Is Liquid Web Down?

No — Liquid Web is up

Reachable from all 8 checked regions

Average response time: 241ms

Last checked 4 hours ago · checks run every 6 hours

Official status page: https://status.liquidweb.com

Liquid Web uptime

100%

Last 7 days

100%

Last 30 days

100%

Last 90 days

254ms

Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 67 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

67-day clean streak

Sep 14 Today

No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

ams

133ms

DNS 70ms TCP 2ms TLS 17ms TTFB 118ms

arn

259ms

DNS 89ms TCP 1ms TLS 10ms TTFB 248ms

cdg

109ms

DNS 64ms TCP 1ms TLS 13ms TTFB 95ms

dfw

168ms

DNS 108ms TCP 2ms TLS 12ms TTFB 144ms

ewr

108ms

DNS 54ms TCP 2ms TLS 12ms TTFB 90ms

sjc

197ms

DNS 146ms TCP 1ms TLS 14ms TTFB 178ms

syd

213ms

DNS 180ms TCP 1ms TLS 9ms TTFB 204ms

yyz

741ms

DNS 684ms TCP 1ms TLS 13ms TTFB 720ms

What Liquid Web does

Liquid Web is a managed hosting provider selling dedicated servers, cloud VPS, VMware private cloud and managed hosting, aimed at businesses that want someone else running the infrastructure. Customers reach their servers through a management portal and control panels such as cPanel, Plesk and InterWorx. A Liquid Web incident takes the sites hosted on it down with it.

What an outage looks like

Liquid Web reports DNS, API, Cloud Dedicated, Cloud VPS, VMware Cloud, object storage, load balancers, business email and the management portal separately, along with per-data-centre status for DC2, DC3, DC4 and EU-AMS. Symptoms follow the component: sites unreachable while the portal works, DNS resolution failing for hosted domains, control panels timing out, or email delivery stopping while websites stay up.

What to do about it

Check status.liquidweb.com and find your data centre, since incidents are frequently confined to one facility and the page reports DC2, DC3, DC4 and EU-AMS individually. Liquid Web posts scheduled maintenance there in advance, including network upgrades, so check whether the window was announced before treating it as a fault. Support chat, case and phone are tracked as components too.

Is it down for everyone, or just you?

If this page says Liquid Web is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

Liquid Web outage FAQ

Is my site down or is it the whole data centre?

Liquid Web's status page reports each data centre separately, so this is answerable in one look. If DC2, DC3, DC4 or EU-AMS is flagged and it is the one hosting your server, the outage is facility-wide and there is nothing to fix on your side. If every data centre reads normal, the problem is more likely your server, your application or DNS.

Does a Liquid Web outage affect email as well as websites?

Business Email is a separate component from the hosting services, so the two can fail independently. Sites can be unreachable while mail continues, or mail can stop while sites are fine. Incoming mail is generally queued by the sending server and retried rather than bounced outright, so a short outage delays delivery rather than losing messages.

How do I tell scheduled maintenance from an outage?

Liquid Web publishes maintenance windows on the same status page as incidents, and recent entries have included core network optimisation and a network infrastructure capacity upgrade. Announced work appears ahead of time with a window attached. If your site went down without a matching entry, treat it as an incident and open a support case rather than waiting it out.

Can I still manage my server when the portal is down?

Usually. The management portal and control panels are tracked separately from the servers themselves, so losing the portal does not mean your server has stopped. Direct access over SSH or an existing control panel session often still works. Liquid Web also reports support chat, case and phone as components, so if the portal and support are both flagged, escalation routes are limited until it clears.

How we measure this

We request Liquid Web's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where Liquid Web publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Liquid Web goes down

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