Is Maxio Down?
Reachable from all 8 checked regions
Average response time: 352ms
Last checked · checks run every 6 hours
Official status page: https://maxio.statuspage.io
Maxio uptime
Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 30 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.
30-day history
30-day clean streakReachability by region
Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.
What Maxio does
Maxio handles subscription billing, invoicing and revenue recognition for B2B software companies, including usage-based metering and rating. It connects to more than 20 payment gateways, among them Stripe and Braintree, and produces GAAP and IFRS reporting for finance teams. Maxio Advanced Billing is the product that carries the former Chargify lineage, still visible in the Chargify.js component name on the status page.
What an outage looks like
Embedded card forms built on Chargify.js fail to render, so signup and checkout break inside your own application while the rest of it works. Scheduled payment processing does not run, leaving renewals uncharged for the window. Webhooks to your systems stop arriving, so entitlements are not updated and paying customers can be locked out. Billing portal and hosted pages return errors to customers.
What to do about it
Read maxio.statuspage.io, which groups components under Maxio Platform, Maxio Advanced Billing, Maxio Payments, Hosted Pages, CPQ, Data Exports and RevOps. Advanced Billing breaks out its Main Application, Billing Portal, API, Chargify.js, Scheduled Payment Processing, Email Sending, Webhooks and integrations. After recovery, reconcile the renewal window rather than assuming payments simply failed, and watch for webhooks that arrived late instead of not at all.
Is it down for everyone, or just you?
If this page says Maxio is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 18 cities across three regions to find out where it breaks.
Related services
Maxio outage FAQ
Will renewals due during the outage be missed?
Why is my own checkout broken when my application is fine?
What happened to Chargify?
Does an outage affect my accounting integrations?
How we measure this
- We request Maxio's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
- A region counts as down only when it gets no usable HTTP response. A
403or429means the origin answered and refused us, which we report as blocked, never as an outage. - A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
- Response times average only the regions that actually served the page, so a timeout never inflates the number.
- Where Maxio publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.
Get alerted when Maxio goes down
This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 18 cities across three regions, and tell you the moment something breaks.
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