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Is Doxy.me Down?

No — Doxy.me is up

Reachable from all 8 checked regions

Average response time: 247ms

Last checked · checks run every 6 hours

Official status page: https://status.doxy.me

Doxy.me uptime

100%
Last 7 days
100%
Last 30 days
100%
Last 90 days
364ms
Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 22 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

22-day clean streak
Sep 14: no data
Sep 15: no data
Sep 16: no data
Sep 17: no data
Sep 18: no data
Sep 19: no data
Sep 20: no data
Sep 21: no data
Sep 22: 100.00% uptime, 16 checks
Sep 23: 100.00% uptime, 32 checks
Sep 24: 100.00% uptime, 32 checks
Sep 25: 100.00% uptime, 32 checks
Sep 26: 100.00% uptime, 32 checks
Sep 27: 100.00% uptime, 32 checks
Sep 28: 100.00% uptime, 32 checks
Sep 29: 100.00% uptime, 31 checks
Sep 30: 100.00% uptime, 31 checks
Oct 1: 100.00% uptime, 32 checks
Oct 2: 100.00% uptime, 32 checks
Oct 3: 100.00% uptime, 32 checks
Oct 4: 100.00% uptime, 32 checks
Oct 5: 100.00% uptime, 32 checks
Oct 6: 100.00% uptime, 32 checks
Oct 7: 100.00% uptime, 32 checks
Oct 8: 100.00% uptime, 32 checks
Oct 9: 100.00% uptime, 32 checks
Oct 10: 100.00% uptime, 32 checks
Oct 11: 100.00% uptime, 32 checks
Oct 12: 100.00% uptime, 32 checks
Oct 13: 100.00% uptime, 32 checks
Sep 14 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

ams
139ms
DNS 35ms TCP 1ms TLS 5ms TTFB 122ms
arn
261ms
DNS 79ms TCP 1ms TLS 5ms TTFB 253ms
cdg
304ms
DNS 117ms TCP 1ms TLS 5ms TTFB 297ms
dfw
292ms
DNS 126ms TCP 1ms TLS 4ms TTFB 227ms
ewr
164ms
DNS 84ms TCP 2ms TLS 4ms TTFB 149ms
sjc
199ms
DNS 31ms TCP 3ms TLS 4ms TTFB 189ms
syd
418ms
DNS 142ms TCP 0ms TLS 3ms TTFB 411ms
yyz
203ms
DNS 76ms TCP 8ms TLS 15ms TTFB 157ms

What Doxy.me does

Doxy.me is a telemedicine platform that it says more than one million providers use. A clinician shares a room link, the patient opens it in a browser with no download, and waits in a virtual waiting room until the clinician starts the visit. It is used for therapy, primary care and specialist follow-ups, so an outage lands at the moment a patient is waiting to be seen.

What an outage looks like

Providers cannot sign in or their room will not load, and patients arriving at a room link see an error or wait with nobody appearing. Video or audio fails to connect or drops during the call, and text message invitations may never arrive. Because Doxy.me relies on outside services for video, messaging and sign-in, a failure at one of those looks exactly like a Doxy.me outage.

What to do about it

Check status.doxy.me. It lists the Doxy.me API and webpages and also the outside services it depends on: Vonage Video API for calls, Twilio SMS by region, Frontegg for sign-in, Ably for real-time messaging, AWS and Intercom. If video is the failing row, phone the patient and reschedule, or continue by phone where that is clinically appropriate.

Is it down for everyone, or just you?

If this page says Doxy.me is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

Doxy.me outage FAQ

Why does the Doxy.me status page list Twilio, Vonage and AWS?
Because Doxy.me depends on them and shows their status next to its own. Video calls run on the Vonage Video API, text invitations go through Twilio SMS, sign-in uses Frontegg, and real-time messaging uses Ably. If one of those rows shows an incident, the cause and the timeline sit with that provider, even though patients experience it as Doxy.me being down.
My patient cannot join. Is Doxy.me down?
Check the status page first. If the Doxy.me rows and the Vonage video rows are green, the problem is most likely on the patient's side: camera or microphone permissions blocked in the browser, an outdated browser, or a weak connection. Doxy.me keeps a troubleshooting section in its help center, including an article on telling whether the service is down.
Why didn't my patient get the text invitation?
Look at the Text Messaging Services group. Twilio SMS is listed by region, with separate rows for North American toll-free, long code and short code numbers, so invitations can fail in one region while video calls work everywhere. Send the room link by email or read it out over the phone instead.
Is Doxy.me down for everyone or just me?
Compare the status page with this page's measurements from several regions. If both show Doxy.me healthy, the likely causes are local: a stale browser session or a browser that blocks the camera, so try a different browser before anything else. Failures seen from several regions at once point to Doxy.me itself.

How we measure this

  • We request Doxy.me's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Doxy.me publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Doxy.me goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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