Skip to main content
Brightcove logo

Is Brightcove Down?

No — Brightcove is up

Reachable from all 8 checked regions

Average response time: 1154ms

Last checked · checks run every 6 hours

Official status page: https://status.brightcove.com

Brightcove uptime

91.67%
Last 7 days
96.69%
Last 30 days
96.69%
Last 90 days
1196ms
Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 26 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

4-day clean streak
Aug 22: no data
Aug 23: no data
Aug 24: no data
Aug 25: no data
Aug 26: 100.00% uptime, 16 checks
Aug 27: 100.00% uptime, 32 checks
Aug 28: 100.00% uptime, 32 checks
Aug 29: 100.00% uptime, 32 checks
Aug 30: 96.88% uptime, 32 checks
Aug 31: 100.00% uptime, 32 checks
Sep 1: 100.00% uptime, 32 checks
Sep 2: 100.00% uptime, 31 checks
Sep 3: 100.00% uptime, 24 checks
Sep 4: 95.83% uptime, 24 checks
Sep 5: 100.00% uptime, 29 checks
Sep 6: 78.57% uptime, 28 checks
Sep 7: 100.00% uptime, 31 checks
Sep 8: 100.00% uptime, 16 checks
Sep 9: 100.00% uptime, 32 checks
Sep 10: 100.00% uptime, 32 checks
Sep 11: 100.00% uptime, 32 checks
Sep 12: 100.00% uptime, 32 checks
Sep 13: 100.00% uptime, 32 checks
Sep 14: 100.00% uptime, 32 checks
Sep 15: 87.50% uptime, 32 checks
Sep 16: 59.38% uptime, 32 checks
Sep 17: 100.00% uptime, 30 checks
Sep 18: 100.00% uptime, 32 checks
Sep 19: 100.00% uptime, 30 checks
Sep 20: 100.00% uptime, 16 checks
Aug 22 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

ams
886ms
DNS 136ms TCP 89ms TLS 90ms TTFB 526ms
arn
1121ms
DNS 207ms TCP 109ms TLS 111ms TTFB 571ms
bom
1820ms
DNS 268ms TCP 191ms TLS 193ms TTFB 1045ms
ord
379ms
DNS 215ms TCP 18ms TLS 20ms TTFB 302ms
sin
2040ms
DNS 149ms TCP 234ms TLS 236ms TTFB 1099ms
sjc
668ms
DNS 44ms TCP 67ms TLS 68ms TTFB 328ms
syd
1898ms
DNS 188ms TCP 211ms TLS 213ms TTFB 1047ms
yyz
425ms
DNS 258ms TCP 18ms TLS 20ms TTFB 347ms

What Brightcove does

Brightcove hosts and delivers video for broadcasters, publishers and enterprises. It ingests and transcodes uploaded files, stores the resulting renditions and serves playback through its own players, with server-side ad insertion and live streaming alongside. Media companies embed those players in their own sites, so an incident interrupts video on somebody else's property.

What an outage looks like

Videos fail to start or stall mid-playback on sites using Brightcove players, often with the player frame loading but no content in it. Publishers see uploads that never finish processing, and newly ingested videos stay unavailable. Ad breaks may be missing where server-side ad insertion is used, and live streams drop or fail to start.

What to do about it

Check Brightcove's status page, which breaks components out per region across Americas, EMEA, Japan and two Asia Pacific rows, and read the region your audience sits in. Playback and ingestion are separate: viewers can be fine while uploads are stuck, and the reverse. Studio, CMS API and Live are further components. Avoid re-uploading videos still processing.

Is it down for everyone, or just you?

If this page says Brightcove is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 18 cities across three regions to find out where it breaks.

Test it yourself

Related services

Brightcove outage FAQ

Viewers cannot play video but my uploads work. Is that Brightcove?
It fits their component split. VOD Playback and VOD Ingestion are reported separately and fail independently, so delivery to viewers can break while the publishing side stays healthy. Check the Playback row for your viewers' region rather than the overall headline, which stays green when a single region is affected.
Does an outage in one region affect viewers elsewhere?
Usually not. Brightcove reports players, playback, ingestion and ad insertion per region across Americas, EMEA, Japan and Asia Pacific, so an incident is often geographically contained. Viewers in an unaffected region keep watching normally. This is also why reports from your audience may conflict with what you see yourself.
My upload has been processing for hours. Should I re-upload?
Wait first. An ingestion incident leaves jobs queued rather than failed, and they generally complete once the component recovers. Re-uploading during the incident adds work to a backed-up queue and can leave duplicate assets to clean up afterwards. Check the VOD Ingestion row for your region before deciding.
Are ads affected separately from video?
Yes. VOD SSAI, which stitches ads into the stream server-side, is its own component per region. It can fail while playback is fine, in which case video plays but ad breaks are missing or empty. For ad-funded publishers that is a revenue incident even though nothing looks broken to the viewer.

How we measure this

  • We request Brightcove's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Brightcove publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when Brightcove goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 18 cities across three regions, and tell you the moment something breaks.

Start Free Monitoring
Free plan available No credit card required