Is Karbon Down?
- Karbon's status page
- Operational · no open incidents
- FlareWarden checks
- Website reachable · 8 of 8 regions · 304 ms
Right now
The verdict is the worse of these two. How we decide
Karbon's status page
status.karbonhq.com · read · checked every 3 minutes
| Component | Status |
|---|---|
| Karbon Web Application | Operational |
| Karbon API | Operational |
| Integrations | Operational |
| Karbon Mobile App | Operational |
| Client Portal | Operational |
| Karbon For Clients | Operational |
| Karbon Website | Operational |
| Karbon Academy | Operational |
| the Loft Community | Operational |
| Karbon Help | Operational |
| Security | Operational |
| Aider | Operational |
23 more, all operational · show all 35
| Component | Status |
|---|---|
| Karbon Web Application | Operational |
| Karbon API | Operational |
| Integrations | Operational |
| Karbon Mobile App | Operational |
| Client Portal | Operational |
| Karbon For Clients | Operational |
| Karbon Website | Operational |
| Karbon Academy | Operational |
| the Loft Community | Operational |
| Karbon Help | Operational |
| Security | Operational |
| Aider | Operational |
| Karbon Web Application | |
| Log in & Access | Operational |
| Personal Triage | Operational |
| Shared Triage | Operational |
| Emails | Operational |
| Contacts | Operational |
| Work | Operational |
| My Week | Operational |
| Assignments | Operational |
| Analytics | Operational |
| Insights | Operational |
| Billing | Operational |
| Payments | Operational |
| Global Search | Operational |
| Karbon Storage | Operational |
| eSignature | Operational |
| Karbon For Clients | |
| Mobile Application | Operational |
| Web Application | Operational |
| Aider | |
| Login | Operational |
| Period Close | Operational |
| Advisory | Operational |
| Karbon Help | |
| Phone Support | Operational |
| Chat Support | Operational |
| Email Support | Operational |
FlareWarden checks
karbonhq.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours
- Regions up
- 8 of 8
- Response
- 304 ms
- Checked
By region
- Amsterdam reachable, 129 ms
- Chicago reachable, 343 ms
- London reachable, 177 ms
- San Jose reachable, 148 ms
- Singapore reachable, 113 ms
- Sydney reachable, 377 ms
- Tokyo reachable, 783 ms
- Toronto reachable, 363 ms
Timing by region
| Region | DNS | TCP | TLS | TTFB |
|---|---|---|---|---|
| Amsterdam | 21 ms | 12 ms | 15 ms | 63 ms |
| Chicago | 55 ms | 24 ms | 28 ms | 197 ms |
| London | 30 ms | 17 ms | 20 ms | 85 ms |
| San Jose | 81 ms | 3 ms | 11 ms | 102 ms |
| Singapore | 81 ms | 2 ms | 7 ms | 98 ms |
| Sydney | 338 ms | 2 ms | 9 ms | 356 ms |
| Tokyo | 110 ms | 73 ms | 78 ms | 340 ms |
| Toronto | 101 ms | 21 ms | 25 ms | 234 ms |
History
Incidents Karbon reported
Since Oct 27, 10 days · from status.karbonhq.com
- Incidents
- 3
- Major or critical
- 0
- Median to resolve
- 2h 42m
- lasted 2h 42m
Unrated ·
- lasted 2h 38m
Unrated ·
- lasted 3h 9m
Unrated ·
Karbon website availability
Measured by FlareWarden · karbonhq.com
- Last 7 days
- 100%
- Last 30 days
- 100%
- Last 90 days
- 100%
- Avg response, 30 days
- 543ms
Last 30 days
10-day clean streakMeasured by FlareWarden's own checks of karbonhq.com from multiple regions every 6 hours. Karbon's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 10 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.
What Karbon does
Karbon is practice management software for accounting and bookkeeping firms. Firms use it to run client work as workflows, assign tasks, track time and budgets, bill clients and share a client portal. Its Triage inbox brings email from connected Gmail and Office 365 accounts together with internal notes and notifications, so a Karbon problem can hold up both the firm's workflow and its client email.
What an outage looks like
Emails stop arriving in Triage or sync hours late, the login page shows a blank screen, a 503 or a Cloudflare error, or sign-in fails with an authentication error such as ADSTS50011. Karbon's status page splits the Web Application into rows such as Log in & Access, Emails and Work, beside rows for the API, Integrations, the mobile app and Client Portal. Karbon posted six email sync or Triage delay incidents between August 31 and October 13, 2026.
What to do about it
Check status.karbonhq.com and expand the Karbon Web Application group to see which feature is affected. For sign-in errors, Karbon's past workarounds were clearing cache and cookies or trying a private window. During email delays, wait before resending: past incidents ended with the backlog processed. Karbon Support is reachable by in-app chat, at support@karbonhq.com, or by phone on +1 415 592 6352 in the US.
Is it down for everyone, or just you?
If this page says Karbon is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.
Related services
Karbon outage FAQ
Does a Microsoft Azure outage affect Karbon?
Will emails delayed in Triage show up later?
Why can't I log in to Karbon?
How do I reach Karbon support during an outage?
What does the check on this page measure?
How we measure this
- We request Karbon's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
- A region counts as down only when it gets no usable HTTP response. A
403or429means the origin answered and refused us, which we report as blocked, never as an outage. - A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
- Response times average only the regions that actually served the page, so a timeout never inflates the number.
- Where Karbon publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Karbon itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.
Get alerted when Karbon goes down
We check Karbon every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.
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