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Is HaloPSA Down?

No — HaloPSA is up
HaloPSA's status page
Operational · no open incidents
FlareWarden checks
Website reachable · 8 of 8 regions · 247 ms

Right now

The verdict is the worse of these two. How we decide

HaloPSA's status page

status.haloservicesolutions.com · read · checked every 3 minutes

Operational
HaloPSA's components, as its status page reports them
ComponentStatus
UKOperational
EUOperational
USAOperational
APACOperational
UKOperational
EUOperational
USAOperational
APACOperational
UKOperational
EUOperational
USAOperational
APACOperational
16 more, all operational · show all 28
All of HaloPSA's components
ComponentStatus
Halo Core Application
UKOperational
EUOperational
USAOperational
APACOperational
Email Processing
UKOperational
EUOperational
USAOperational
APACOperational
Automated Integration Syncs
UKOperational
EUOperational
USAOperational
APACOperational
Reporting
UKOperational
EUOperational
USAOperational
APACOperational
Automations
UKOperational
EUOperational
USAOperational
APACOperational
Live Chat
UKOperational
EUOperational
USAOperational
APACOperational
Trials
UKOperational
EUOperational
USAOperational
APACOperational
12 locations All operational

FlareWarden checks

usehalo.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable
Regions up
8 of 8
Response
247 ms
Checked

By region

  • Amsterdam reachable, 346 ms
  • Dallas reachable, 201 ms
  • Paris reachable, 181 ms
  • San Jose reachable, 279 ms
  • Singapore reachable, 345 ms
  • Stockholm reachable, 185 ms
  • Sydney reachable, 281 ms
  • Toronto reachable, 160 ms
Timing by region
Connection timing for each region that loaded the page
RegionDNSTCPTLSTTFB
Amsterdam49 ms4 ms10 ms333 ms
Dallas76 ms2 ms15 ms188 ms
Paris26 ms3 ms9 ms168 ms
San Jose74 ms2 ms9 ms267 ms
Singapore154 ms3 ms9 ms335 ms
Stockholm49 ms1 ms7 ms175 ms
Sydney106 ms1 ms8 ms268 ms
Toronto22 ms2 ms7 ms150 ms
We check that usehalo.com loads, not every feature behind it. Test it yourself

History

Incidents HaloPSA reported

Since Nov 4, 2 days · from status.haloservicesolutions.com

Incidents
0
Major or critical
0
Median to resolve
—

No incidents reported in this window.

HaloPSA website availability

Measured by FlareWarden · usehalo.com

Last 7 days
—
Last 30 days
—
Last 90 days
—
Avg response, 30 days
—

Last 30 days

Oct 7: no data
Oct 8: no data
Oct 9: no data
Oct 10: no data
Oct 11: no data
Oct 12: no data
Oct 13: no data
Oct 14: no data
Oct 15: no data
Oct 16: no data
Oct 17: no data
Oct 18: no data
Oct 19: no data
Oct 20: no data
Oct 21: no data
Oct 22: no data
Oct 23: no data
Oct 24: no data
Oct 25: no data
Oct 26: no data
Oct 27: no data
Oct 28: no data
Oct 29: no data
Oct 30: no data
Oct 31: no data
Nov 1: no data
Nov 2: no data
Nov 3: no data
Nov 4: 100.00% uptime, 16 checks
Nov 5: 100.00% uptime, 32 checks
Oct 7 Today
No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of usehalo.com from multiple regions every 6 hours. HaloPSA's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 2 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What HaloPSA does

HaloPSA is the managed services product of Halo, which sells one platform for professional services automation, IT service management, CRM and customer service. Managed service providers and IT teams run tickets, projects, contracts, time tracking and billing in it. The hosted service runs in separate UK, EU, Canada, USA, APAC and South Africa regions, and the status page lists each of them.

What an outage looks like

Incidents usually hit one hosted database group, not every customer: Halo slows down or requests fail for tenants on that group. On November 1, 2026 a CPU issue on the eu5 database group in the UK slowed responses. Integrations can fail on their own: on September 1, 2026 every request from Halo to the QuickBooks API timed out while QuickBooks had an outage.

What to do about it

Check status.haloservicesolutions.com for your region. Incidents often name the hosted database group affected, such as eu5, EU-STABLE3 or US17. When an integration's provider is down, Halo has advised temporarily disabling that module, which keeps its configuration, until the provider recovers. After the August 27, 2026 UK outage, users still having problems were told to log out of Halo and back in.

Is it down for everyone, or just you?

If this page says HaloPSA is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

HaloPSA outage FAQ

Is HaloPSA down for everyone?
Usually not. Most incidents on Halo's status page affect one region or one hosted database group: eu5 in the UK on November 1, 2026, ZA-Stable1 in South Africa on October 20, EU-STABLE3 on September 28 and 30, US17 on June 1. Each region has its own rows for the core application, email processing, integration syncs, reporting, automations and live chat.
Why is a HaloPSA integration failing when Halo is up?
The service on the other end may be down. On September 1, 2026 every request from Halo to the QuickBooks API timed out during a QuickBooks outage. Halo said temporarily disabling the QuickBooks module, which keeps its configuration, would let those requests complete, and the integration could be re-enabled the next morning. The status page also lists external services Halo uses, including AWS, Azure, Okta, OpenAI and Stripe.
Why am I still having problems after a HaloPSA outage is resolved?
You may still hold a token created during the outage. After the August 27, 2026 UK disruption, Halo said some customers kept having issues because incorrect tokens created during the outage were still active, and that logging out of Halo and back in fixed it by reauthorising the user. Try that before raising a ticket.
How long do HaloPSA incidents last?
Recent ones ran about four hours from first report to resolved, with service mostly back sooner. On November 1, 2026 response times on eu5 were back to normal within 15 minutes of the first update. On September 1 most US customers were fixed within 40 minutes, with the last few brought back after that. Halo says a root cause analysis follows within two weeks for affected customers.

How we measure this

  • We request HaloPSA's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where HaloPSA publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of HaloPSA itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.

Get alerted when HaloPSA goes down

We check HaloPSA every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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