Is ActiveCampaign Down?

No — ActiveCampaign is up

Reachable from all 8 checked regions

Average response time: 116ms

Last checked 1 hour ago · checks run every 6 hours

Official status page: https://status.activecampaign.com

ActiveCampaign uptime

100%

Last 7 days

100%

Last 30 days

100%

Last 90 days

132ms

Avg response, 30 days

Measured from multiple regions every 6 hours. Percentages count only checks that returned an availability answer — 73 days measured so far. A dash means that window does not yet hold enough measured days to publish a figure.

30-day history

73-day clean streak

Sep 14 Today

No downtime Partial Downtime Not measurable No data

Reachability by region

Each region runs its own request from a different part of the world. A service can be up for one continent and down for another, which is usually the first sign of a routing or CDN problem.

ams

122ms

DNS 42ms TCP 2ms TLS 13ms TTFB 112ms

arn

84ms

DNS 44ms TCP 1ms TLS 7ms TTFB 75ms

cdg

74ms

DNS 22ms TCP 1ms TLS 9ms TTFB 63ms

dfw

118ms

DNS 67ms TCP 1ms TLS 9ms TTFB 111ms

ewr

71ms

DNS 24ms TCP 2ms TLS 7ms TTFB 63ms

sjc

151ms

DNS 99ms TCP 1ms TLS 16ms TTFB 143ms

syd

219ms

DNS 179ms TCP 1ms TLS 7ms TTFB 210ms

yyz

89ms

DNS 49ms TCP 1ms TLS 9ms TTFB 79ms

What ActiveCampaign does

ActiveCampaign is a marketing automation platform: email campaigns, SMS and WhatsApp messaging, landing pages, forms, contact tracking and a built-in CRM, tied together by automations that fire on customer behaviour. Small and mid-sized businesses run their lifecycle messaging on it, so an outage stops sequences that the rest of the business assumes are still running.

What an outage looks like

Campaigns sit in a sending state without progressing, and automations stop advancing contacts between steps, which is the failure that does the most quiet damage. Forms on your own site fail to submit, or submit without creating a contact. Site tracking stops recording visits, landing pages return errors, and the API returns failures to any integration writing contacts in.

What to do about it

Check status.activecampaign.com and find your region: ActiveCampaign reports the US, EU and APAC deployments separately, each with its own automations, campaigns and message sending entries. Do not resend a campaign that may have partly delivered, because recipients then get it twice. Hold manual re-sends until the incident clears and the sending queue has drained.

Is it down for everyone, or just you?

If this page says ActiveCampaign is up but it is not loading for you, the problem is between you and them. Run a check against any URL from up to 17 cities across three regions to find out where it breaks.

Test it yourself

Related services

ActiveCampaign outage FAQ

Is ActiveCampaign down or is my campaign just queued?

Large sends throttle by design and can sit in a sending state for a long time without anything being wrong. An outage usually shows as automations not advancing and the API returning errors at the same time. Check status.activecampaign.com for your region, and watch the campaign's delivered count over ten minutes: a healthy send climbs, a stalled one does not.

Will contacts be skipped if automations stop mid-run?

Contacts generally stay at their current step rather than being dropped, and the sequence continues once the platform recovers. The practical risk is timing: a delay step meant to send within an hour may land much later, which matters for abandoned-cart and appointment messaging. Review time-sensitive automations after an incident before assuming they landed usefully.

Does an ActiveCampaign outage break forms on my website?

The form keeps rendering if it is embedded, but submissions depend on ActiveCampaign accepting them, so a visitor can fill one in and have the contact never arrive. Forms and published pages are tracked as their own components. If lead capture matters during the incident, add a temporary fallback such as a plain email link rather than losing the enquiries.

Why does ActiveCampaign report status by region?

ActiveCampaign runs separate US, EU and APAC deployments and lists automations, campaigns, API availability and message sending under each. An incident normally affects one region. Your account lives in a single deployment, so reading the wrong one is the usual reason people conclude the platform is healthy while their own sends are stuck.

How we measure this

We request ActiveCampaign's public endpoint every 6 hours from Fly.io regions across six continents — the most recent check ran from 8 of them.
A region counts as down only when it gets no usable HTTP response. A 403 or 429 means the origin answered and refused us, which we report as blocked, never as an outage.
A single failing region is treated as probe noise. We only change the verdict when two consecutive cycles agree.
Response times average only the regions that actually served the page, so a timeout never inflates the number.
Where ActiveCampaign publishes an official status feed we read it too. An all-clear from the vendor can soften an unconfirmed degradation; a vendor-declared outage only worsens our verdict when our own checks corroborate it.

Get alerted when ActiveCampaign goes down

This page refreshes every 6 hours. Your own monitors run as often as every 30 seconds, from up to 17 cities across three regions, and tell you the moment something breaks.

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