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Is Forethought Down?

No — Forethought is up
Forethought's status page
Operational · no open incidents
FlareWarden checks
Website reachable · 8 of 8 regions · 177 ms

Right now

The verdict is the worse of these two. How we decide

Forethought's status page

status.forethought.ai · read · checked every 3 minutes

Operational
Forethought's components, as its status page reports them
ComponentStatus
DashboardOperational
Solve WidgetOperational
Solve EmailOperational
Solve VoiceOperational
Solve for SlackOperational
AssistOperational
APIOperational
TriageOperational
DiscoverOperational
OrchestratorOperational

FlareWarden checks

forethought.ai from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable
Regions up
8 of 8
Response
177 ms
Checked

By region

  • Ashburn reachable, 197 ms
  • Chicago reachable, 252 ms
  • Frankfurt reachable, 98 ms
  • Johannesburg reachable, 212 ms
  • London reachable, 75 ms
  • Los Angeles reachable, 225 ms
  • São Paulo reachable, 307 ms
  • Tokyo reachable, 56 ms
Timing by region
Connection timing for each region that loaded the page
RegionDNSTCPTLSTTFB
Ashburn134 ms1 ms8 ms191 ms
Chicago167 ms1 ms13 ms244 ms
Frankfurt37 ms2 ms11 ms90 ms
Johannesburg173 ms1 ms8 ms205 ms
London12 ms3 ms14 ms64 ms
Los Angeles149 ms3 ms14 ms214 ms
São Paulo232 ms2 ms13 ms299 ms
Tokyo11 ms1 ms7 ms50 ms
We check that forethought.ai loads, not every feature behind it. Test it yourself

History

Incidents Forethought reported

Since Nov 4, 2 days · from status.forethought.ai

Incidents
0
Major or critical
0
Median to resolve
—

No incidents reported in this window.

Forethought website availability

Measured by FlareWarden · forethought.ai

Last 7 days
—
Last 30 days
—
Last 90 days
—
Avg response, 30 days
—

Last 30 days

Oct 7: no data
Oct 8: no data
Oct 9: no data
Oct 10: no data
Oct 11: no data
Oct 12: no data
Oct 13: no data
Oct 14: no data
Oct 15: no data
Oct 16: no data
Oct 17: no data
Oct 18: no data
Oct 19: no data
Oct 20: no data
Oct 21: no data
Oct 22: no data
Oct 23: no data
Oct 24: no data
Oct 25: no data
Oct 26: no data
Oct 27: no data
Oct 28: no data
Oct 29: no data
Oct 30: no data
Oct 31: no data
Nov 1: no data
Nov 2: no data
Nov 3: no data
Nov 4: 100.00% uptime, 16 checks
Nov 5: 100.00% uptime, 32 checks
Oct 7 Today
No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of forethought.ai from multiple regions every 6 hours. Forethought's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 2 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What Forethought does

Forethought is a customer service AI platform: its AI agents answer customers in a website widget, by email, on the phone, and in Slack, and hand conversations to human agents in the company's helpdesk. Its status page lists the Dashboard, Solve (Widget, Email, Voice and Slack), Assist, Triage, Discover, Orchestrator and the API.

What an outage looks like

Incidents usually hit one channel. The Solve Widget failed to load for some customers on July 9, 2026 for about 25 minutes. Solve Voice calls sound different or degrade when a speech or communications provider fails, as on March 23 and April 2, and call transfers failed on October 21, 2025 during a Twilio disruption. The Dashboard was unavailable for all users on February 3, 2026 for about 2.8 hours.

What to do about it

Check status.forethought.ai for the channel your customers use: the Solve Widget, Solve Email, Solve Voice and Solve for Slack each have a row. Many incidents start at a provider, so check that provider too: Intercom for Intercom customers, Twilio for call transfers, and Cloudflare, which caused the November 18, 2025 API errors. During Solve Voice provider incidents Forethought has switched calls to a backup provider.

Is it down for everyone, or just you?

If this page says Forethought is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

Forethought outage FAQ

Does a Forethought outage stop my helpdesk?
No, your helpdesk runs separately, but handoffs and messages between Forethought and it can fail. During the October 20, 2025 AWS outage Forethought warned of intermittent issues with handoffs or message delivery to some helpdesk systems for about four hours. On January 9, 2026 an Intercom outage disrupted the Solve Widget and Solve Email for Intercom customers.
Why does Forethought's voice agent sound different?
Usually because Forethought switched to a fallback provider. On August 8, 2025 its primary text-to-speech provider failed and the voice agent sounded different on the fallback. On March 23 and April 2, 2026 call quality dropped during an incident at its core communications provider, and Forethought moved calls to its backup provider; both cleared within an hour.
Does a Cloudflare or AWS outage affect Forethought?
Both have. The November 18, 2025 Cloudflare global network outage caused elevated API errors across the Dashboard, Solve, Assist, Triage and Discover for about 1.7 hours. On February 3, 2026 the Dashboard was unavailable for all users, which Forethought said looked to have resulted from an earlier Cloudflare outage. AWS's October 20, 2025 outage disrupted helpdesk handoffs.
Why are my Forethought Dashboard numbers wrong?
In February 2026 a known issue inflated them. From February 3 conversation metrics in Dashboard Insights were inflated for customers using initial-intent-id; Forethought fixed new occurrences and spent about 30 hours cleaning up invalid records. On January 9 Solve analytics did not appear on the Dashboard for about five hours. Check the Dashboard row before reporting the numbers.

How we measure this

  • We request Forethought's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Forethought publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Forethought itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.

Get alerted when Forethought goes down

We check Forethought every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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