Is FreshBooks Down?

No — FreshBooks is up

FreshBooks's status page: Operational · no open incidents
FlareWarden checks: Website reachable · 8 of 8 regions · 272 ms

Right now

The verdict is the worse of these two. How we decide

FreshBooks's status page

status.freshbooks.com · read 3 minutes ago · checked every 3 minutes

Operational

FreshBooks's components, as its status page reports them
Component	Status
FreshBooks the service itself	Operational
Automatic Expense Import	Operational
FreshBooks Payments	Operational
Android App	Operational
iOS App	Operational
Free Invoice Creator	Operational
FreshBooks.com Website	Operational
FreshBooks Payroll	Operational
FreshBooks Billing and Upgrade	Operational

Open their status page

FlareWarden checks

freshbooks.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable

Regions up: 8 of 8
Response: 272 ms
Checked: 5 hours ago

By region

Ashburn reachable, 225 ms
Chicago reachable, 329 ms
Frankfurt reachable, 98 ms
Johannesburg reachable, 535 ms
London reachable, 137 ms
Los Angeles reachable, 266 ms
São Paulo reachable, 481 ms
Tokyo reachable, 110 ms

Timing by region

Connection timing for each region that loaded the page
Region	DNS	TCP	TLS	TTFB
Ashburn	120 ms	2 ms	11 ms	159 ms
Chicago	110 ms	21 ms	29 ms	183 ms
Frankfurt	67 ms	1 ms	5 ms	79 ms
Johannesburg	500 ms	1 ms	7 ms	514 ms
London	100 ms	1 ms	6 ms	113 ms
Los Angeles	227 ms	1 ms	6 ms	239 ms
São Paulo	432 ms	3 ms	8 ms	452 ms
Tokyo	80 ms	1 ms	5 ms	93 ms

We check that freshbooks.com loads, not every feature behind it. Test it yourself

History

Incidents FreshBooks reported

Since Oct 22, 2 days · from status.freshbooks.com

Incidents: 1
Major or critical: 0
Median to resolve: 19h 49m

FreshBooks - Component not working
minor · Oct 20
lasted 19h 49m

FreshBooks website availability

Measured by FlareWarden · freshbooks.com

Last 7 days: 100%
Last 30 days: 100%
Last 90 days: 100%
Avg response, 30 days: 288ms

Last 30 days

75-day clean streak

Sep 24 Today

No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of freshbooks.com from multiple regions every 6 hours. FreshBooks's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 75 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What FreshBooks does

FreshBooks is invoicing and accounting software for small businesses, freelancers and service firms. It handles invoices and estimates, expense tracking with automatic bank import, time tracking, payments and payroll, through a web application and iOS and Android apps. It is where a small firm's billing and client records live, so downtime interrupts getting paid.

What an outage looks like

FreshBooks reports the main application, the FreshBooks.com website, Automatic Expense Import, FreshBooks Payments, Payroll, Billing and Upgrade, the Free Invoice Creator and the iOS and Android apps as separate components. Expense import can stop pulling bank transactions while the app works normally, payments fail at checkout, and invoice sends error out or leave the invoice sitting as a draft.

What to do about it

Check status.freshbooks.com, which lists the mobile apps and Automatic Expense Import separately from the main application, so a quiet failure such as bank feeds not importing is visible there rather than being mistaken for a bank problem. The page offers email and text message notifications for incidents. Before resending an invoice, check the sent log, since delivery can lag behind what the interface shows.

Is it down for everyone, or just you?

If this page says FreshBooks is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

FreshBooks outage FAQ

My bank transactions stopped importing. Is FreshBooks down?

Possibly, and this is the failure most often misread as a bank problem. Automatic Expense Import is its own component on the status page and can be affected while the rest of FreshBooks works normally, so nothing looks broken except that new transactions stop appearing. Check that line specifically before re-linking the bank connection, which is disruptive and rarely the actual fix.

Does the FreshBooks mobile app work when the website is down?

Sometimes. The iOS and Android apps are listed as separate components from the main application and the website, so they can be affected independently in either direction. If the web app is unavailable, trying the mobile app is a reasonable first step rather than a wasted one. The status page will say which surfaces FreshBooks currently considers affected.

Should I resend an invoice that failed to send?

Check the invoice status and the client view first. Delivery can complete after the interface reports a problem, and a duplicate invoice is a worse outcome for a client relationship than a delayed one. If the main application is listed as affected, wait for the incident to clear and then confirm the state of anything you attempted during it.

Can I get told when FreshBooks has an incident?

Yes. The status page offers notifications by email and by text message, so you can be alerted rather than discovering an incident when a client says an invoice never arrived. That is worth setting up if billing runs on a schedule, since the components most likely to fail quietly, such as expense import, are the ones you are least likely to notice yourself.

How we measure this

We request FreshBooks's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where FreshBooks publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of FreshBooks itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.

Get alerted when FreshBooks goes down

We check FreshBooks every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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