Is DocHub Down?

No — DocHub is up

Reachable from all 8 checked regions

Average response time: 726ms

Last checked 5 hours ago · checks run every 6 hours

Official status page: https://status.dochub.com

DocHub uptime

100%

Last 7 days

100%

Last 30 days

100%

Last 90 days

1020ms

Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 64 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

64-day clean streak

Sep 14 Today

No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

cdg

598ms

DNS 56ms TCP 1ms TLS 12ms TTFB 592ms

dfw

479ms

DNS 82ms TCP 1ms TLS 13ms TTFB 472ms

ewr

262ms

DNS 65ms TCP 1ms TLS 7ms TTFB 255ms

fra

1098ms

DNS 52ms TCP 1ms TLS 10ms TTFB 1092ms

gru

1203ms

DNS 142ms TCP 3ms TLS 10ms TTFB 1197ms

iad

472ms

DNS 68ms TCP 13ms TLS 20ms TTFB 434ms

jnb

1123ms

DNS 182ms TCP 0ms TLS 7ms TTFB 1117ms

lax

579ms

DNS 13ms TCP 36ms TLS 43ms TTFB 474ms

What DocHub does

DocHub is a browser-based PDF editor and signing service. Users annotate and fill documents, request signatures, and build reusable templates and fillable forms. It is used heavily inside Google Workspace, opening files directly from Gmail, Google Drive and Dropbox, which is why it shows up in school and small-office workflows where no separate document system exists.

What an outage looks like

Documents fail to open or save, the editor loads without the file, and sign requests are not delivered to recipients. Because DocHub reads files from Google Drive, a Drive or Google API fault produces the same symptom as a DocHub one: the document will not load. DocHub's status page tracks those upstream dependencies alongside its own site for exactly that reason.

What to do about it

Read status.dochub.com, which is unusually useful because it lists DocHub's dependencies as well as DocHub: Google Drive, Classroom and Gmail APIs, AWS, Cloudflare, Stripe and Twilio each have their own line. If dochub.com is operational but a Google API is not, the fix is to wait rather than to re-upload. Avoid re-sending a signature request until delivery is confirmed working.

Is it down for everyone, or just you?

If this page says DocHub is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

DocuSign

PandaDoc

Box

Google Workspace

DocHub outage FAQ

Is DocHub down, or is it Google Drive?

The status page answers this directly, which is rare. DocHub lists Google Drive, Google Classroom and Gmail API components next to its own, so you can see whether the failure is DocHub's or an upstream dependency's. If a Google line is red and dochub.com is green, no amount of retrying inside DocHub will help until Google recovers.

Will I lose my edits if DocHub goes down while I am working?

Edits that have been saved back to the document are held by DocHub and are not lost by an outage. Unsaved changes in an open editor tab are the risk, as with any browser-based editor. If the page is still open, avoid refreshing it: the tab holds the only copy of anything not yet written, and a reload during an incident discards it.

Do sign requests still get delivered during an outage?

Not reliably. Delivery depends on the components DocHub lists separately, including the Gmail API and Twilio for text messaging, so a signature request can fail to reach the recipient while DocHub itself works. Check those lines before re-sending, because duplicate sign requests confuse the recipient and can produce two signed copies of the same document.

Can I still open DocHub files from Google Drive when DocHub is down?

The files themselves live in your Drive and remain accessible there, but they will open as plain PDFs without DocHub's editing and signing layer. That is enough to read or forward a document during an incident. Anything that needs annotation, form filling or a signature has to wait for the DocHub line on the status page to clear.

How we measure this

We request DocHub's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where DocHub publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when DocHub goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

Start Free Monitoring

Free plan available No credit card required