- Service Status
- /
- Gusto

Is Gusto Down?
- Gusto's status page
- Operational · no open incidents
- FlareWarden checks
- Blocked · gusto.com turns our checks away
Right now
We cannot measure Gusto directly, so the verdict follows its status page. How we decide
Gusto's status page
status.gusto.com · read · checked every 3 minutes
| Component | Status |
|---|---|
| Gusto.com website | Operational |
| Payroll, Benefits, HR | Operational |
| Phone System | Operational |
| Email System | Operational |
| Chat System | Operational |
| Gusto Mobile | Operational |
| API | Operational |
| Two-factor authentication text messages | Operational |
| DNS | Operational |
| Elastic Compute Cloud | Operational |
| S3 West | Operational |
| S3 East | Operational |
22 more, all operational · show all 34
| Component | Status |
|---|---|
| Gusto.com website | Operational |
| Payroll, Benefits, HR | Operational |
| Phone System | Operational |
| Email System | Operational |
| Chat System | Operational |
| Gusto Mobile | Operational |
| API | Operational |
| Two-factor authentication text messages | Operational |
| Provider: AWS | |
| DNS | Operational |
| Elastic Compute Cloud | Operational |
| S3 West | Operational |
| S3 East | Operational |
| Load Balancers | Operational |
| Caching | Operational |
| Database | Operational |
| Cloudfront | Operational |
| Provider: Cloudflare | |
| Cloudflare SSL Certificate Provisioning | Operational |
| Cloudflare Gateway | Operational |
| Cloudflare Authoritative DNS | Operational |
| Cloudflare Bot Management | Operational |
| Cloudflare CDN/Cache | Operational |
| Cloudflare Challenge Platform | Operational |
| Cloudflare API Shield | Operational |
| Cloudflare DNS Root Servers | Operational |
| Cloudflare Distributed Web Gateway | Operational |
| Cloudflare DNS Updates | Operational |
| Cloudflare Firewall | Operational |
| Cloudflare Infrastructure | Operational |
| Cloudflare Images | Operational |
| Cloudflare Image Resizing | Operational |
| Cloudflare Load Balancing and Monitoring | Operational |
| Cloudflare Network | Operational |
| Cloudflare Recursive DNS | Operational |
| Cloudflare Web Analytics | Operational |
FlareWarden checks
gusto.com from 8 regions · every 6 hours
Why there is no uptime figure on this page
The last time we fetched Gusto's page directly, the origin answered and turned our client away rather than serving the page. That answer tells us the origin was reachable and responding, but it is a response about our automation, not about whether Gusto works for you.
A percentage built from those checks would measure our own access, so we do not publish one. What this page does show is each region's most recent result and Gusto's own status feed, which you can weigh yourself.
By region · checked
- Ashburn Edge responded
- Dallas Edge responded
- Frankfurt Edge responded
- Johannesburg Edge responded
- Los Angeles Edge responded
- Newark Edge responded
- Paris Edge responded
- São Paulo Edge responded
Edge responded means a static asset loaded. That proves the edge is up, not that the site works.
History
Incidents Gusto reported
Since Oct 22, 15 days · from status.gusto.com
- Incidents
- 0
- Major or critical
- 0
- Median to resolve
- —
No incidents reported in this window.
Gusto website availability
Measured by FlareWarden · gusto.com
No availability figure: a percentage built from our checks of Gusto would measure our own access, not Gusto.
Last 30 days
What Gusto does
Gusto is a payroll, benefits and HR platform used mainly by small and mid-sized US employers. It runs payroll, administers health insurance and retirement enrollment, and holds employee records and onboarding. Its status page reports Payroll, Benefits and HR as separate products alongside the website, mobile app and API, which is how most customers meet it during an incident.
What an outage looks like
The Gusto web app fails to load or hangs after sign-in, and payroll runs cannot be submitted or approved. Sign-in can break independently: Gusto lists two-factor authentication text messages as its own component, so an account using SMS codes can be locked out while the rest of the product serves normally. The mobile app and API are reported separately.
What to do about it
Check status.gusto.com and read the specific component rather than the top banner. Gusto publishes its upstream dependencies there too, including Cloudflare and several AWS services, so an incident is often narrower than the headline suggests. If two-factor authentication text messages are the failing component, the problem is the SMS path and not your password. Do not resubmit a payroll run that may already have been accepted.
Is it down for everyone, or just you?
If this page says Gusto is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.
Related services
Gusto outage FAQ
Is Gusto down for everyone, or just my company?
Can I still run payroll during a Gusto outage?
I cannot receive my Gusto two-factor code. Is that an outage?
Does a Gusto outage mean my employees will be paid late?
Is the problem Gusto or one of its providers?
How we measure this
- We request Gusto's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
- A region counts as down only when it gets no usable HTTP response. A
403or429means the origin answered and refused us, which we report as blocked, never as an outage. - A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
- Response times average only the regions that actually served the page, so a timeout never inflates the number.
- Where Gusto publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Gusto itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed, and when Gusto blocks our checks entirely, we report the vendor's own status directly. The availability figures above are our measurement alone.
Get alerted when Gusto goes down
This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.
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