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Is Kajabi Down?

No — Kajabi is up

Reachable from all 8 checked regions

Average response time: 369ms

Last checked · checks run every 6 hours

Official status page: https://status.kajabi.com

Kajabi uptime

100%
Last 7 days
Last 30 days
Last 90 days
Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 6 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

6-day clean streak
Jul 25: no data
Jul 26: no data
Jul 27: no data
Jul 28: no data
Jul 29: no data
Jul 30: no data
Jul 31: no data
Aug 1: no data
Aug 2: no data
Aug 3: no data
Aug 4: no data
Aug 5: no data
Aug 6: no data
Aug 7: no data
Aug 8: no data
Aug 9: no data
Aug 10: no data
Aug 11: no data
Aug 12: no data
Aug 13: no data
Aug 14: no data
Aug 15: no data
Aug 16: no data
Aug 17: no data
Aug 18: 100.00% uptime, 23 checks
Aug 19: 100.00% uptime, 32 checks
Aug 20: 100.00% uptime, 32 checks
Aug 21: 100.00% uptime, 24 checks
Aug 22: 100.00% uptime, 32 checks
Aug 23: 100.00% uptime, 32 checks
Jul 25 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

ams
296ms
DNS 39ms TCP 2ms TLS 9ms TTFB 282ms
arn
377ms
DNS 115ms TCP 1ms TLS 8ms TTFB 366ms
lhr
311ms
DNS 33ms TCP 10ms TLS 10ms TTFB 293ms
nrt
426ms
DNS 120ms TCP 1ms TLS 8ms TTFB 418ms
ord
280ms
DNS 84ms TCP 3ms TLS 10ms TTFB 265ms
sin
477ms
DNS 77ms TCP 1ms TLS 7ms TTFB 469ms
sjc
312ms
DNS 72ms TCP 2ms TLS 9ms TTFB 303ms
syd
525ms
DNS 171ms TCP 1ms TLS 8ms TTFB 517ms
yyz
260ms
DNS 37ms TCP 1ms TLS 7ms TTFB 251ms

What Kajabi does

Kajabi hosts the whole business of a course creator or coach: the site and landing pages, the course and membership content, checkout and payments, email marketing, and the branded mobile app. Because the storefront, the delivery of what was bought and the receipt email all run on one platform, a single incident can interrupt selling and teaching at the same time.

What an outage looks like

Landing pages and course sites fail to render or load without styling. Offer Checkout errors at payment, so buyers see a failure after entering card details. Coupons stop applying. Automated site emails, including purchase receipts and welcome sequences, do not send. Inbound webhooks from payment or automation tools are not received, leaving new members unenrolled.

What to do about it

status.kajabi.com reports App Availability, Page rendering, Offer Checkout, Coupons, Signups, Inbound Webhooks and the email components separately, so match the symptom to the component before telling customers anything. If checkout is the affected part, pause paid traffic rather than spending on ads into a broken funnel, and check afterwards for members who paid but were never enrolled.

Is it down for everyone, or just you?

If this page says Kajabi is up but it is not loading for you, the problem is between you and them. Run a check against any URL from all 18 regions to find out where it breaks.

Test it yourself

Related services

Kajabi outage FAQ

Customers paid but did not get access. What happened?
Most likely checkout succeeded and enrolment did not. Kajabi reports Offer Checkout, Inbound Webhooks and Automated Site Emails as separate components, so a payment can complete while the webhook that grants course access, or the receipt email, fails behind it. After the incident, reconcile payments against member records and grant access manually to anyone left out.
Should I keep running ads during a Kajabi outage?
Pause them if checkout or page rendering is affected. Traffic arriving at a landing page that will not load, or a checkout that errors after card details are entered, costs money and burns the first impression. Ads can restart within minutes of recovery, whereas a buyer who hit a payment error rarely comes back for a second attempt.
Will my scheduled marketing emails send late or not at all?
Either is possible, and they are different components. Automated site emails, such as receipts and welcome sequences, are listed separately from marketing email editing and scheduling. A send scheduled during an incident may go out late, so check before re-sending a campaign by hand; duplicating a broadcast to the whole list is worse than a delay.
Is the problem Kajabi or my custom domain?
Test the Kajabi-hosted address for the same site. If the content loads there but not on your domain, the fault is in DNS or the domain configuration rather than the platform. Kajabi also lists Custom Email Domain Setup as its own component, which affects sending from your own domain without touching the site itself.

How we measure this

  • We request Kajabi's public endpoint every 6 hours from Fly.io regions across six continents — 8 of them answered the most recent check.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Kajabi publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Kajabi goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from the same 18 regions, and tell you the moment something breaks.

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