Is Aircall Down?
Reachable from all 8 checked regions
Average response time: 197ms
Last checked · checks run every 6 hours
Official status page: https://status.aircall.com
A component listed here does not necessarily mean a full outage — large providers routinely report maintenance on individual locations. It only affects the verdict above when the vendor marks it major or critical and our own checks also saw Aircall fail from enough regions to rule out probe noise.
Aircall uptime
Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 54 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.
30-day history
54-day clean streakReachability by region
Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.
What Aircall does
Aircall is a cloud phone system aimed at sales and support teams, offering shared numbers, call routing, an agent workspace on desktop, web and mobile, and integrations that push call activity into a CRM or helpdesk. Smaller companies often use it as their only business phone line, so an outage removes the main way customers reach them.
What an outage looks like
Inbound calls stop arriving while callers hear ringing that nobody answers. Outbound calls fail to place or drop shortly after connecting. The workspace loads but shows agents as unavailable regardless of their actual state. SMS and MMS stop sending or arrive late. CRM integrations stop logging calls, so activity records go missing even for calls that did connect.
What to do about it
status.aircall.com breaks the platform into 50 components across groups for calling, messaging, the workspace apps, authentication, integrations and the AI features, so an SMS problem is visible as distinct from a voice one. Inbound Calls and Outbound Calls report separately, which is worth checking before assuming the whole system is down. If only the Integrations and APIs group is affected, calls still work and only the activity logging is behind.
Is it down for everyone, or just you?
If this page says Aircall is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.
Related services
Aircall outage FAQ
Callers say they cannot reach us but the app looks fine. What is happening?
Are missed calls recoverable after an outage?
Do SMS messages send once the outage clears?
Why is nothing logging to my CRM even though calls work?
Is it Aircall or my internet connection?
How we measure this
- We request Aircall's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
- A region counts as down only when it gets no usable HTTP response. A
403or429means the origin answered and refused us, which we report as blocked, never as an outage. - A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
- Response times average only the regions that actually served the page, so a timeout never inflates the number.
- Where Aircall publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.
Get alerted when Aircall goes down
This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.
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