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Is Mindbody Down?

No — Mindbody is up

Reachable from all 8 checked regions

Average response time: 284ms

Last checked · checks run every 6 hours

Official status page: https://status.mindbodyonline.com

Mindbody uptime

100%
Last 7 days
100%
Last 30 days
100%
Last 90 days
221ms
Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 72 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

72-day clean streak
Sep 14: 100.00% uptime, 32 checks
Sep 15: 100.00% uptime, 32 checks
Sep 16: 100.00% uptime, 32 checks
Sep 17: 100.00% uptime, 32 checks
Sep 18: 100.00% uptime, 32 checks
Sep 19: 100.00% uptime, 32 checks
Sep 20: 100.00% uptime, 32 checks
Sep 21: 100.00% uptime, 32 checks
Sep 22: 100.00% uptime, 32 checks
Sep 23: 100.00% uptime, 32 checks
Sep 24: 100.00% uptime, 39 checks
Sep 25: 100.00% uptime, 32 checks
Sep 26: 100.00% uptime, 32 checks
Sep 27: 100.00% uptime, 32 checks
Sep 28: 100.00% uptime, 32 checks
Sep 29: 100.00% uptime, 31 checks
Sep 30: 100.00% uptime, 28 checks
Oct 1: 100.00% uptime, 30 checks
Oct 2: 100.00% uptime, 32 checks
Oct 3: 100.00% uptime, 32 checks
Oct 4: 100.00% uptime, 32 checks
Oct 5: 100.00% uptime, 32 checks
Oct 6: 100.00% uptime, 32 checks
Oct 7: 100.00% uptime, 32 checks
Oct 8: 100.00% uptime, 32 checks
Oct 9: 100.00% uptime, 32 checks
Oct 10: 100.00% uptime, 32 checks
Oct 11: 100.00% uptime, 32 checks
Oct 12: 100.00% uptime, 32 checks
Oct 13: 100.00% uptime, 32 checks
Sep 14 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

lax
948ms
DNS 78ms TCP 1ms TLS 14ms TTFB 928ms
lhr
109ms
DNS 53ms TCP 2ms TLS 11ms TTFB 100ms
nrt
173ms
DNS 119ms TCP 1ms TLS 7ms TTFB 167ms
ord
219ms
DNS 175ms TCP 2ms TLS 8ms TTFB 210ms
sin
208ms
DNS 168ms TCP 1ms TLS 8ms TTFB 200ms
sjc
236ms
DNS 176ms TCP 3ms TLS 12ms TTFB 225ms
syd
80ms
DNS 43ms TCP 1ms TLS 8ms TTFB 72ms
yyz
306ms
DNS 173ms TCP 1ms TLS 11ms TTFB 271ms

What Mindbody does

Mindbody is booking and business management software for gyms, studios, salons and spas, covering class schedules, memberships, payments and the consumer app clients book through. It also runs Booker and FitMetrix. A studio's front desk, its card processing and its customer-facing booking all sit inside the same system.

What an outage looks like

Clients cannot book or cancel in the app or the web widget, and the schedule shows empty or stale. Staff cannot check people in or sell memberships, so classes start without a roster. Card payments fail or appear to process twice. Automated client emails and class reminders stop, and staff sign-in on the business app fails.

What to do about it

Check status.mindbodyonline.com, which covers Mindbody, Booker and FitMetrix together and names the affected product and region in each incident, including separate entries for Australia and New Zealand. Take bookings and check-ins on paper rather than asking clients to retry, because repeated submissions during a payment incident are how double charges happen. Reconcile payments and memberships once the incident closes.

Is it down for everyone, or just you?

If this page says Mindbody is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

Mindbody outage FAQ

Is Mindbody down, or is it only my studio's booking page?
Check status.mindbodyonline.com first, since it names the affected product and region in each incident. A branded booking widget embedded in your own website can fail on its own if the site around it changed, while Mindbody itself is fine. If staff also cannot sign in to the business app, that points at Mindbody rather than at your website.
Will payments taken during an outage go through twice?
It is possible, and it is the main risk worth managing. When a card submission times out, the charge may have been authorised even though no confirmation came back, so retrying creates a second one. Take a note of the sale instead of re-running the card, then reconcile against the payment records after the incident closes and refund any duplicate you find.
Does an outage affect the client-facing app as well as the front desk?
Frequently yes, because the consumer booking app and the business software share the same platform. Clients see classes they cannot book, or a schedule that looks empty, at the same time your staff cannot check anyone in. Posting a short note on your own social channels saves your front desk from fielding the same question repeatedly.
Does this status page cover Booker and FitMetrix too?
Yes. Mindbody publishes performance updates for Mindbody, Booker and FitMetrix on one page covering studios, online services and mobile apps, and names which of the three an incident affects. So a Booker incident appears in the same place you would check for Mindbody, and seeing Mindbody named does not mean Booker is affected as well.

How we measure this

  • We request Mindbody's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Mindbody publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Mindbody goes down

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