Is Hootsuite Down?

Partially — Hootsuite is degraded

Hootsuite's status page: Open incident · unrated incident (“Help Center Content Translations”)
FlareWarden checks: Website reachable · 8 of 8 regions · 225 ms

Right now

The verdict is the worse of these two. How we decide

Hootsuite's status page

status.hootsuite.com · read 4 minutes ago · checked every 3 minutes

Open incident

Unrated identified since Oct 13, 10:51 PM UTC

Help Center Content Translations

Hey there. We are currently experiencing an issue where the translated content in the Hootsuite and Talkwalker Help Centers is unavailable. This affects the following languages: Hootsuite Help Center: French, Spanish, Italian, German, and Portuguese Talkwalker Help Center: French and Japanese Our team has identified the root cause and we’re actively working to restore the translations as soon as possible. Please continue to check back here for status updates. Thank you in advance for your understanding.

Latest update 23 days ago

Hootsuite's components, as its status page reports them
Component	Status
Hootsuite Web Application	Operational
Hootsuite Mobile Application	Operational
Sparkcentral Web Application	Operational
Talkwalker Web Application	Operational

Open their status page

FlareWarden checks

hootsuite.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable

Regions up: 8 of 8
Response: 225 ms
Checked: 30 minutes ago

By region

Amsterdam reachable, 263 ms
Chicago reachable, 180 ms
San Jose reachable, 152 ms
Singapore reachable, 241 ms
Stockholm reachable, 162 ms
Sydney reachable, 249 ms
Tokyo reachable, 248 ms
Toronto reachable, 306 ms

Timing by region

Connection timing for each region that loaded the page
Region	DNS	TCP	TLS	TTFB
Amsterdam	166 ms	5 ms	17 ms	236 ms
Chicago	100 ms	1 ms	21 ms	162 ms
San Jose	90 ms	2 ms	9 ms	137 ms
Singapore	191 ms	1 ms	7 ms	233 ms
Stockholm	100 ms	1 ms	10 ms	156 ms
Sydney	198 ms	1 ms	6 ms	241 ms
Tokyo	175 ms	2 ms	8 ms	239 ms
Toronto	178 ms	11 ms	28 ms	269 ms

We check that hootsuite.com loads, not every feature behind it. Test it yourself

History

Incidents Hootsuite reported

Since Oct 22, 15 days · from status.hootsuite.com

Incidents: 1
Major or critical: 0
Median to resolve: —

Help Center Content Translations
Unrated · Oct 13
Ongoing

Hootsuite website availability

Measured by FlareWarden · hootsuite.com

Last 7 days: 100%
Last 30 days: 100%
Last 90 days: 100%
Avg response, 30 days: 233ms

Last 30 days

91-day clean streak

Oct 7 Today

No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of hootsuite.com from multiple regions every 6 hours. Hootsuite's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 90 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What Hootsuite does

Hootsuite schedules and publishes posts across social networks from one dashboard, with streams for monitoring mentions and analytics on top. Marketing teams queue campaigns days ahead, so an outage can mean a launch post never goes out at the moment it was timed for, with no obvious signal that it failed.

What an outage looks like

The dashboard fails to load or opens with streams empty, which looks like silence on your channels rather than a fault. Scheduled posts do not publish at their set time. Composing fails on submit, and posts may publish to some connected networks and not others. Analytics load stale, and connected accounts appear disconnected and ask to reauthorise.

What to do about it

Check status.hootsuite.com, which reports the Hootsuite web and mobile applications alongside Sparkcentral and Talkwalker. Verify whether time-sensitive posts actually published by looking at the social network itself rather than at Hootsuite, and post directly there if a launch window is closing. Avoid rescheduling a post that may have gone out, since duplicates are public and awkward.

Is it down for everyone, or just you?

If this page says Hootsuite is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

Hootsuite outage FAQ

Did my scheduled post go out during the outage?

Check the social network directly rather than Hootsuite. A post can publish successfully while the dashboard fails to show it, and the reverse also happens. Missed posts are not always published retroactively once the service recovers, so a launch that mattered is worth confirming at the source and posting manually if it did not.

Is Hootsuite down or has a social account disconnected?

Expired authorisations are far more common than platform incidents and produce a clear prompt to reconnect the account. An outage instead gives failures across all networks at once. If only one channel is failing while others publish fine, reconnect that account rather than waiting for a status page that will stay green.

Why are my streams empty when my accounts are active?

Streams pull from the social networks through Hootsuite, so an incident on either side leaves them blank. An empty stream reads as nobody talking about you, which is a misleading impression to act on. Check the network directly before concluding that engagement dropped, especially if you monitor mentions for support.

Do posts publish to some networks and not others?

Yes, and it is a common partial failure. Each network integration is separate, so a post can reach one platform and fail on another, leaving your channels inconsistent. After an incident, compare what actually published on each network rather than trusting a single success message in the composer, then fill the gaps manually.

Does a Hootsuite outage affect Sparkcentral or Talkwalker?

They are listed as their own applications on the same status page and can fail independently. A team using Sparkcentral for customer conversations may be blocked while publishing works normally, or the reverse. Match the symptom to the specific application rather than treating any Hootsuite problem as one platform-wide event.

How we measure this

We request Hootsuite's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where Hootsuite publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Hootsuite itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.

Get alerted when Hootsuite goes down

We check Hootsuite every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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