 1ms TLS 8ms TTFB 169ms

What NinjaOne does

NinjaOne is remote monitoring and management software that IT departments and managed service providers use to patch, monitor, script against and remotely control the computers and servers they look after. It is the console technicians live in all day, so an incident stops routine maintenance and can hide real alerts from the fleet it watches.

What an outage looks like

The console does not load or signs technicians out. Devices show as offline even though users are working normally. Scheduled patching and scripts do not run at their window. Remote control sessions fail to connect. Alerts stop arriving, which is the dangerous part: a quiet console during an incident looks exactly like a healthy fleet.

What to do about it

Check status.ninjaone.com, which reports each hosting region separately: United States (US and US2), Europe, Australia, Canada, Japan and Federal. Find the region your tenant is on. The page also posts scheduled release maintenance by region, so check that list before treating a short interruption as an incident. Keep another remote access route for critical machines.

Is it down for everyone, or just you?

If this page says NinjaOne is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

NinjaOne outage FAQ

Is NinjaOne down for my region only?
Very often. NinjaOne reports US, US2, EU, OC, CA, JP and Federal as separate rows, and an incident on one leaves the others unaffected. An MSP colleague on a different instance signing in fine tells you nothing about yours. Your region is the one in your console address; check that row.
Why do my devices show offline in NinjaOne?
During a regional incident, the console can lose track of agents that are running normally. Confirm with a user before assuming a machine is down. If the region row on the status page is degraded, the offline markers are likely a symptom of the incident rather than a real outage across your clients.
Will missed patches and scripts run after recovery?
Do not assume they will. Scheduled jobs that fell inside an incident window may be skipped rather than queued, depending on how the policy is configured. After recovery, check the activity log for the affected window and rerun anything critical, especially security patches with a deadline.
Is it an incident or scheduled maintenance?
Check the maintenance list on the status page first. NinjaOne posts release windows per region, for example the same release scheduled for OC and US2 at different times. A short interruption during a posted window is expected. Outside one, and with the region row degraded, it is an incident.
Can I still reach client machines during a NinjaOne outage?
Only through another route. Remote control in NinjaOne depends on the platform, so sessions fail while your region is degraded. MSPs usually keep a second remote access tool or direct VPN access for critical servers for this reason. Document which clients have a fallback before you need it.

How we measure this

  • We request NinjaOne's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where NinjaOne publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when NinjaOne goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

Start Free Monitoring
Free plan available No credit card required