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Is Arlo Down?

Arlo is responding, but blocks automated checks

When we last reached Arlo directly, it answered and refused us — origin returns HTTP 403 bot challenge. An answer is proof the origin was serving traffic, but it measures our access, not the service, so we publish no percentage.

Last checked · checks run every 6 hours

Official status page: https://status.arlo.com

Why there is no uptime figure on this page

The last time we fetched Arlo's page directly, the origin answered and turned our client away rather than serving the page. That answer tells us the origin was reachable and responding, but it is a response about our automation, not about whether Arlo works for you.

A percentage built from those checks would measure our own access, so we do not publish one. What this page does show is each region's most recent result and Arlo's own status feed, which you can weigh yourself.

30-day history

Jul 19: no data
Jul 20: no data
Jul 21: no data
Jul 22: no data
Jul 23: no data
Jul 24: no data
Jul 25: no data
Jul 26: no data
Jul 27: no data
Jul 28: blocked from automated checks
Jul 29: blocked from automated checks
Jul 30: blocked from automated checks
Jul 31: blocked from automated checks
Aug 1: blocked from automated checks
Aug 2: blocked from automated checks
Aug 3: blocked from automated checks
Aug 4: blocked from automated checks
Aug 5: blocked from automated checks
Aug 6: blocked from automated checks
Aug 7: blocked from automated checks
Aug 8: blocked from automated checks
Aug 9: blocked from automated checks
Aug 10: blocked from automated checks
Aug 11: blocked from automated checks
Aug 12: blocked from automated checks
Aug 13: blocked from automated checks
Aug 14: blocked from automated checks
Aug 15: blocked from automated checks
Aug 16: blocked from automated checks
Aug 17: blocked from automated checks
Jul 19 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

ams
edge reachable

A static asset loaded in 52ms. That proves the edge is up, but not that the site works.

lax
HTTP 403 · challenge

Answered in 56ms — the origin is serving traffic, it just refused our client.

lhr
edge reachable

A static asset loaded in 44ms. That proves the edge is up, but not that the site works.

nrt
edge reachable

A static asset loaded in 167ms. That proves the edge is up, but not that the site works.

ord
edge reachable

A static asset loaded in 119ms. That proves the edge is up, but not that the site works.

sin
edge reachable

A static asset loaded in 418ms. That proves the edge is up, but not that the site works.

sjc
edge reachable

A static asset loaded in 24ms. That proves the edge is up, but not that the site works.

syd
edge reachable

A static asset loaded in 179ms. That proves the edge is up, but not that the site works.

yyz
edge reachable

A static asset loaded in 16ms. That proves the edge is up, but not that the site works.

What Arlo does

Arlo makes wireless security cameras and doorbells that upload clips to the cloud and alert a phone app when they detect motion. The cameras run on batteries at the edge of a home network, and the recording and alerting happen on Arlo's servers, so an outage means events pass unrecorded rather than merely unseen.

What an outage looks like

Motion notifications stop arriving, which is only discovered when checking the app later. Live streaming fails to connect or times out while the camera itself is powered and online. The event library shows a gap for the affected period rather than an error. Login fails, blocking the app entirely, and the Arlo store and community may be unreachable.

What to do about it

Check status.arlo.com, which reports Log In, Notifications, Library, Live Streaming and Video Recording as separate components alongside the Arlo store and community. Avoid removing and re-adding a camera during an incident, since re-enrolment depends on the login service. Treat the affected window as uncovered rather than assuming clips will appear later.

Is it down for everyone, or just you?

If this page says Arlo is up but it is not loading for you, the problem is between you and them. Run a check against any URL from all 18 regions to find out where it breaks.

Test it yourself

Related services

Arlo outage FAQ

Were events recorded while Arlo was down?
Video Recording and Library are separate components, and if recording was affected the clips were never created. There is no local storage on most Arlo cameras to recover from, so a gap in the library is a genuine gap in coverage rather than a display problem. Base stations with local storage are the exception.
Is Arlo down or is my camera battery flat?
A flat battery takes one camera offline while the rest keep working, and the app reports the battery level plainly. An outage affects every camera at once. Check status.arlo.com and compare devices. If only one camera is silent while others alert normally, the cause is that device rather than the service.
Why does Live Streaming fail when the app works?
Live Streaming is its own component and is much more demanding than loading the app, since it brokers a real-time connection from a battery-powered camera to your phone. The app can list devices and show past clips while streaming fails completely. Check that component rather than assuming your home Wi-Fi is at fault.
Should I reset a camera that shows offline?
Not during an incident. Removing a camera requires re-adding it, and enrolment depends on Arlo's login and account services, which may be exactly what is unavailable. That leaves you with a camera you cannot set up until the outage ends. Wait for the status page to clear, then troubleshoot the device.
Does an Arlo outage affect my subscription or stored clips?
Clips already uploaded are stored and return with the service, and an incident does not change your plan or its retention period. What it affects is reaching the library and recording anything new. Note that retention is counted from the recording date, so an old clip can expire while you are unable to download it.

How we measure this

  • We request Arlo's public endpoint every 6 hours from Fly.io regions across six continents — 8 of them answered the most recent check.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where Arlo publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it — and when Arlo blocks our checks entirely, we report the vendor's own status directly.

Get alerted when Arlo goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from the same 18 regions, and tell you the moment something breaks.

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