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Is Experts Exchange Down?

No — Experts Exchange is up

Reachable from all 6 checked regions

Average response time: 372ms

Last checked · checks run every 6 hours

Official status page: https://status.experts-exchange.com

Experts Exchange uptime

100%
Last 7 days
100%
Last 30 days
100%
Last 90 days
253ms
Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 9 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

9-day clean streak
Aug 22: no data
Aug 23: no data
Aug 24: no data
Aug 25: no data
Aug 26: no data
Aug 27: no data
Aug 28: no data
Aug 29: no data
Aug 30: no data
Aug 31: no data
Sep 1: no data
Sep 2: no data
Sep 3: no data
Sep 4: no data
Sep 5: no data
Sep 6: no data
Sep 7: no data
Sep 8: no data
Sep 9: no data
Sep 10: no data
Sep 11: no data
Sep 12: 100.00% uptime, 24 checks
Sep 13: 100.00% uptime, 32 checks
Sep 14: 100.00% uptime, 32 checks
Sep 15: 100.00% uptime, 31 checks
Sep 16: 100.00% uptime, 32 checks
Sep 17: 100.00% uptime, 32 checks
Sep 18: 100.00% uptime, 32 checks
Sep 19: 100.00% uptime, 32 checks
Sep 20: 100.00% uptime, 14 checks
Aug 22 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

bom
801ms
DNS 146ms TCP 123ms TLS 129ms TTFB 563ms
cdg
93ms
DNS 76ms TCP 1ms TLS 6ms TTFB 90ms
dfw
202ms
DNS 91ms TCP 1ms TLS 5ms TTFB 200ms
ewr
153ms
DNS 131ms TCP 2ms TLS 5ms TTFB 149ms
gru
886ms
DNS 372ms TCP 112ms TLS 116ms TTFB 714ms
iad
102ms
DNS 83ms TCP 3ms TLS 6ms TTFB 98ms

What Experts Exchange does

Experts Exchange is a paid question-and-answer community where IT professionals post technical problems and get answers from other members. Much of its value is the archive: years of answered questions that people reach from search engines rather than by browsing. Membership is subscription-based, and the site also handles messaging between members and alerts to experts watching a topic.

What an outage looks like

The site loads but search returns nothing, so the archive is effectively unreachable even though individual answer pages still render. Sign-in fails while public pages stay visible. Messages between members do not send, and expert alerts stop arriving so questions sit unanswered. Images and attachments on an answer fail to load while the text around them renders normally.

What to do about it

Read status.experts-exchange.com, which runs on ilert and lists the website, user authentication, search, messages, expert alerts, payment, database, CDN, file storage, email, video delivery and webservers as separate components. Match your symptom to the layer: missing images point at the CDN or file storage rather than at the site. If only search is affected, a site-scoped search on an external engine reaches the same archive.

Is it down for everyone, or just you?

If this page says Experts Exchange is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 18 cities across three regions to find out where it breaks.

Test it yourself

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Experts Exchange outage FAQ

The site loads but search finds nothing. Is Experts Exchange down?
Partly, and for a question-and-answer site it is the failure that matters most. Search Service is a component separate from the website and the webservers on Experts Exchange's status page, so pages render normally while the archive behind them cannot be queried. Individual answers reached by direct link still work. Searching the site through an external search engine is a workable route to the same pages meanwhile.
I cannot sign in but I can read pages. Is that an outage?
It can be. User Authentication is listed as its own component, separate from the website, so anonymous reading can work while sign-in fails for everyone. Before assuming that, rule out the local causes that look identical: an expired session, a password manager filling stale credentials, or cookies blocked for the domain. Check the authentication row on the status page to tell the two apart.
Will a question I posted during an outage be lost?
Anything the site confirmed as posted is stored and is not affected by a later outage. A submission that failed mid-post is a different matter, and Experts Exchange publishes no guarantee about drafts interrupted in flight, so treat an unconfirmed post as not submitted. Copy the text before retrying, and check the question list once the site returns rather than posting a second copy.
Why are images missing when the text loads fine?
Because they come from a different component. Experts Exchange lists CDN and File Storage separately from the website and webservers, so page text can be served normally while attachments, screenshots and diagrams fail. Video Delivery Service is separate again. This is worth knowing on a troubleshooting site, where the screenshot is often the answer and its absence makes a working page useless.
Does an outage affect my subscription or a payment?
Payment Service is listed as its own component, so it can fail while the rest of the site works, or keep working during a wider incident. A subscription that is already active is not cancelled by an outage. If a payment failed during one, check your account once the payment row reports operational rather than submitting it again, since retrying is what produces duplicate charges.

How we measure this

  • We request Experts Exchange's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 6 of them.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Experts Exchange publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Experts Exchange goes down

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