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Is Kajabi Down?

No — Kajabi is up

Reachable from all 8 checked regions

Average response time: 421ms

Last checked · checks run every 6 hours

Official status page: https://status.kajabi.com

Kajabi uptime

100%
Last 7 days
100%
Last 30 days
100%
Last 90 days
507ms
Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 57 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

57-day clean streak
Sep 14: 100.00% uptime, 32 checks
Sep 15: 100.00% uptime, 31 checks
Sep 16: 100.00% uptime, 32 checks
Sep 17: 100.00% uptime, 32 checks
Sep 18: 100.00% uptime, 31 checks
Sep 19: 100.00% uptime, 32 checks
Sep 20: 100.00% uptime, 32 checks
Sep 21: 100.00% uptime, 32 checks
Sep 22: 100.00% uptime, 32 checks
Sep 23: 100.00% uptime, 32 checks
Sep 24: 100.00% uptime, 32 checks
Sep 25: 100.00% uptime, 32 checks
Sep 26: 100.00% uptime, 32 checks
Sep 27: 100.00% uptime, 32 checks
Sep 28: 100.00% uptime, 32 checks
Sep 29: 100.00% uptime, 31 checks
Sep 30: 100.00% uptime, 28 checks
Oct 1: 100.00% uptime, 32 checks
Oct 2: 100.00% uptime, 32 checks
Oct 3: 100.00% uptime, 32 checks
Oct 4: 100.00% uptime, 32 checks
Oct 5: 100.00% uptime, 32 checks
Oct 6: 100.00% uptime, 32 checks
Oct 7: 100.00% uptime, 32 checks
Oct 8: 100.00% uptime, 32 checks
Oct 9: 100.00% uptime, 32 checks
Oct 10: 100.00% uptime, 32 checks
Oct 11: 100.00% uptime, 32 checks
Oct 12: 100.00% uptime, 32 checks
Oct 13: 100.00% uptime, 32 checks
Sep 14 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

dfw
402ms
DNS 72ms TCP 2ms TLS 9ms TTFB 394ms
ewr
274ms
DNS 26ms TCP 2ms TLS 9ms TTFB 233ms
fra
345ms
DNS 18ms TCP 1ms TLS 8ms TTFB 338ms
gru
768ms
DNS 300ms TCP 2ms TLS 9ms TTFB 758ms
iad
334ms
DNS 107ms TCP 1ms TLS 9ms TTFB 321ms
jnb
441ms
DNS 17ms TCP 1ms TLS 9ms TTFB 437ms
lax
479ms
DNS 86ms TCP 1ms TLS 15ms TTFB 471ms
lhr
327ms
DNS 38ms TCP 2ms TLS 11ms TTFB 318ms

What Kajabi does

Kajabi hosts the whole business of a course creator or coach: the site and landing pages, the course and membership content, checkout and payments, email marketing, and the branded mobile app. Because the storefront, the delivery of what was bought and the receipt email all run on one platform, a single incident can interrupt selling and teaching at the same time.

What an outage looks like

Landing pages and course sites fail to render or load without styling. Offer Checkout errors at payment, so buyers see a failure after entering card details. Coupons stop applying. Automated site emails, including purchase receipts and welcome sequences, do not send. Inbound webhooks from payment or automation tools are not received, leaving new members unenrolled.

What to do about it

status.kajabi.com reports App Availability, Page rendering, Offer Checkout, Coupons, Signups, Inbound Webhooks and the email components separately, so match the symptom to the component before telling customers anything. If checkout is the affected part, pause paid traffic rather than spending on ads into a broken funnel, and check afterwards for members who paid but were never enrolled.

Is it down for everyone, or just you?

If this page says Kajabi is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

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Kajabi outage FAQ

Customers paid but did not get access. What happened?
Most likely checkout succeeded and enrolment did not. Kajabi reports Offer Checkout, Inbound Webhooks and Automated Site Emails as separate components, so a payment can complete while the webhook that grants course access, or the receipt email, fails behind it. After the incident, reconcile payments against member records and grant access manually to anyone left out.
Should I keep running ads during a Kajabi outage?
Pause them if checkout or page rendering is affected. Traffic arriving at a landing page that will not load, or a checkout that errors after card details are entered, costs money and burns the first impression. Ads can restart within minutes of recovery, whereas a buyer who hit a payment error rarely comes back for a second attempt.
Will my scheduled marketing emails send late or not at all?
Either is possible, and they are different components. Automated site emails, such as receipts and welcome sequences, are listed separately from marketing email editing and scheduling. A send scheduled during an incident may go out late, so check before re-sending a campaign by hand; duplicating a broadcast to the whole list is worse than a delay.
Is the problem Kajabi or my custom domain?
Test the Kajabi-hosted address for the same site. If the content loads there but not on your domain, the fault is in DNS or the domain configuration rather than the platform. Kajabi also lists Custom Email Domain Setup as its own component, which affects sending from your own domain without touching the site itself.

How we measure this

  • We request Kajabi's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Kajabi publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Kajabi goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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