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Is Endicia Down?

Partially — Endicia is degraded
Endicia's status page
Open incident · unrated incident (“Important Change: DDU Shipments to Germany No Longer Accepted”)
FlareWarden checks
Website reachable · 8 of 8 regions · 616 ms

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Endicia's status page

status.endicia.com · read · checked every 3 minutes

Open incident
Unrated monitoring since

Important Change: DDU Shipments to Germany No Longer Accepted

Effective October 23, 2026, German customs authorities no longer accept DDU (Delivered Duty Unpaid) imports. GlobalPost and GAP DDU services can no longer be used for shipments to Germany, and labels created with these services will return an error. GlobalPost Plus and GlobalPost Plus (Duties and Taxes included) remain available for Germany.

Latest update 9 days ago

Endicia's components, as its status page reports them
ComponentStatus
Endicia Online (Printing postage using a Web Browser)Operational
Endicia Downloadable (Print postage using our Windows application)Operational
Endicia DAZzle (Print postage with downloadable software for the PC)Operational
Endicia for Mac (Print postage with downloadable software for Mac)Operational
Endicia API (Endicia Label Server)Operational
Endicia Reporting Tools (Postage History, Refunds, SCAN Forms)Operational
Open their status page

FlareWarden checks

endicia.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable
Regions up
8 of 8
Response
616 ms
Checked

By region

  • Amsterdam reachable, 702 ms
  • Chicago reachable, 191 ms
  • London reachable, 688 ms
  • San Jose reachable, 214 ms
  • Singapore reachable, 804 ms
  • Sydney reachable, 1261 ms
  • Tokyo reachable, 834 ms
  • Toronto reachable, 239 ms
Timing by region
Connection timing for each region that loaded the page
RegionDNSTCPTLSTTFB
Amsterdam210 ms2 ms8 ms696 ms
Chicago79 ms2 ms6 ms184 ms
London100 ms12 ms12 ms682 ms
San Jose77 ms2 ms6 ms209 ms
Singapore82 ms1 ms5 ms801 ms
Sydney219 ms1 ms666 ms1257 ms
Tokyo164 ms62 ms137 ms711 ms
Toronto70 ms0 ms20 ms237 ms
We check that endicia.com loads, not every feature behind it. Test it yourself

History

Incidents Endicia reported

Since Oct 22, 15 days · from status.endicia.com

Incidents
1
Major or critical
0
Median to resolve
—

  1. Important Change: DDU Shipments to Germany No Longer Accepted

    Unrated ·

    Ongoing

Endicia website availability

Measured by FlareWarden · endicia.com

Last 7 days
100%
Last 30 days
100%
Last 90 days
100%
Avg response, 30 days
760ms

Last 30 days

55-day clean streak
Oct 7: 100.00% uptime, 32 checks
Oct 8: 100.00% uptime, 32 checks
Oct 9: 100.00% uptime, 32 checks
Oct 10: 100.00% uptime, 32 checks
Oct 11: 100.00% uptime, 32 checks
Oct 12: 100.00% uptime, 32 checks
Oct 13: 100.00% uptime, 32 checks
Oct 14: 100.00% uptime, 31 checks
Oct 15: 100.00% uptime, 32 checks
Oct 16: 100.00% uptime, 31 checks
Oct 17: 100.00% uptime, 30 checks
Oct 18: 100.00% uptime, 32 checks
Oct 19: 100.00% uptime, 32 checks
Oct 20: 100.00% uptime, 32 checks
Oct 21: 100.00% uptime, 32 checks
Oct 22: 100.00% uptime, 31 checks
Oct 23: 100.00% uptime, 32 checks
Oct 24: 100.00% uptime, 32 checks
Oct 25: 100.00% uptime, 32 checks
Oct 26: 100.00% uptime, 32 checks
Oct 27: 100.00% uptime, 32 checks
Oct 28: 100.00% uptime, 32 checks
Oct 29: 100.00% uptime, 31 checks
Oct 30: 100.00% uptime, 31 checks
Oct 31: 100.00% uptime, 31 checks
Nov 1: 100.00% uptime, 32 checks
Nov 2: 100.00% uptime, 32 checks
Nov 3: 100.00% uptime, 31 checks
Nov 4: 100.00% uptime, 32 checks
Nov 5: 100.00% uptime, 32 checks
Oct 7 Today
No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of endicia.com from multiple regions every 6 hours. Endicia's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 55 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What Endicia does

Endicia sells USPS postage online and prints shipping labels for it, through a browser app, downloadable Windows and Mac software, the DAZzle desktop application and an API that e-commerce platforms call to buy labels programmatically. Online sellers and warehouses use it to buy postage, print labels and file refunds and SCAN forms without visiting a post office.

What an outage looks like

Labels fail to generate or print, so packages are packed and ready with nothing to put on them. Buying postage fails or the balance does not update. Integrations that call the Endicia API for labels return errors, which surfaces inside the seller's own store or shipping software rather than on an Endicia screen. Refund requests and SCAN form generation stop separately from label printing.

What to do about it

Read status.endicia.com and match your surface to the row. Endicia reports Endicia Online, Endicia Downloadable, DAZzle, Endicia for Mac, the Endicia API Label Server and Reporting Tools as separate components, so a colleague printing from a different client proves nothing about yours. If the API is the affected row and the desktop clients are not, printing by hand is a workable fallback for urgent packages.

Is it down for everyone, or just you?

If this page says Endicia is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

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Endicia outage FAQ

The web app is down but my desktop software works. Is Endicia down?
Partly, and Endicia's own status page is built for exactly this question. Endicia Online, Endicia Downloadable, DAZzle and Endicia for Mac are four separate components, so the browser tool can fail while a Windows or Mac client keeps printing, or the reverse. Check the row that matches how you print rather than the headline, because a single all-clear at the top is not what governs your workflow.
My store's shipping integration stopped creating labels. Is that Endicia?
It may be, and the component to check is the Endicia API, which Endicia lists as the Label Server. Platforms and shipping software buy labels through that API, so when it fails the error appears inside your own store or shipping tool rather than anywhere on Endicia's site. That makes it easy to mistake for a bug in your platform. Check the API row before opening a ticket with them.
Will I be charged for postage on a label that failed to print?
Endicia does not publish a guarantee covering labels interrupted mid-purchase, so check rather than assume. Reporting Tools, which Endicia lists as covering history, refunds and SCAN forms, is where a printed-but-unused label is reconciled, and it is a separate component that can be unavailable while printing works. Avoid buying the same label repeatedly during an incident, because duplicates are harder to refund than a single stuck one.
Can I still ship while Endicia is down?
Yes, through routes that do not depend on it. Labels already printed are valid physical postage and can be handed over normally. For new packages, buying postage at a USPS retail counter does not involve Endicia at all, and any second postage provider you hold an account with is unaffected. What you lose is your Endicia rates and record-keeping, not the ability to ship.
Is Endicia down for everyone or just me?
Separate the service from your own client before deciding. The desktop applications need a working connection to Endicia, so a local firewall, a VPN or a proxy that blocks them produces symptoms identical to an outage on one machine while colleagues print normally. Try the browser app from a different network. The regional measurements on this page show what our probes saw from several locations at once.

How we measure this

  • We request Endicia's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Endicia publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of Endicia itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.

Get alerted when Endicia goes down

We check Endicia every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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