Is DoorDash Down?

No — DoorDash is up

DoorDash's status page: Operational · no open incidents
FlareWarden checks: Website reachable · 8 of 8 regions · 369 ms

Right now

The verdict is the worse of these two. How we decide

DoorDash's status page

doordash.statuspage.io · read 3 minutes ago · checked every 3 minutes

Operational

DoorDash's components, as its status page reports them
Component	Status
Drive API	Operational
Drive Order Fulfillment	Operational
Drive Delivery Tracking Page	Operational
DoorDash Careers Site	Operational
Mx Websites	Operational
Native Apps	Operational
Online Ordering (Storefront)	Operational
Developer Portal	Operational
Merchant Portal	Operational
Merchant Tablet	Operational
Orders	Operational
Menu Updates	Operational

4 more, all operational · show all 16

All of DoorDash's components
Component	Status
Drive
Drive API	Operational
Drive Order Fulfillment	Operational
Drive Delivery Tracking Page	Operational
Corporate Sites
DoorDash Careers Site	Operational
DoorDash Commerce Platform
Mx Websites	Operational
Native Apps	Operational
Online Ordering (Storefront)	Operational
Developer Portal	Operational
Merchant Portal	Operational
Merchant Tablet	Operational
Merchant - Marketplace
Orders	Operational
Menu Updates	Operational
Dasher Status Updates	Operational
Business Manager App	Operational
Catalog	Operational
Inventory	Operational

Open their status page

FlareWarden checks

app.doordash.com from 8 regions · when you open this page (at most every 30 minutes), otherwise every 6 hours

Reachable

Regions up: 8 of 8
Response: 369 ms
Checked: 4 hours ago

By region

Ashburn reachable, 191 ms
Dallas reachable, 384 ms
Frankfurt reachable, 172 ms
Johannesburg reachable, 832 ms
London reachable, 237 ms
Los Angeles reachable, 367 ms
Newark reachable, 385 ms
São Paulo reachable, 390 ms

Timing by region

Connection timing for each region that loaded the page
Region	DNS	TCP	TLS	TTFB
Ashburn	149 ms	7 ms	9 ms	173 ms
Dallas	110 ms	31 ms	52 ms	231 ms
Frankfurt	109 ms	5 ms	28 ms	152 ms
Johannesburg	504 ms	37 ms	63 ms	646 ms
London	122 ms	11 ms	36 ms	183 ms
Los Angeles	140 ms	28 ms	33 ms	231 ms
Newark	287 ms	9 ms	32 ms	341 ms
São Paulo	324 ms	2 ms	45 ms	381 ms

We check that app.doordash.com loads, not every feature behind it. Test it yourself

History

Incidents DoorDash reported

Since Oct 22, 15 days · from doordash.statuspage.io

Incidents: 0
Major or critical: 0
Median to resolve: —

No incidents reported in this window.

DoorDash website availability

Measured by FlareWarden · app.doordash.com

Last 7 days: 100%
Last 30 days: 100%
Last 90 days: 100%
Avg response, 30 days: 336ms

Last 30 days

59-day clean streak

Oct 7 Today

No downtime Partial Downtime Not measurable No data

Measured by FlareWarden's own checks of app.doordash.com from multiple regions every 6 hours. DoorDash's status page sets the verdict above when it reports trouble, but never these figures. Percentages count only checks that returned an availability answer — 59 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

What DoorDash does

DoorDash is an on-demand delivery marketplace connecting customers with restaurants, grocery and convenience stores in the US, Canada and Australia. Beyond its own app it sells DoorDash Drive, a white-label delivery service that other companies use to fulfil orders placed on their own websites, so a business can depend on DoorDash without any customer ever opening the DoorDash app.

What an outage looks like

Orders fail at checkout or sit without a Dasher assigned, live tracking stops updating mid-delivery, and restaurant menus load empty or refuse to add items. Merchants see orders stop arriving on the tablet while the storefront still accepts them. Businesses using Drive see deliveries placed from their own website fail even though their site is working normally.

What to do about it

Read doordash.statuspage.io and match the row to your side of the service. Its components are grouped around merchant and Drive surfaces (Orders, Menu Updates, Catalog, Inventory, Merchant Portal, Merchant Tablet, and Drive API, Drive Order Fulfillment and Drive Delivery Tracking Page), so a Drive incident and a marketplace incident are separate. If an order was charged but never confirmed, wait for it to resolve rather than reordering, and use the in-app order help for refunds.

Is it down for everyone, or just you?

If this page says DoorDash is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

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DoorDash outage FAQ

DoorDash's status page says everything is operational, but my order will not go through. Why?

The published components are mostly merchant, Drive and developer surfaces rather than a single consumer verdict, so an all-clear there does not always describe the customer app. The measurements on this page probe the DoorDash app origin directly from several regions, which is a different signal. A payment authorisation failure or a restaurant that has gone offline also produce a checkout error with nothing wrong at DoorDash.

Ordering from a restaurant's own website failed. Is that a DoorDash outage?

It can be. DoorDash Drive is a white-label delivery service other companies use to fulfil orders taken on their own sites, and DoorDash reports it as its own component group with Drive API, Drive Order Fulfillment and Drive Delivery Tracking Page rows. A Drive incident breaks delivery on those sites while the DoorDash marketplace app keeps working, so the two failures do not appear together.

Is DoorDash down for everyone or just me?

Check the per-region measurements above before assuming a platform outage. DoorDash serves several countries and its own components are reported separately, so a fault can hit one surface and leave others untouched. If our regions all report the app reachable, look at your network, an outdated app version, or a payment method that needs re-authorising. A single restaurant showing as closed is a merchant state, not an outage.

Will I be charged for an order placed during a DoorDash outage?

An order that never confirmed usually leaves a pending authorisation rather than a completed charge, and pending authorisations drop off on their own. DoorDash does not publish a guarantee covering every failure mode, so check your order history once the incident clears and raise anything that completed without arriving through in-app order help. Avoid reordering while the first attempt is still pending, because both can eventually go through.

My Dasher tracking has frozen. Is the delivery still happening?

Often yes. DoorDash publishes Drive Delivery Tracking Page and Dasher Status Updates as components separate from order fulfilment, so the map and status text can stop updating while the courier is still driving. Treat a frozen tracker as lost visibility rather than a lost order, and wait for the delivery window before contacting support.

How we measure this

We request DoorDash's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them. When you open this page and our last check is more than 30 minutes old, we check again on the spot; those checks update the verdict, never the availability figures.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. Our checks only change their verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where DoorDash publishes an official status feed we read it too, and the verdict is the worse of what it reports and what our checks see: a major outage of DoorDash itself is Down, trouble with one part of it is Degraded, problems at a few of a provider's many locations change nothing, and a security notice that marks nothing down is shown but changes nothing either. We check the feed every 3 minutes and read it again within minutes of any change to its incidents or components; a reading counts for 45 minutes after the last check that found nothing changed. The availability figures above are our measurement alone.

Get alerted when DoorDash goes down

We check DoorDash every 6 hours, and again when you open this page if that was more than 30 minutes ago. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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