- Service Status
- /
- Medal

Is Medal Down?
- Medal's status page
- Operational · no open incidents
- FlareWarden checks
- Website reachable · 8 of 8 regions · 164 ms
Right now
The verdict is the worse of these two. How we decide
Medal's status page
status.medal.tv · read · checked every 3 minutes
| Component | Status |
|---|---|
| Medal API | Operational |
| Medal CDN | Operational |
| medal.tv the service itself | Operational |
| Quests | Operational |
FlareWarden checks
medal.tv from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours
- Regions up
- 8 of 8
- Response
- 164 ms
- Checked
By region
- Ashburn reachable, 105 ms
- Dallas reachable, 88 ms
- Frankfurt reachable, 208 ms
- Johannesburg reachable, 222 ms
- Newark reachable, 58 ms
- Paris reachable, 54 ms
- Stockholm reachable, 208 ms
- São Paulo reachable, 375 ms
Timing by region
| Region | DNS | TCP | TLS | TTFB |
|---|---|---|---|---|
| Ashburn | 57 ms | 1 ms | 9 ms | 98 ms |
| Dallas | 6 ms | 1 ms | 10 ms | 72 ms |
| Frankfurt | 46 ms | 2 ms | 14 ms | 201 ms |
| Johannesburg | 10 ms | 1 ms | 8 ms | 217 ms |
| Newark | 12 ms | 2 ms | 11 ms | 49 ms |
| Paris | 6 ms | 2 ms | 9 ms | 44 ms |
| Stockholm | 12 ms | 2 ms | 10 ms | 198 ms |
| São Paulo | 201 ms | 2 ms | 10 ms | 367 ms |
History
Incidents Medal reported
Since Oct 27, 10 days · from status.medal.tv
- Incidents
- 3
- Major or critical
- 0
- Median to resolve
- 6m
- lasted 6m
Unrated ·
- lasted 6m
Unrated ·
- lasted 5m
Unrated ·
Medal website availability
Measured by FlareWarden · medal.tv
- Last 7 days
- 100%
- Last 30 days
- 100%
- Last 90 days
- 100%
- Avg response, 30 days
- 115ms
Last 30 days
37-day clean streakMeasured by FlareWarden's own checks of medal.tv from multiple regions every 6 hours. Medal's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 37 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.
What Medal does
Medal is a free app for recording and sharing video game clips, run by Medal B.V. The Windows app sits in the background while you play, saves the last few seconds or minutes when you press a hotkey, and gives you a link to share anywhere. It auto clips events in games such as Fortnite, Valorant and Counter-Strike, and mobile apps let you watch and post clips.
What an outage looks like
The Medal app shows a banner reading We're currently experiencing server issues. Things might not work as expected. Uploads fail with Uh oh! Looks like we're having trouble uploading your clip, and a fault in the Medal CDN or website component stops clips or medal.tv itself from loading. Missing icons and blank thumbnails on one PC usually point to a VPN or Cloudflare WARP rerouting traffic rather than an outage.
What to do about it
Check status.medal.tv, which tracks the Medal API, Medal CDN, the medal.tv website and Quests separately. Clips are saved as MP4 files on your PC as well as in the cloud, so right-click a clip and choose Open File Location to reach the local copy. Retry uploads once the API is green. Support is at help@medal.tv or @MedalTVSupport on X, with replies in 24 to 72 hours.
Is it down for everyone, or just you?
If this page says Medal is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.
Related services
Medal outage FAQ
Is Medal down for everyone or just me?
Are my Medal clips lost during an outage?
Why won't my Medal clip upload?
What does the Medal server issues banner mean?
How do I contact Medal support during an outage?
How we measure this
- We request Medal's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
- A region counts as down only when it gets no usable HTTP response. A
403or429means the origin answered and refused us, which we report as blocked, never as an outage. - A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
- Response times average only the regions that actually served the page, so a timeout never inflates the number.
- Where Medal publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Medal itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.
Get alerted when Medal goes down
We check Medal every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.
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