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Is ActiveCampaign Down?

No — ActiveCampaign is up

Reachable from all 8 checked regions

Average response time: 76ms

Last checked · checks run every 6 hours

Official status page: https://status.activecampaign.com

Components the vendor reports as affected: Custom Objects Degraded Performance

A component listed here does not necessarily mean a full outage — large providers routinely report maintenance on individual locations. It only affects the verdict above when the vendor marks it major or critical and our own checks also saw ActiveCampaign fail from enough regions to rule out probe noise.

ActiveCampaign uptime

100%
Last 7 days
100%
Last 30 days
100%
Last 90 days
62ms
Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 22 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

22-day clean streak
Jul 25: no data
Jul 26: no data
Jul 27: no data
Jul 28: no data
Jul 29: no data
Jul 30: no data
Jul 31: no data
Aug 1: no data
Aug 2: 100.00% uptime, 16 checks
Aug 3: 100.00% uptime, 40 checks
Aug 4: 100.00% uptime, 40 checks
Aug 5: 100.00% uptime, 32 checks
Aug 6: 100.00% uptime, 40 checks
Aug 7: 100.00% uptime, 32 checks
Aug 8: 100.00% uptime, 32 checks
Aug 9: 100.00% uptime, 32 checks
Aug 10: 100.00% uptime, 32 checks
Aug 11: 100.00% uptime, 32 checks
Aug 12: 100.00% uptime, 32 checks
Aug 13: 100.00% uptime, 32 checks
Aug 14: 100.00% uptime, 32 checks
Aug 15: 100.00% uptime, 31 checks
Aug 16: 100.00% uptime, 39 checks
Aug 17: 100.00% uptime, 32 checks
Aug 18: 100.00% uptime, 32 checks
Aug 19: 100.00% uptime, 32 checks
Aug 20: 100.00% uptime, 32 checks
Aug 21: 100.00% uptime, 31 checks
Aug 22: 100.00% uptime, 32 checks
Aug 23: 100.00% uptime, 32 checks
Jul 25 Today
No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

jnb
29ms
DNS 0ms TCP 1ms TLS 6ms TTFB 24ms
lax
52ms
DNS 0ms TCP 1ms TLS 5ms TTFB 43ms
lhr
53ms
DNS 0ms TCP 2ms TLS 12ms TTFB 41ms
nrt
29ms
DNS 0ms TCP 1ms TLS 6ms TTFB 23ms
ord
61ms
DNS 0ms TCP 2ms TLS 6ms TTFB 40ms
sin
295ms
DNS 0ms TCP 37ms TLS 46ms TTFB 144ms
sjc
50ms
DNS 0ms TCP 3ms TLS 15ms TTFB 39ms
syd
35ms
DNS 0ms TCP 1ms TLS 6ms TTFB 29ms
yyz
34ms
DNS 0ms TCP 1ms TLS 7ms TTFB 28ms

What ActiveCampaign does

ActiveCampaign is a marketing automation platform: email campaigns, SMS and WhatsApp messaging, landing pages, forms, contact tracking and a built-in CRM, tied together by automations that fire on customer behaviour. Small and mid-sized businesses run their lifecycle messaging on it, so an outage stops sequences that the rest of the business assumes are still running.

What an outage looks like

Campaigns sit in a sending state without progressing, and automations stop advancing contacts between steps, which is the failure that does the most quiet damage. Forms on your own site fail to submit, or submit without creating a contact. Site tracking stops recording visits, landing pages return errors, and the API returns failures to any integration writing contacts in.

What to do about it

Check status.activecampaign.com and find your region: ActiveCampaign reports the US, EU and APAC deployments separately, each with its own automations, campaigns and message sending entries. Do not resend a campaign that may have partly delivered, because recipients then get it twice. Hold manual re-sends until the incident clears and the sending queue has drained.

Is it down for everyone, or just you?

If this page says ActiveCampaign is up but it is not loading for you, the problem is between you and them. Run a check against any URL from all 18 regions to find out where it breaks.

Test it yourself

Related services

ActiveCampaign outage FAQ

Is ActiveCampaign down or is my campaign just queued?
Large sends throttle by design and can sit in a sending state for a long time without anything being wrong. An outage usually shows as automations not advancing and the API returning errors at the same time. Check status.activecampaign.com for your region, and watch the campaign's delivered count over ten minutes: a healthy send climbs, a stalled one does not.
Will contacts be skipped if automations stop mid-run?
Contacts generally stay at their current step rather than being dropped, and the sequence continues once the platform recovers. The practical risk is timing: a delay step meant to send within an hour may land much later, which matters for abandoned-cart and appointment messaging. Review time-sensitive automations after an incident before assuming they landed usefully.
Does an ActiveCampaign outage break forms on my website?
The form keeps rendering if it is embedded, but submissions depend on ActiveCampaign accepting them, so a visitor can fill one in and have the contact never arrive. Forms and published pages are tracked as their own components. If lead capture matters during the incident, add a temporary fallback such as a plain email link rather than losing the enquiries.
Why does ActiveCampaign report status by region?
ActiveCampaign runs separate US, EU and APAC deployments and lists automations, campaigns, API availability and message sending under each. An incident normally affects one region. Your account lives in a single deployment, so reading the wrong one is the usual reason people conclude the platform is healthy while their own sends are stuck.

How we measure this

  • We request ActiveCampaign's public endpoint every 6 hours from Fly.io regions across six continents — 8 of them answered the most recent check.
  • A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
  • A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
  • Response times average only the regions that actually served the page, so a timeout never inflates the number.
  • Where ActiveCampaign publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when ActiveCampaign goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from the same 18 regions, and tell you the moment something breaks.

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