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Is ChargePoint Down?

No — ChargePoint is up

Reachable from 7 of 8 checked regions — 1 region answered but refused our checks

Average response time: 466ms

Last checked · checks run every 6 hours

Official status page: https://status.chargepoint.com

ChargePoint uptime

100%
Last 7 days
100%
Last 30 days
100%
Last 90 days
477ms
Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 15 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

15-day clean streak
Sep 14: no data
Sep 15: no data
Sep 16: no data
Sep 17: no data
Sep 18: no data
Sep 19: no data
Sep 20: no data
Sep 21: no data
Sep 22: no data
Sep 23: no data
Sep 24: no data
Sep 25: no data
Sep 26: no data
Sep 27: no data
Sep 28: no data
Sep 29: 100.00% uptime, 15 checks
Sep 30: 100.00% uptime, 26 checks
Oct 1: 100.00% uptime, 24 checks
Oct 2: 100.00% uptime, 26 checks
Oct 3: 100.00% uptime, 28 checks
Oct 4: 100.00% uptime, 28 checks
Oct 5: 100.00% uptime, 26 checks
Oct 6: 100.00% uptime, 25 checks
Oct 7: 100.00% uptime, 29 checks
Oct 8: 100.00% uptime, 27 checks
Oct 9: 100.00% uptime, 25 checks
Oct 10: 100.00% uptime, 25 checks
Oct 11: 100.00% uptime, 25 checks
Oct 12: 100.00% uptime, 29 checks
Oct 13: 100.00% uptime, 27 checks
Sep 14 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

ewr
257ms
DNS 41ms TCP 1ms TLS 5ms TTFB 253ms
fra
699ms
DNS 1ms TCP 3ms TLS 7ms TTFB 695ms
gru
483ms
DNS 147ms TCP 1ms TLS 6ms TTFB 479ms
iad
417ms
DNS 73ms TCP 6ms TLS 16ms TTFB 401ms
jnb
HTTP 0 · challenge

Answered in 8942ms — the origin is serving traffic, it just refused our client.

lax
102ms
DNS 24ms TCP 1ms TLS 6ms TTFB 98ms
lhr
341ms
DNS 77ms TCP 1ms TLS 5ms TTFB 338ms
nrt
967ms
DNS 318ms TCP 66ms TLS 133ms TTFB 823ms

What ChargePoint does

ChargePoint runs an electric vehicle charging network. Drivers find stations and start sessions in the ChargePoint app, with an activated ChargePoint card or with Tap to Charge on a phone, and pay through a free ChargePoint account. Most stations on the network are independently owned and maintained by their owners. ChargePoint also sells ChargePoint Home chargers and software that station owners use to run their sites.

What an outage looks like

Most incidents on ChargePoint's status page are drops in station reachability, usually traced to a partner mobile carrier, where stations lose contact with the network and drivers see degraded charging. App incidents look different: the map not loading, or Start Charge returning a System Error or failing silently. In July 2026 some RFID card starts in the US and Canada were refused with Card Declined.

What to do about it

Check status.chargepoint.com, which splits Driver Apps, Charging Stations, Station Owner Apps, APIs and be.ENERGISED. If only the app is failing, start the session by tapping an activated ChargePoint card on the reader or with Tap to Charge; during a 2024 app slowdown ChargePoint said both, plus contactless credit cards, still worked. Report a faulty station in the app, or call 1-888-758-4389 (US and Canada, 24/7).

Is it down for everyone, or just you?

If this page says ChargePoint is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

ChargePoint outage FAQ

Is ChargePoint down or is it just this station?
If status.chargepoint.com shows no Station Connectivity incident, the fault is most likely the single station. Most stations are independently owned, and the owner is responsible for maintenance. Report it in the app: open Chargers, find the station, tap the port, then Report a Problem. ChargePoint says it contacts the owner and helps arrange the repair.
Can I still charge when the ChargePoint app is down?
Usually yes. ChargePoint lists three ways to start a session: Start Charge in the app, Tap to Charge in North America by holding your phone over the station's reader, or tapping an activated ChargePoint card. During a July 2024 app slowdown, ChargePoint said Tap to Charge, RFID cards and contactless credit cards still started sessions. Stations without a screen are usually private and need the card or the app.
Does ChargePoint Home charge without Wi-Fi?
Yes. ChargePoint says that if your Wi-Fi is down or disconnected, ChargePoint Home still charges your car on its schedule, and a charger with no schedule starts as soon as you plug in. To charge sooner than the schedule allows, plug in, unplug and plug back in within a few seconds, and it starts charging right away.
How long do ChargePoint station outages last?
Most last a few hours or less. Recent station reachability drops posted on status.chargepoint.com ran from under 20 minutes in North America in August 2026 to more than 10 hours in Europe in September 2026. In February 2025 about 10,000 European stations connected through the KPN and Mdex carriers stayed unreachable for nearly eight hours before recovering.

How we measure this

  • We request ChargePoint's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where ChargePoint publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when ChargePoint goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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