Is Mux Down?
Reachable from all 8 checked regions
Average response time: 267ms
Last checked · checks run every 6 hours
Official status page: https://status.mux.com
Mux uptime
Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 53 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.
30-day history
53-day clean streakReachability by region
Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.
What Mux does
Mux provides video infrastructure as an API: developers upload or stream to it, and it handles encoding, delivery and playback, with Mux Data measuring quality of experience. Products that embed video without running their own pipeline depend on it for both on-demand libraries and live streams, so its failures are visible to end viewers rather than to internal staff.
What an outage looks like
Players show a spinner and never start, or playback stops partway with an error. Live streams disconnect or fail to go live at the scheduled time, which is unrecoverable in a way that on-demand problems are not. Uploads finish but assets stay in a processing state. Mux Data stops collecting, so dashboards go flat without any actual drop in viewing.
What to do about it
status.mux.com separates Mux Video VOD from Live, and both from Mux Data collection, the Dashboard and Player embeds, so a live event problem is easy to tell from a library one. If a live stream is scheduled during an incident, delay it rather than starting into a degraded pipeline. Flat Mux Data numbers usually mean collection stopped, not that viewers left.
Is it down for everyone, or just you?
If this page says Mux is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.
Related services
Mux outage FAQ
Viewers see a spinner. Is it Mux or my player?
A live stream is scheduled during an incident. What should I do?
My Mux Data numbers fell off a cliff. Did viewers leave?
Are on-demand videos and live streams affected together?
How we measure this
- We request Mux's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
- A region counts as down only when it gets no usable HTTP response. A
403or429means the origin answered and refused us, which we report as blocked, never as an outage. - A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
- Response times average only the regions that actually served the page, so a timeout never inflates the number.
- Where Mux publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.
Get alerted when Mux goes down
This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.
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