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Is ElevenLabs Down?

No — ElevenLabs is up

Reachable from all 8 checked regions

Average response time: 207ms

Last checked · checks run every 6 hours

Official status page: https://status.elevenlabs.io

ElevenLabs uptime

100%
Last 7 days
100%
Last 30 days
100%
Last 90 days
225ms
Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 11 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

11-day clean streak
Jul 25: no data
Jul 26: no data
Jul 27: no data
Jul 28: no data
Jul 29: no data
Jul 30: no data
Jul 31: no data
Aug 1: no data
Aug 2: no data
Aug 3: no data
Aug 4: no data
Aug 5: no data
Aug 6: no data
Aug 7: no data
Aug 8: no data
Aug 9: no data
Aug 10: no data
Aug 11: no data
Aug 12: no data
Aug 13: 100.00% uptime, 24 checks
Aug 14: 100.00% uptime, 32 checks
Aug 15: 100.00% uptime, 31 checks
Aug 16: 100.00% uptime, 26 checks
Aug 17: 100.00% uptime, 32 checks
Aug 18: 100.00% uptime, 32 checks
Aug 19: 100.00% uptime, 32 checks
Aug 20: 100.00% uptime, 32 checks
Aug 21: 100.00% uptime, 32 checks
Aug 22: 100.00% uptime, 32 checks
Aug 23: 100.00% uptime, 24 checks
Jul 25 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

cdg
153ms
DNS 0ms TCP 2ms TLS 10ms TTFB 133ms
dfw
72ms
DNS 0ms TCP 2ms TLS 8ms TTFB 42ms
ewr
93ms
DNS 0ms TCP 8ms TLS 13ms TTFB 68ms
fra
167ms
DNS 0ms TCP 1ms TLS 13ms TTFB 149ms
gru
238ms
DNS 0ms TCP 13ms TLS 53ms TTFB 227ms
iad
68ms
DNS 0ms TCP 2ms TLS 9ms TTFB 59ms
jnb
774ms
DNS 0ms TCP 1ms TLS 170ms TTFB 419ms
lax
85ms
DNS 0ms TCP 0ms TLS 13ms TTFB 78ms
lhr
159ms
DNS 0ms TCP 3ms TLS 15ms TTFB 128ms

What ElevenLabs does

ElevenLabs provides text-to-speech and voice cloning through an API and a web studio, used for audiobooks, dubbing, game dialogue and voice agents that answer calls. Its products are grouped as ElevenAPI for direct generation, ElevenAgents for conversational agents and ElevenCreative for the studio tools, so an outage can affect automated pipelines and live agents differently.

What an outage looks like

API calls to generate speech return errors or hang, so batch jobs and build pipelines stall rather than fail fast. Voice agents stop responding mid-conversation or never pick up at all. The web studio loads but generation requests spin without producing audio. Dubbing and long-form jobs queued earlier stop progressing, and newly cloned voices are unavailable to requests referencing them.

What to do about it

Check status.elevenlabs.io, which reports ElevenAPI, ElevenAgents and ElevenCreative separately, so an agent outage can be told apart from a generation one. Applications calling the API should back off and retry rather than hammering, since a retry storm turns a partial outage into a rate limit. Cache generated audio wherever the same text is used repeatedly.

Is it down for everyone, or just you?

If this page says ElevenLabs is up but it is not loading for you, the problem is between you and them. Run a check against any URL from all 18 regions to find out where it breaks.

Test it yourself

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ElevenLabs outage FAQ

Is the ElevenLabs API down or is my key rejected?
An authentication problem returns a 401 and does so instantly, while an outage more often shows as a timeout, a 5xx, or requests that hang. Check status.elevenlabs.io, which lists ElevenAPI separately from the studio and agents. The measurement above probes a public ElevenLabs API endpoint from several regions, so it reflects the API surface rather than the marketing site.
Do I get charged for failed generations?
ElevenLabs does not state a blanket policy on its status page, so treat this as something to confirm against your usage dashboard after an incident rather than assume either way. Compare the character or credit count against the audio you actually received. If the numbers do not match, that is the concrete thing to raise with support, with timestamps from the incident.
Will my voice agent recover on its own?
Agents holding a live connection generally do not resume a conversation that was cut, so the caller has to start again. New sessions should connect normally once ElevenAgents returns to operational. If your agent fronts a phone line, having a fallback message or a human handoff configured is what stops an outage becoming silence on the call.
Should my application retry when ElevenLabs is down?
Retry, but with exponential backoff and a cap. Speech generation is expensive and slow relative to a normal API call, so aggressive retries during a partial outage add load and can push you into rate limiting on top of the incident. Queue the work and drain it once the status page clears, rather than blocking a user request on a retry loop.
Does an outage affect voices I already cloned?
Cloned voices are stored on ElevenLabs rather than in your application, so they are not lost, but they cannot be used while the API is unavailable. Audio you have already generated and downloaded is unaffected. If a small set of phrases is critical to your product, generating and storing them ahead of time removes the dependency for that path.

How we measure this

  • We request ElevenLabs's public endpoint every 6 hours from Fly.io regions across six continents — 8 of them answered the most recent check.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where ElevenLabs publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when ElevenLabs goes down

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