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Is Keeper Down?

No — Keeper is up
Keeper's status page
Operational · no open incidents
FlareWarden checks
Website reachable · 8 of 8 regions · 533 ms

Right now

The verdict is the worse of these two. How we decide

Keeper's status page

statuspage.keeper.io · read · checked every 3 minutes

Operational
Keeper's components, as its status page reports them
ComponentStatus
Keeper iOSOperational
Keeper AndroidOperational
Keeper Desktop AppOperational
Keeper Browser ExtensionsOperational
KeeperChat iOSOperational
KeeperChat AndroidOperational
KeeperChat MacOperational
KeeperChat WindowsOperational
Keeper Web Vault (GovCloud)Operational
Keeper Admin Console (GovCloud)Operational
KeeperPAM Connections (GovCloud)Operational
SCIM provisioning with AzureOperational
7 more, all operational · show all 19
All of Keeper's components
ComponentStatus
End-User Client Applications
Keeper iOSOperational
Keeper AndroidOperational
Keeper Desktop AppOperational
Keeper Browser ExtensionsOperational
KeeperChat
KeeperChat iOSOperational
KeeperChat AndroidOperational
KeeperChat MacOperational
KeeperChat WindowsOperational
Keeper Infrastructure (GovCloud)
Keeper Web Vault (GovCloud)Operational
Keeper Admin Console (GovCloud)Operational
KeeperPAM Connections (GovCloud)Operational
API Services
SCIM provisioning with AzureOperational
SCIM provisioning with OktaOperational
SCIM provisioning (General)Operational
Enterprise Application Components (Installed or On-Prem)
Keeper SSO ConnectOperational
Keeper Active Directory BridgeOperational
Keeper Commander APIOperational
Keeper Secrets ManagerOperational
Keeper Connection ManagerOperational
16 locations All operational

FlareWarden checks

keepersecurity.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable
Regions up
8 of 8
Response
533 ms
Checked

By region

  • Ashburn reachable, 154 ms
  • Dallas reachable, 334 ms
  • Frankfurt reachable, 525 ms
  • Johannesburg reachable, 1301 ms
  • Los Angeles reachable, 368 ms
  • Newark reachable, 165 ms
  • Paris reachable, 599 ms
  • São Paulo reachable, 825 ms
Timing by region
Connection timing for each region that loaded the page
RegionDNSTCPTLSTTFB
Ashburn104 ms2 ms2 ms152 ms
Dallas118 ms32 ms34 ms302 ms
Frankfurt34 ms86 ms87 ms439 ms
Johannesburg62 ms242 ms243 ms1058 ms
Los Angeles49 ms58 ms60 ms309 ms
Newark86 ms7 ms8 ms157 ms
Paris26 ms109 ms110 ms490 ms
São Paulo165 ms127 ms126 ms697 ms
We check that keepersecurity.com loads, not every feature behind it. Test it yourself

History

Incidents Keeper reported

Since Oct 22, 3 days · from statuspage.keeper.io

Incidents
0
Major or critical
0
Median to resolve
—

No incidents reported in this window.

Keeper website availability

Measured by FlareWarden · keepersecurity.com

Last 7 days
100%
Last 30 days
100%
Last 90 days
100%
Avg response, 30 days
683ms

Last 30 days

68-day clean streak
Sep 25: 100.00% uptime, 32 checks
Sep 26: 100.00% uptime, 32 checks
Sep 27: 100.00% uptime, 32 checks
Sep 28: 100.00% uptime, 32 checks
Sep 29: 100.00% uptime, 31 checks
Sep 30: 100.00% uptime, 28 checks
Oct 1: 100.00% uptime, 32 checks
Oct 2: 100.00% uptime, 32 checks
Oct 3: 100.00% uptime, 32 checks
Oct 4: 100.00% uptime, 32 checks
Oct 5: 100.00% uptime, 32 checks
Oct 6: 100.00% uptime, 32 checks
Oct 7: 100.00% uptime, 32 checks
Oct 8: 100.00% uptime, 32 checks
Oct 9: 100.00% uptime, 32 checks
Oct 10: 100.00% uptime, 32 checks
Oct 11: 100.00% uptime, 32 checks
Oct 12: 100.00% uptime, 32 checks
Oct 13: 100.00% uptime, 32 checks
Oct 14: 100.00% uptime, 32 checks
Oct 15: 100.00% uptime, 32 checks
Oct 16: 100.00% uptime, 30 checks
Oct 17: 100.00% uptime, 30 checks
Oct 18: 100.00% uptime, 32 checks
Oct 19: 100.00% uptime, 32 checks
Oct 20: 100.00% uptime, 32 checks
Oct 21: 100.00% uptime, 32 checks
Oct 22: 100.00% uptime, 32 checks
Oct 23: 100.00% uptime, 32 checks
Oct 24: 100.00% uptime, 16 checks
Sep 25 Today
No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of keepersecurity.com from multiple regions every 6 hours. Keeper's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 68 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What Keeper does

Keeper Security stores passwords, passkeys and secrets for individuals and enterprises, and extends into privileged access management, secrets management for applications, and remote browser isolation. Administrators provision users through SSO and SCIM. Because credentials sit behind it, a Keeper problem blocks sign-in to everything else a person needs, which is what makes vault availability worth watching.

What an outage looks like

The web vault will not open or hangs after login. Browser extensions and the iOS and Android apps stop autofilling. SSO Connect fails, so staff cannot authenticate at all. SCIM provisioning with Azure stops creating accounts. The Admin Console will not load for administrators. Keeper reports vaults per region, so EU or AU users can be affected while US users are not.

What to do about it

statuspage.keeper.io separates the web vault by region (US, EU, AU, CA, JP and GovCloud) from the mobile apps, Admin Console, SSO Connect and SCIM provisioning, so check the region your organisation is on. Do not reset master passwords or rotate SSO configuration during an incident; a failed vault load is rarely an account problem, and the change outlives the outage.

Is it down for everyone, or just you?

If this page says Keeper is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

Keeper outage FAQ

I cannot open my vault. Is my account locked?
Probably not. A vault that hangs or errors during a platform incident looks identical to an account problem, which is why the first move is the status page rather than the account recovery flow. Resetting a master password or re-enrolling two-factor mid-incident makes a lasting change to fix a temporary fault, and can lock you out further.
Is Keeper down everywhere or just my region?
Often just one region. Keeper runs separate web vaults for the US, EU, AU, CA, JP and GovCloud and reports each as its own component, so European users can be blocked while US colleagues work normally. Check which data centre your organisation was provisioned in; administrators can confirm it, and it explains why colleagues report different experiences.
Can staff sign in to other systems if Keeper SSO Connect fails?
Not through Keeper. SSO Connect sits in the authentication path, so when it fails users cannot complete sign-in to anything routed through it, even though those applications are themselves healthy. This is the argument for keeping a small number of break-glass credentials outside the password manager, stored securely offline and tested before they are needed.
Does an outage affect the browser extension and mobile apps too?
They are reported separately. Keeper lists Keeper iOS, Keeper Android, the Admin Console and the regional web vaults as distinct components, so the mobile app can work while the web vault does not, or the reverse. If autofill stops in the browser, check the web vault directly before assuming the whole service is unavailable.

How we measure this

  • We request Keeper's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Keeper publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Keeper itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.

Get alerted when Keeper goes down

We check Keeper every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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