Is Lightspeed Down?
Reachable from all 8 checked regions
Average response time: 536ms
Last checked · checks run every 6 hours
Official status page: https://status.lightspeedhq.com
Lightspeed uptime
Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 22 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.
30-day history
22-day clean streakReachability by region
Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.
What Lightspeed does
Lightspeed is a point of sale and commerce platform for retailers, restaurants and golf courses. Stores use it to ring up sales, manage inventory and run online shops, restaurants use it for ordering and back office, and Lightspeed Payments processes cards. It runs as several separate product lines, such as Retail X-Series and Restaurant K-Series, each with its own systems and its own rows on the status page.
What an outage looks like
The register cannot complete a sale or the card terminal will not connect, and staff see errors when looking up products or customers. The back office will not load, so reports, inventory and purchase orders are unavailable. Online orders may stop arriving through the API. Because each product line runs separately, one Lightspeed product can fail while a business on a different series is unaffected.
What to do about it
On status.lightspeedhq.com find the group for your product line, such as Lightspeed Retail (X-Series) or Lightspeed Restaurant (K-Series), and read its POS, Payments and Back Office rows. If card payments fail, take payment another way and note each sale so nothing is charged twice later. This page measures the Retail X-Series sign-in, so judge other series by their own rows.
Is it down for everyone, or just you?
If this page says Lightspeed is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.
Related services
Lightspeed outage FAQ
Which Lightspeed product do I have?
Can I keep selling if Lightspeed is down?
Is it Lightspeed or my internet?
Did a card payment go through during the outage?
How we measure this
- We request Lightspeed's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
- A region counts as down only when it gets no usable HTTP response. A
403or429means the origin answered and refused us, which we report as blocked, never as an outage. - A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
- Response times average only the regions that actually served the page, so a timeout never inflates the number.
- Where Lightspeed publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.
Get alerted when Lightspeed goes down
This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.
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